Cell C, doesnt care

byron_spy

Expert Member
Joined
Nov 9, 2010
Messages
1,078
Well done Cell C on becoming another large corporate who does not care at all

I have a speedstick @ home whereas i am in my 5'th month now with them and I get my data on a monthly basis from them

I did not received this month data, contacted them on the 9'th of March 2011 almost nearing the end of the month and still they have not credited my data

I went and bought myself 3 Gig Data and applied for dsl at home as well, as a business man I would say this is pathetic I have complained 3 times on hello peter and all I get is we are sorry about the inconvenience and we are looking into the matter

All I know is I am taking my speedstick end of month to the nearest cell c store and I am gonna tell them to stuff it where the sun dont shine

This is the worst service I have received from any company clearly cell c cannot handle the load

:mad:
 

Cell_C

Cell C Representative
Company Rep
Joined
Sep 7, 2010
Messages
3,721
Hi Byron

Please provide us with your Sim Card Number and we will track what the problem is.

Cell C
 

Sodan

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Nov 25, 2010
Messages
2,856
Sjoe. 14 minutes response time. Not too shabby.

The most important part, though, is in how long it takes to sort out the problem such that the customer is satisfied...
 

byron_spy

Expert Member
Joined
Nov 9, 2010
Messages
1,078
Hi Byron

Please provide us with your Sim Card Number and we will track what the problem is.

Cell C

This is the fastest response I have had

So lets see how long it takes to sort out

I have ref numbers as well, but I am sure these are just generated for the fun of it I can post it as well
 
Last edited:

byron_spy

Expert Member
Joined
Nov 9, 2010
Messages
1,078
Hi Byron

Please provide us with your Sim Card Number and we will track what the problem is.

Cell C

Please make sure the data I bought for R400 does not go away or you will have a even more unhappy client, I am actually expecting a refund on this seeing that I had to buy data and did not get my monthly amount
 

bullfrog

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Apr 23, 2006
Messages
2,068
This is the fastest response I have had

So lets see how long it takes to sort out

+277xxxxxxxx

I have ref numbers as well, but I am sure these are just generated for the fun of it I can post it as well

Might not be the best idea to post your telephone number on a public forum...rather PM him the number ;)
 

byron_spy

Expert Member
Joined
Nov 9, 2010
Messages
1,078
Might not be the best idea to post your telephone number on a public forum...rather PM him the number ;)

Thanks for the heads up, dont really care about the number as its always in the speed stick, but I will remove it thanks
 

byron_spy

Expert Member
Joined
Nov 9, 2010
Messages
1,078
14 Minute response time and still no feedback yipee

Guess what I am doing with my speedstick today, where the sun dont shine
 

byron_spy

Expert Member
Joined
Nov 9, 2010
Messages
1,078
Cell C (What a joke)

I would just like to thank Cell C for their awesome support you guys are so good

I wouldn't even recommend you to my dog, at least I have telkom at home now they not the best but at least you get some kind of support from them unlike Cell C

I submitted a complaint on 9'th March 2011 still nothing
 
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