Cell C Full signal strength but no data connection (Internet unavailable)

McMike007

New Member
Joined
Feb 12, 2018
Messages
2
I have been experiencing this issue,

I have my Cell C sim inserted into a Vodafone mobile router. Everything had been fine for the last three weeks when suddenly this morning I cannot connect to the internet even though the router shows that the sim is receiving signal. The Network status on the router however shows 'disconnected'

is there some problem with Cell C? Since this is a new issue, only arose this morning
 

Cell_C

Cell C Representative
Company Rep
Joined
Sep 7, 2010
Messages
3,355
Hi McMike007


Are you still experiencing the challenge?

^NT
 

McMike007

New Member
Joined
Feb 12, 2018
Messages
2
No I am not,

Once I arrived home yesterday the issue disappeared and upon arrival at work the issue has not occurred.

I will PM if issue occurs later in the day

Hi McMike007


Are you still experiencing the challenge?

^NT
 

TebelloK

New Member
Joined
May 5, 2019
Messages
1
I'm experiencing the a similar issue, regarding my SIM for my phone losing data connection even the there is a healthy signal. The occurrences are few and far between, but when they do, the data connection gets lost and then comes back, then gets lost again etc.
 

Cell_C

Cell C Representative
Company Rep
Joined
Sep 7, 2010
Messages
3,355
I'm experiencing the a similar issue, regarding my SIM for my phone losing data connection even the there is a healthy signal. The occurrences are few and far between, but when they do, the data connection gets lost and then comes back, then gets lost again etc.
Hi TebelloK

Thanks for reaching out!

Please advise of the affected location.

^SM
 

The_Librarian

Another MyBB
Super Moderator
Joined
Nov 20, 2015
Messages
26,130
@Cell_C - We also have issues in Mnandi AH.

Basically what happens is that some days CellC is just plain useless for web browsing (and youtubing) between 16:00 and 21:00

Lots of people in the area is complaining, not only regarding CellC, but also of Voda and MTN.

Can I PM you the details?
 

Cell_C

Cell C Representative
Company Rep
Joined
Sep 7, 2010
Messages
3,355
Hi The_Librarian

Thanks for reaching out!

Please PM your details, our team will contact you and assist.

^SM
 
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