Cell C Full signal strength but no data connection (Internet unavailable)

[McMike007]

I have been experiencing this issue,

I have my Cell C sim inserted into a Vodafone mobile router. Everything had been fine for the last three weeks when suddenly this morning I cannot connect to the internet even though the router shows that the sim is receiving signal. The Network status on the router however shows 'disconnected'

is there some problem with Cell C? Since this is a new issue, only arose this morning

 

[Cell_C]

Hi McMike007


Are you still experiencing the challenge?

^NT

 

[McMike007]

No I am not,

Once I arrived home yesterday the issue disappeared and upon arrival at work the issue has not occurred.

I will PM if issue occurs later in the day

Hi McMike007


Are you still experiencing the challenge?

^NT

 

[Cell_C]

Awesome .

^NT

 

[TebelloK]

I'm experiencing the a similar issue, regarding my SIM for my phone losing data connection even the there is a healthy signal. The occurrences are few and far between, but when they do, the data connection gets lost and then comes back, then gets lost again etc.

 

[Cell_C]

I'm experiencing the a similar issue, regarding my SIM for my phone losing data connection even the there is a healthy signal. The occurrences are few and far between, but when they do, the data connection gets lost and then comes back, then gets lost again etc.

Hi TebelloK

Thanks for reaching out!

Please advise of the affected location.

^SM

 

[The_Librarian]

@Cell_C - We also have issues in Mnandi AH.

Basically what happens is that some days CellC is just plain useless for web browsing (and youtubing) between 16:00 and 21:00

Lots of people in the area is complaining, not only regarding CellC, but also of Voda and MTN.

Can I PM you the details?

 

[Cell_C]

Hi The_Librarian

Thanks for reaching out!

Please PM your details, our team will contact you and assist.

^SM