Cell C Megabonus Scam

[SoundRSA]

So after seeing the Megabonus ad, I decided to give it a try.
The ad never states once that the "bonus" airtime only lasts from about 4 - 5 days then its removed. It also never states that they first use your normal airtime and data then move over to the bonus airtime.

So I bought R100 airtime thinking R300 will reflect. When I checked my airtime, I had thr normal R100 airtime then on a seperate line "Megabonus - R200".

I then received an sms stating that the airtime will expire on the 21/10/2016, thats 5 days.

So after making a couple of phone calls and using the internet, I then noticed that the megabonus airtime was un-used but they are taking my standard airtime.

Thanks for cheating me out of my hard earned money with your false advertising.

Your T's and C's are also difficult to find in which i am first required to buy your product before I can access your T's and C's.

Your branches also do not know or have your T's and C's on hard copy.

 

[NeonNinja]

Once you finish your airtime. I'm sure you can use the bonus airtime.

 

[Gaz{M}]

Sigh, why would they give you R300 for R100? People seem to think companies are charities now. Of course there is a catch to EVERYTHING you buy - read the T&C's properly.

 

[Spliffcat]

BS. It's called lying.

 

[Cell_C]

So after seeing the Megabonus ad, I decided to give it a try.
The ad never states once that the "bonus" airtime only lasts from about 4 - 5 days then its removed. It also never states that they first use your normal airtime and data then move over to the bonus airtime.

So I bought R100 airtime thinking R300 will reflect. When I checked my airtime, I had thr normal R100 airtime then on a seperate line "Megabonus - R200".

I then received an sms stating that the airtime will expire on the 21/10/2016, thats 5 days.

So after making a couple of phone calls and using the internet, I then noticed that the megabonus airtime was un-used but they are taking my standard airtime.

Thanks for cheating me out of my hard earned money with your false advertising.

Your T's and C's are also difficult to find in which i am first required to buy your product before I can access your T's and C's.

Your branches also do not know or have your T's and C's on hard copy.

Hi blade19941

Thank you for contacting Cell C.

Please PM us your Cell C number, we would like to have our team assist you.

^BM

 

[mr_norris]

I googled "Megabonus" and the first link that came up pretty much had everything there. The expiry times are quite clear. If you click on the "Additional Info" tab, you'll find the T & C's.

Unfortunately, nothing I found there could explain your situation. It's probably better to chat about this with the CellC rep.

 

[SoundRSA]

I never had airtime or data to view the T's and C's, I just saw the ad

 

[Dairyfarmer]

Every "special" comes with its caveats. Its just a ploy to get you to spend more and make you think you are getting something extra.