Am currently with MTN and have had endless reception problems at home in Big Bay - Bloubergstrand - Cape Town.
I approached my services (sic) provider - Altech Autopage middle of August. To date ZIPO has been done.
Contracts are supposedly a simple thing: You pay money for a product or a service.
I pay money for cell phone reception. That I am NOT getting. Sometimes i only get 1 bar reception. Most of the time NO RECEPTION. I called mtn service desk. I was told to wait 12 working days from the middle of October. This will be Tuesday 30/10/2012. To date the silence has been deafening me.
Moral of the story: As a consumer you have jack **** remedy available to fix issues.
Pay your bill. We will not provide a service. icasa does not understand the concept of service. just like mtn and altech autopage.
I will be cancelling this stupid contract end of next year when it is due for an upgrade. Both mtn and altech autopage are the worst companies to make use of. hellopeter.com is lipservice to them.
So many consumers just pay and pay and pay. We have become like sheep. It is sad indeed.
*huge sigh....
I have stopped my payments on the account and will probably be cut soon. You will get your money when you provide a service altech....
This probably will be NEVER....






I approached my services (sic) provider - Altech Autopage middle of August. To date ZIPO has been done.
Contracts are supposedly a simple thing: You pay money for a product or a service.
I pay money for cell phone reception. That I am NOT getting. Sometimes i only get 1 bar reception. Most of the time NO RECEPTION. I called mtn service desk. I was told to wait 12 working days from the middle of October. This will be Tuesday 30/10/2012. To date the silence has been deafening me.
Moral of the story: As a consumer you have jack **** remedy available to fix issues.
Pay your bill. We will not provide a service. icasa does not understand the concept of service. just like mtn and altech autopage.
I will be cancelling this stupid contract end of next year when it is due for an upgrade. Both mtn and altech autopage are the worst companies to make use of. hellopeter.com is lipservice to them.
So many consumers just pay and pay and pay. We have become like sheep. It is sad indeed.
*huge sigh....
I have stopped my payments on the account and will probably be cut soon. You will get your money when you provide a service altech....
This probably will be NEVER....