Checkers and Pick n Pay are being swamped with online delivery orders

RedViking

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Feb 23, 2012
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You can only order up to 30 items with Checkers 6060
Then order twice.
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konfab

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Jun 23, 2008
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I've seen a business study thing about fresh direct that claimed this mixed model checkers is trying to do, where they run the delivery model from the physical store is not a good idea.

It would be interesting if we get a pure online, grocery shop.
We used Checkers once, and they messed up the order such that we had to go to the shop anyway. Kinda ruined it for us.
 

pinball wizard

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You can only order up to 30 items with Checkers 6060
Yeah, come staggering home carrying 30 8kg bags of dog food. You'll be sorry you left your wheelbarrow at home.

I don't care how many scooters rock up at my door to fulfil my order.
 

konfab

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I can do "online" ordering cheaper and more reliably than anyone else here.

I update the shopping list app with the things I need. Add a chocolate as the last item on the list. Click the notify list participant button. Wife then gets a notification on her phone to go shopping. She sees chocolate on the list, which means she will automatically add it to the top of the processing queue, which means she will pretty much drop everything and go.
What is more, it is an intelligent system that automatically knows the contents of the fridge, and whether there was anything that I didn't remember to add.
 

Leno

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May 15, 2005
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Checkers system is not allocating the slots correctly, deliveries are often very late
I think in PE the Greenacres checkers is serving a much larger area than the stores normally do (all the way to Summerstrand) and the app system is not taking that into account

The drivers are sneaky though, they mark the order as delivered before it actually is, so this makes the system lag even more

Still a great system and I use it often, the Checkers is too far but now at least I get my Ebucks :)

On a side note the Uber eats okes are also doing this, not marking the food as picked up from the store so their delivery time looks short.
 

krycor

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Aug 4, 2005
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We've resorted to online orders from PnP now for our weekly shopping.

Cpt sucks with PnP though.. they keep missing items like order 3 of an item, get charged for it but 1 or none are delivered

But this isn’t a Bottles or standard PnP order issue.. it feels to me like a Cape Town PnP issue. I’ve noticed that since I moved here, I’ve yet to get an order delivered correctly from PnP. In Jhb we use to order large month-end goods and they’d all arrive (well what’s charged for, smart shopper/alternatives happen).

So yah.. always check your bill. I’ve found it’s best to order and do the pick up myself as I then can correct and pick up alternatives at the store for a handful items.

-/-/-/-/

Wrt quick item delivery ie less than 15 items.. I’d say Bottles and 60Sixty are similar. The PnP shopping range appears to be more limited (vs the general online shopping system) oddly and since our PnP where deliveries could be picked up is closed for some massive construction, I am rarely not maxing out trolley (35items max)

One thing is this.. PnP allows you to earn smart shopper via Bottles but not spend vouchers? (Not sure). Given this dynamic I am more inclined to use Checkers/60Sixty as they have not stuffed my order.. but limited ranges do suck on the fast delivery apps

The reason I prefer PnP is house brands.. but the range is dynamic.. so sometimes an item is purchased one time. Next time it’s not there.. and we talking basic things like box milk.
 
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krycor

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Aug 4, 2005
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Checkers system is not allocating the slots correctly, deliveries are often very late
I think in PE the Greenacres checkers is serving a much larger area than the stores normally do (all the way to Summerstrand) and the app system is not taking that into account

The drivers are sneaky though, they mark the order as delivered before it actually is, so this makes the system lag even more

Still a great system and I use it often, the Checkers is too far but now at least I get my Ebucks :)

On a side note the Uber eats okes are also doing this, not marking the food as picked up from the store so their delivery time looks short.

The ebucks thing.. forgot about that. Does 60Sixty get partner purchase or just online purchase loyalty on ebucks
 

krycor

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They are becoming a bit of a problem, outside the Checkers and Fastfood chains it's like a mosquito cloud has landed and they are clogging up the roads in the neighbouring areas. When walking if you cross the road you have to be extra careful now because a delivery bike will come zooming out of nowhere. My local checkers is getting swamped by the delivery teams running around the store and a part of the floor near the entrance has been roped off for order fulfillments. Store fulfillment can't sustain much more growth and it doesn't make sense to use a store for fulfillments because the layout isn't optimised, the guys have to run from one end of the store to the other just to get one small item.

It's going to be interesting how this industry develops because its only going to get bigger, I see specialist fulfillment centers and more orders sent on bigger vehicles to reduce the clog.

So there are a few startups which are personal shoppers which essentially is you employing someone to go to the store and buy items and deliver it as a 3rd party ie limited affiliation to store(sometimes some arrangements made).

For the 60Sixty(not sure) and Bottles app, the fulfillment is sometimes in store.. but eg in Jhb they did this separately and not in the actual store. This perhaps explains why things go wrong with orders and stock is determined on the fly vs a typical online retailer.

I get that they using their satellite stores as feeders to the online store.. but I something’s thing the centralized warehouse mode for most things is better vs item delivery. The off the store floor model seems very risky especially when your feeder store is small I usually watch the delivery driver so I know where the store I’m getting thing from is.
 

airborne

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Jul 13, 2007
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The ebucks thing.. forgot about that. Does 60Sixty get partner purchase or just online purchase loyalty on ebucks
You earn full 15% in ebucks on each order up till your Checkers spend limit, that's if you are on lvl 5.
 

RedViking

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Feb 23, 2012
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Yes, it works out more expensive, because less options and specials.
That was my experience. It was such a difference that it was not worth the convenience. Helpful if you locked up at home I guess
 
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