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We used Checkers once, and they messed up the order such that we had to go to the shop anyway. Kinda ruined it for us.I've seen a business study thing about fresh direct that claimed this mixed model checkers is trying to do, where they run the delivery model from the physical store is not a good idea.
It would be interesting if we get a pure online, grocery shop.
We've resorted to online orders from PnP now for our weekly shopping.
Checkers system is not allocating the slots correctly, deliveries are often very late
I think in PE the Greenacres checkers is serving a much larger area than the stores normally do (all the way to Summerstrand) and the app system is not taking that into account
The drivers are sneaky though, they mark the order as delivered before it actually is, so this makes the system lag even more
Still a great system and I use it often, the Checkers is too far but now at least I get my Ebucks
On a side note the Uber eats okes are also doing this, not marking the food as picked up from the store so their delivery time looks short.
They are becoming a bit of a problem, outside the Checkers and Fastfood chains it's like a mosquito cloud has landed and they are clogging up the roads in the neighbouring areas. When walking if you cross the road you have to be extra careful now because a delivery bike will come zooming out of nowhere. My local checkers is getting swamped by the delivery teams running around the store and a part of the floor near the entrance has been roped off for order fulfillments. Store fulfillment can't sustain much more growth and it doesn't make sense to use a store for fulfillments because the layout isn't optimised, the guys have to run from one end of the store to the other just to get one small item.
It's going to be interesting how this industry develops because its only going to get bigger, I see specialist fulfillment centers and more orders sent on bigger vehicles to reduce the clog.