InTheCube
Expert Member
I recently moved into a new place with a prepaid meter, and the electricity recharges are ridiculously high compared to what I was paying at my old place.
The old place had single phase electricity and one of the old prepaid meters (i.e. not smart). My prepaid recharges in September/October were as follows:
Step 1: 105.75 c/kWh
Step 2: 120.14 c/kWh
Step 3: 129.01 c/kWh
The new place has 3 phase electricity and a smart meter. The prepaid recharges are much higher, and came as a complete shock to me:
Step 1: 154.15 c/kWh
Step 2: 169.19 c/kWh
It's burning a hole in my pocket now, and in winter I don't know what I am going to do. So far I haven't reached step 3. Dreading to see what those rates are like.
Now do the above rates seem normal? Am I paying a higher rate because (1) the connection is 3 phase and (2) I have a smart meter installed? Is there anything I can do about this?
I've already tried phoning Joburg City Power, but they said I need to contact the prepaid meter department - they gave me 2 numbers to try. Both numbers just ring non-stop the few times I tried. I'll keep trying, but until then, any advice or information will be appreciated.
The old place had single phase electricity and one of the old prepaid meters (i.e. not smart). My prepaid recharges in September/October were as follows:
Step 1: 105.75 c/kWh
Step 2: 120.14 c/kWh
Step 3: 129.01 c/kWh
The new place has 3 phase electricity and a smart meter. The prepaid recharges are much higher, and came as a complete shock to me:
Step 1: 154.15 c/kWh
Step 2: 169.19 c/kWh
It's burning a hole in my pocket now, and in winter I don't know what I am going to do. So far I haven't reached step 3. Dreading to see what those rates are like.
Now do the above rates seem normal? Am I paying a higher rate because (1) the connection is 3 phase and (2) I have a smart meter installed? Is there anything I can do about this?
I've already tried phoning Joburg City Power, but they said I need to contact the prepaid meter department - they gave me 2 numbers to try. Both numbers just ring non-stop the few times I tried. I'll keep trying, but until then, any advice or information will be appreciated.
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