Clarity on 3GB bundle valid for 365 days

Madhawk

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Apr 30, 2009
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Tried to buy the 3GB virtual voucher yesterday, but the Cell C store in Greenstone and Eastgate Mall both were out of stock.

They have to wait over 24 hours to receive more stock on their system. The lady behind the counter said that this voucher sells very well.

It's a pity you can only buy it from a Cell C store. I would've like to buy this voucher over the internet or USSD like normal data bundles.
 

Cell_C

Cell C Representative
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Sep 7, 2010
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HI All

The Big issue is that it's a promo and not a standard product.
So to re-write the USSD platform very time a new promo comes out,
would not be viable. If we do decide to keep it. I,m sure will put option on USSD.
I will take it up about the shortage of stock in the stores.

Regards
~AM~
 

ginggs

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The Big issue is that it's a promo and not a standard product.
So to re-write the USSD platform very time a new promo comes out, would not be viable.
It should just be a case of adding or removing an item, no need to rewrite the whole thing every time.
 

ginggs

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Tried to buy the 3GB virtual voucher yesterday, but the Cell C store in Greenstone and Eastgate Mall both were out of stock.
This blows my mind. How can they be "out of stock" of a virtual voucher? Happens to me often with the All-In-One vouchers too.
 

Cell_C

Cell C Representative
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It should just be a case of adding or removing an item, no need to rewrite the whole thing every time.

Hi ginggs

I wish that was the case, but there is more to it then just that.
Its takes a bit longer with vendors.

Regards
~AM~
 

Cell_C

Cell C Representative
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This blows my mind. How can they be "out of stock" of a virtual voucher? Happens to me often with the All-In-One vouchers too.

Hi

That is true, and this really need to be addressed, with the stores.
As they own it, once they sell out its up to them how much and what they want to stock up with.
As long as they start every month with the correct amount rest is in their hands.

Regards
~AM~
 

AmphiProteus

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Jun 18, 2011
Messages
135
Cell C 3GB/365 Data *Voucher*

Cell C 3GB/365 Data *Voucher*
1.How does one obtain this voucher?
-USSD String?
-Printed Voucher?
2.Clarity on use?
-Is it for use on a normal cell c sims?
-Is it for use on a cell data sim?

Thanks Guys.
 

ginggs

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1.How does one obtain this voucher?
-USSD String?
-Printed Voucher?
You currently cannot get it through USSD, only option is to visit a Cell-C store and get a printed voucher.
2.Clarity on use?
-Is it for use on a normal cell c sims?
-Is it for use on a cell data sim?
I have loaded it on a normal Cell-C SIM as well as on a Cell-C 12x2GB promotional data SIM. I don't know about contract though.
 

lotus123

Expert Member
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Sep 6, 2006
Messages
1,055
You currently cannot get it through USSD, only option is to visit a Cell-C store and get a printed voucher.

In this internet-era that approach is plain stupid.

How lazy does a company have to be, to not put that offer on an electronic procurement platform?

How dumb (or arrogant) does a company have to be, to imagine that I'm going to drive to a CellC shop and wait for some useless assistant to stop chatting to his/her mates and sell me a voucher?

Come on CellC, wake up! You've been sitting on your backsides since Lars left.
 

sajunky

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Nov 1, 2010
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How dumb (or arrogant) does a company have to be, to imagine that I'm going to drive to a CellC shop and wait for some useless assistant to stop chatting to his/her mates and sell me a voucher?
It is valid for one year, so if you do it once a year... I can afford it at least. It looks it is the last great data promotion left, what else do I have?
 

Budza

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Oct 14, 2008
Messages
8,620
Cell C 3GB/365 Data *Voucher*
1.How does one obtain this voucher?
-USSD String?
-Printed Voucher?
2.Clarity on use?
-Is it for use on a normal cell c sims?
-Is it for use on a cell data sim?

Thanks Guys.

Baasteds.

The only reason I'm checking here, is I saw the deal advertised for R399. I dial *147# to get to Data Bundles, and see it's R400, which makes me wary enough to can the transaction and check here. Turns out I'd have a fight on my hands had I bought the R400 3GB bundle :mad:

How can the cheaper one be better? And WTF is wrong with their USSD menu? Do I now need to drive to a store, and kill the environment in about 10 different ways just to load a data bundle?

Having ported recently from MTN, I'm used to uselessness, but this confusion should be cleared up.

Anyway, off to a store I go. Woe betide them if they "have no stock" :sick:
 

sajunky

Honorary Master
Joined
Nov 1, 2010
Messages
13,124
Having ported recently from MTN, I'm used to uselessness, but this confusion should be cleared up.

Anyway, off to a store I go. Woe betide them if they "have no stock" :sick:
This promo was going for number of months. With other promo it didn't give any problems. Now, when it is the only one left, it becomes a hudge problem. Irrational behaviour or unloading grieviances which are somewhere else?
 

morkhans

A MyBroadband
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Joined
Jun 22, 2007
Messages
10,896
Cell C seriously need to catch a wake up with the purchase options for this voucher.

I went to the Canal Walk store last night to buy one. For starters the fact that I have to go to a physical store to buy a printed voucher is already asking a lot. When I get there and the person behind the counter tells me they have no stock and will only be loading new vouchers on the 1st of April you can forget about my business. :mad:
 
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ginggs

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Jun 26, 2006
Messages
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Cell C seriously need to catch a wake up with the purchase options for this voucher.

I went to the Canal Walk store last night to buy one. For starters the fact that I have to go to a physical store to buy a printed voucher is already asking a lot. When I get there and the person behind the counter tells me they have no stock and will only be loading new vouchers on the 1st of April you can forget about my business. :mad:
Try the Checkers at Canal Walk, I'm not sure about the 3GB/365 vouchers, but they are able to print the R49 all-in-one vouchers.

@Cell_C: Why can't these bundles be purchased through USSD or on the self-service website?
 

Cell_C

Cell C Representative
Company Rep
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Sep 7, 2010
Messages
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Try the Checkers at Canal Walk, I'm not sure about the 3GB/365 vouchers, but they are able to print the R49 all-in-one vouchers.

@Cell_C: Why can't these bundles be purchased through USSD or on the self-service website?

Hi ginggs

It is in discussion i promise, i have brought it up and do every meeting.
Lets just want till next month, then sure thing will start going on track.
New CEO Alan, from what I've heard and seen, it's a shape up or shift out attitude.

Regards
~AM~
 

Electron1

Expert Member
Joined
Jan 29, 2009
Messages
4,219
Hi ginggs

It is in discussion i promise, i have brought it up and do every meeting.
Lets just want till next month, then sure thing will start going on track.
New CEO Alan, from what I've heard and seen, it's a shape up or shift out attitude.

Regards
~AM~
Any update yet?
 
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