Companies asking personal questions when they phone you

[notayoba]

I have a problem with banks etc phoning me so the first chance I get, I say I have a hearing problem, please email me.

I don't give a f*** who you are, but I refuse to be held hostage by my phone (which is permanently silent). Often I just don't lus to talk man. Today, for example, I missed a call from SARS at 13:02. They requested additional info shortly after that. Imagine answering and then beginning to discuss your tax affairs. F*** that!

Skryf vir my dan antwoord ek vir jou mooi

I'm with you. And 90% of the time the result of the call is 'pls send me an email so that I have it in writing.'

 

[SauRoNZA]

I have a problem with banks etc phoning me so the first chance I get, I say I have a hearing problem, please email me.

I don't give a f*** who you are, but I refuse to be held hostage by my phone (which is permanently silent). Often I just don't lus to talk man. Today, for example, I missed a call from SARS at 13:02. They requested additional info shortly after that. Imagine answering and then beginning to discuss your tax affairs. F*** that!

Skryf vir my dan antwoord ek vir jou mooi

100%.

Also don’t put email down as a means of communications and then when I use it you ask to call me…or just cal me outright.

Lost my **** with Dis-Chem recently that calls me every time my script is due…something I never asked for and I’ll happily do on the app in my own time.

 

[IamNoone]

I usually tell them that they can give me the details and I will confirm.

Usually True caller will show me the company name. If it does not then I will answer just for curiosity. If it is a scam or a telemarketer I tend to drag them along. My reasoning being that if I keep them on the line they are not able to call someone else who will fall for their scam or buy their schitty insurance policy etc.

 

[Speedster]

I have a problem with banks etc. phoning me, and then asking me personal questions (ID number, address etc.) to "verify that they are speaking to the right person". Now this makes 100% sense when I phone them, but the logic breaks when they phone me. It is one of the ways scammers get your info. So why would a legitimate company phone me and try to get my personal info? This is not a once-off or small companies doing it. This is large banks, insurance, etc. doing it. How can they have their processes so screwed up?

I simply refuse to answer. What they sometimes do is then give me two options and I pick the right one. I'm willing to do that

 

[Düber]

When asked for my ID number, and I warn them beforehand, I provide the first bit and they must give me the last 5 digits.
Not a perfect system for sure but I can't think of another way that covers both of us.

 

[The Voice]

First thing I do is tell them that they called ME, so need to tell ME my personal details. If they can’t, the call ends.

 

[Anonymous™]

View attachment 1746109


just put your phone in the bin.

The context: I worked a Cloud Support gig (think incident pages and firefighting). It gets busy and annoying so now when I come to discover the call I answered is some unsolicited sh*t, it only serves to infuriate me. Even incident pages, I'd ignore and acknowledge via Slack or PagerDuty. Add to that I have 2 kids, one of which is under 2. The phone is often within view but I'm happy to watch a call become a missed call before texting back.

 

[elf_lord_ZC5]

I've been asked the name of my nursery school ... its weird.

Your data is all on the internet, from data breaches to Facebook. The internet does not forget, ever.