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Question of the Day: How many entertainment subscriptions do you pay for?
Sign up with GoogleConstant disconnects; JHB East; SADV/Vuma
- Thread starter chrisGolf
- Start date
- Joined
- Jan 11, 2016
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- 14,995
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Yes it is related to the DFA network as mentioned so affects all ISPs. The report we have is massive, so just trying to build relative information for customers.yip, it's erratic
FYI; I also keep an eye on Afrihost's status page > fibre
I see there is an entry there regarding Vuma Villages-Gauteng, it's seems to be an long, ongoing issue.Network Status | Afrihost
See the status updates of our Fibre, LTE, DSL, Mobile and Hosting networks, what's affecting them - if anything, and what the cause is.www.afrihost.com
I'm quite sure they truncated the older updates, I'm sure this entry started a month ago...
Also mind the speed >
Status | Mind the Speed
Stay up to date with the latest service updates from Status | Mind the Speed.status.mindthespeed.co.za
(This entry for 5 days ago.)
We have had business customers down for over a week in certain circumstances due to DFA.
finally international speeds seem better?
https://www.speedtest.net/result/13998872088 (100/100)
took most of the month to resolve, if it is in fact resolved.
https://www.speedtest.net/result/13998872088 (100/100)
took most of the month to resolve, if it is in fact resolved.
particularly high amount of disconnects today; 8 so far
docs.google.com
other ISPs don't show any issues on vuma villages? Don't think it's FNO related?
@PBCool any updates on this ticket? #COOL-20220927-1022429
It's been a month since the last response? last update from your team said "we are still investigating"
log
other ISPs don't show any issues on vuma villages? Don't think it's FNO related?
@PBCool any updates on this ticket? #COOL-20220927-1022429
It's been a month since the last response? last update from your team said "we are still investigating"
- Joined
- Jan 11, 2016
- Messages
- 14,995
- Reaction score
- 4,591
Major DFA outage nationwide today, so would have that knock-on effect.particularly high amount of disconnects today; 8 so far
log
other ISPs don't show any issues on vuma villages? Don't think it's FNO related?
@PBCool any updates on this ticket? #COOL-20220927-1022429
It's been a month since the last response? last update from your team said "we are still investigating"
- Joined
- Jan 11, 2016
- Messages
- 14,995
- Reaction score
- 4,591
Hi I will have our SDM give you the same feedback from Vumatel.
normal shenanigans... (lights on, so supect an issue at the POP?)
Loadshedding has been over for a while, but no improvement ....
Attachments
It’s actually ridiculous that this has not been fixed yet. This has been going on since I joined in August and apparently even long before this. We have to wait 6 weeks for a fix that might not even work. Vumatel is a joke.
Sad times
some stats i've been trying to keep track of
| Outage(duration HH:MM:SS) | Disconnects (#) | |
| Oct2022 | 6:08:13 | 47 |
| Nov2022 | 9:48:04 | 64 |
| Dec2022 | 36:54:55 | 30 |
But yes, I've been having issues for years.
@PBCool
@TheRoDent
@CoolChick
Please assist with support ticket: #COOL-20221208-1081145
still offline...