Consumer choice in South African banks

[jes]

Consumer choice in South African banks

New study indicates consumer market share of South African banks

 

[um_ah]

Consumer choice in South African banks

New study indicates consumer market share of South African banks

almost 2000 ppl surveyed? does that count as valid?

 

[ChocolateBadger]

32% of those 2000 people are getting ripped off and they like it that way?

 

[donivon]

Im really surprised by this. I was sure FNB would be way ahead...

 

[ThatOtherGuy]

Im really surprised by this. I was sure FNB would be way ahead...

I'm sure they are growing by the day...

 

[ebendl]

A lot of people still believe in ABSA and won't move soon. I was in both banks' branches at the end of last month and the FNB was quiet (perhaps everybody was doing electronic banking?). The ABSA, on the other hand, was crazily busy.

This was in an urban setting, both branches in the same mall.

 

[Shayd]

I am impressed by Capitec. 11% bloody good going by the upstart.

Happily a Capitec client

 

[R13...]

I thought market share figures are available? Why are we using such a small sample to determine it? These numbers don't mean anything.

 

[ebendl]

I am impressed by Capitec. 11% bloody good going by the upstart.

Happily a Capitec client

I've considered them times and times again, but two things stop me:
- Debit cards only - I'm used to a cheque card and credit card for online payments.
- No iPhone / Android app. Since FNB introduced these, its become my primary way of doing transactions!

 

[TheMightyP]

Yeah, Capitec's share for such a new bank must be really worrying for the big banks. Maybe they'll get the hint!

 

[Gtx Gaming]

I've considered them times and times again, but two things stop me:
- Debit cards only - I'm used to a cheque card and credit card for online payments.
- No iPhone / Android app. Since FNB introduced these, its become my primary way of doing transactions!

There debit cards work online though , yeah no credit cards yet , so i am keeping my absa cc for now

 

[The_Unbeliever]

Give Capitec a bit of time, they'll start to offer credit facilities at some stage.

 

[LPCPT]

I like to bank where my bond (home loan) is. Guess a lot of people reason like that. To transfer a bond can be costly.
Maybe I should go talk to FNB. Standard bank charge me alot.

 

[Ockie]

I've considered them times and times again, but two things stop me:
- Debit cards only - I'm used to a cheque card and credit card for online payments.
- No iPhone / Android app. Since FNB introduced these, its become my primary way of doing transactions!

Ask your Capitec Branch if they have the Capitec MasterCard debit card yet. These, unlike the Meastro etc cards, can be used online and is protected by MasterCard SecureCode.


I am also a very happy capitec client. Well done to them for unseating Nedbank. In this survey anyway. Not sure if it will stand with official figures.

 

[rogerwe]

almost 2000 ppl surveyed? does that count as valid?

I also thought such a low sample size would not be representative. ....googles... So I found this page:

http://www.raosoft.com/samplesize.html

They recon even 385 would be a good representation.

I guess Absa "wins" then. I still love you FNB!!

 

[bex.cpt]

I want to know WHO was surveyed and if they have any freaking brains. ABSA is the worst of all the banks in South Africa yet for 6 years running they are TOP.

 

[duderoo]

Im really surprised by this. I was sure FNB would be way ahead...

FNB is not the be all and end of all of banks.

 

[duderoo]

I am impressed by Capitec. 11% bloody good going by the upstart.

Happily a Capitec client

Same here

 

[duderoo]

Yeah, Capitec's share for such a new bank must be really worrying for the big banks. Maybe they'll get the hint!

Capitec pioneered unlimited free swipes, now all the other banks do it as well.

 

[duderoo]

There debit cards work online though , yeah no credit cards yet , so i am keeping my absa cc for now

Go with Virgin, at least no monthly or yearly fee.