Cool Ideas Fibre ISP – Feedback Thread 2

PBCool

Cool Ideas
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We have engineered that paths between IS's in JHB and CPT now, latency on this path is ~15ms so slight improvement on latency as well.
 

John Tempus

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Yep twitch streaming went to poop about hour ago after a few hours of it being OKish.

streaming at 1080 buffer every 10seconds even when using the multithreaded extension which I dont ever need to use , highest 720 only buffers few seconds every minute.

First time I have actually ever seen buffering so something is still not quite right.
 

DeatheCore

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Vuma trenched 100/100, Panorama CPT

CoreIX no proxy
1558086411891.png
CoreIX CPT proxy
1558086499833.png
CoreIX trace
1558086900518.png
1558087216042.png
Hop 5 and 6 also seem to jump between 1ms and 16ms, increasing RTT by the same amount. Assuming its bouncing between CPT and JHB?

The same is happening with routing to Twitch live video connections such as 185.42.206.55

I'm just posting these now to assist you guys in fault-finding whatever network issues there may be, and hoping it somehow positively affects my connection, lol
 

PBCool

Cool Ideas
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Vuma trenched 100/100, Panorama CPT

CoreIX no proxy
View attachment 659394
CoreIX CPT proxy
View attachment 659396
CoreIX trace
View attachment 659402
View attachment 659404
Hop 5 and 6 also seem to jump between 1ms and 16ms, increasing RTT by the same amount. Assuming its bouncing between CPT and JHB?

The same is happening with routing to Twitch live video connections such as 185.42.206.55

I'm just posting these now to assist you guys in fault-finding whatever network issues there may be, and hoping it somehow positively affects my connection, lol
Try the trace again?
 

image132

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Apr 3, 2010
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Gigabit fibre whoohoo - seriously though, international MEH

View attachment 659330
ha ha ha. Mate you can't use EFT as a benchmark for your internet. That's like using your copper phone to test your fiber XD

Everything they do is so jank, their downloads are no different. Google the issue and look at all the euro's who have slow downloads with it too. Both myself on Octotel + CISP in CPT and my friend in JHB on TTconnect + Vox can't ever get above 3mb on a good day with their servers and get everything below it. Love the game but reliability is not one of its strong suits.

Goodluck being cheeki, stay safe from the mosins comrade.
 

DeatheCore

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Messages
465
Try the trace again?
Hop 5 and 6 issue seems resolved, but RTT still bounces between 141 and 157ms depending on the interaction between hop 6 and 7 (not sure why), see below

1558090513138.png1558090422722.png

Also here's another routing conundrum, CPT (vuma) to Telkom CPT speedtest server:

1558091741434.png
 

chrisGolf

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Apr 30, 2019
Messages
39
okay, interestingly, receive this notification from SADV:


Dear Valued Client,

Please take note of planned maintenance that will be taking place on Wednesday evening 22/05/2019. Services will be affected.

Summary:

PHASE1-Rehabilitating fibres inside hand hole:GH000270 on route cables:G01P14 to relieve congestion.
..


Good news I guess? Just that local speeds are fast and consistent ... not sure if this will improve international speeds?
 

Innervate316

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Nov 13, 2017
Messages
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Been having issues streaming twitch as well on Openserve 200/100 Line. Without a proxy the streams seem to stutter, but with a proxy Its been smooth sailing 1080P like a few weeks ago :cautious:
 

leppie

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Mar 25, 2019
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178
We have engineered that paths between IS's in JHB and CPT now, latency on this path is ~15ms so slight improvement on latency as well.
Was this applied around 9PM last night? If so, it is 4ms worse for me. In fact it used to be 24ms, then dropped to 20ms around the 10 May, but gone back to 24ms now. This is testing to google in JHB.

1558103485943.png
 

Denver****

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Sep 21, 2018
Messages
98
Hi guys. Is there any issue with international speeds... just died for me at around 17.00 vuma aerial randburg
 

KinsZA

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May 23, 2005
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What's super frustrating me here is that people have been mentioning international speed issues for at least 24 hours and as far as I can tell there has been no response at all on it.

I'm looking at a support ticket I logged last night which has managed to go an entire working day without being answered at all about the international speed issue too. No looking into it, nothing.

Is this even considered an issue ?
 

F1ve_Claw

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Mar 18, 2010
Messages
1,001
My twitch is basically useless at the moment. Only 160p plays without having to buffer for 10seconds and then play for 2seconds. Funnily enough my World of Warcraft connection is fine.
 

cytracon

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Jul 24, 2009
Messages
73
What's super frustrating me here is that people have been mentioning international speed issues for at least 24 hours and as far as I can tell there has been no response at all on it.

I'm looking at a support ticket I logged last night which has managed to go an entire working day without being answered at all about the international speed issue too. No looking into it, nothing.

Is this even considered an issue ?
I think they just don't have the know how to solve these problems. They are just not able to do that. Shocking ...
 
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