Cool Ideas Fibre ISP – Feedback Thread 2

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TheRoDent

Cool Ideas Rep
Joined
Aug 6, 2003
Messages
5,679
Something broke again, 8.8.8.8 is 172ms, about 5% packet loss to host.

[EDIT]as we posted, it came right[/EDIT]
Yeah, when networks and BGP converge, routes might take very alternate paths. That's the nature of the internet.

As long as the packet makes it.
 

Armizael

Senior Member
Joined
May 31, 2006
Messages
540
Send a traceroute or mtr please ?
Can you provide an example for me?

Seems fine now, looks like I posted pretty much as things came right.
Thanks for the hard work guys.

*edit* Lmao now I'm having issues again, looks like browsing is fine but Path of Exile isn't working properly.

Attached MTR to the server ip:

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                           192.168.0.254 -    0 |   38 |   38 |    0 |    0 |   12 |    1 |
|                             154.0.0.245 -    0 |   38 |   38 |    2 |    3 |   11 |    3 |
|                uwx-cust.coolideas.co.za -    0 |   37 |   37 |    2 |    2 |    5 |    3 |
|                             154.0.3.114 -    0 |   37 |   37 |  142 |  152 |  169 |  142 |
|                    linx-226.as13213.net -   64 |   37 |   13 |  154 |  193 |  238 |  220 |
|                           83.170.70.230 -   65 |   37 |   13 |  177 |  191 |  207 |  178 |
|                     m52.winterprize.com -   64 |   37 |   13 |  159 |  192 |  227 |  195 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir  ( stanimir@cr.nivis.com )
 

DJZassie

Well-Known Member
Joined
Dec 10, 2011
Messages
365
Still a massive OOF for me

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                            172.18.7.225 -    0 | 1569 | 1569 |    0 |    0 |    8 |    0 |
|                            155.93.231.1 -    0 | 1567 | 1567 |    2 |    3 |  108 |    2 |
|                           155.93.240.34 -    0 | 1567 | 1567 |    2 |    3 |   44 |   18 |
|                           155.93.240.25 -    0 | 1569 | 1569 |    0 |    0 |    4 |    1 |
|                uwu-cust.coolideas.co.za -    1 | 1059 | 1058 |  144 |  144 |  152 |  144 |
|                 v1000.core1.lon3.he.net -    1 | 1006 | 1003 |    0 |  142 |  151 |  145 |
|                 e0-36.core3.lon1.he.net -    1 |  991 |  988 |  144 |  145 |  200 |  145 |
|                  lonap.lon.leaseweb.net -   59 |   53 |   22 |    0 |  194 |  232 |  186 |
|       et-27-1.agg01.ams-01.leaseweb.net -   64 |   49 |   18 |    0 |  193 |  242 |  201 |
|      be-101.br02.ams-01.nl.leaseweb.net -   61 |   51 |   20 |    0 |  198 |  228 |  197 |
|      te-8-1.ce38.ams-01.nl.leaseweb.net -   61 |   51 |   20 |    0 |  193 |  237 |  186 |
|                             5.79.80.227 -   68 |   46 |   15 |    0 |  192 |  224 |  171 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 

kousies

Member
Joined
Jan 16, 2009
Messages
25
Massive issues this side. 40% packet loss international. Here's a tracert:

Tracing route to eu.battle.net [37.244.28.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 2 ms 1 ms 3 ms 155.93.177.1
3 7 ms 10 ms 5 ms 154.0.3.97
4 1 ms <1 ms <1 ms 154.0.5.2
5 1 ms <1 ms <1 ms 154.0.5.130
6 1 ms 1 ms 1 ms 154.0.5.99
7 165 ms 165 ms 165 ms 154.0.4.254
8 * 298 ms * 195.66.238.234
9 172 ms 172 ms 172 ms ae1-br01-eqld5.as57976.net [137.221.79.33]
10 168 ms 177 ms 167 ms et-0-0-2-br02-eqam1.as57976.net [137.221.65.91]
11 172 ms 172 ms 172 ms et-0-0-67-pe01-eqam1.as57976.net [137.221.78.71]
12 * 175 ms * 137.221.66.41
13 205 ms 190 ms * 185.60.114.169
14 * 218 ms 208 ms 37.244.28.102

Trace complete.
 

TheRoDent

Cool Ideas Rep
Joined
Aug 6, 2003
Messages
5,679
Massive issues this side. 40% packet loss international. Here's a tracert:

Tracing route to eu.battle.net [37.244.28.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 2 ms 1 ms 3 ms 155.93.177.1
3 7 ms 10 ms 5 ms 154.0.3.97
4 1 ms <1 ms <1 ms 154.0.5.2
5 1 ms <1 ms <1 ms 154.0.5.130
6 1 ms 1 ms 1 ms 154.0.5.99
7 165 ms 165 ms 165 ms 154.0.4.254
8 * 298 ms * 195.66.238.234
9 172 ms 172 ms 172 ms ae1-br01-eqld5.as57976.net [137.221.79.33]
10 168 ms 177 ms 167 ms et-0-0-2-br02-eqam1.as57976.net [137.221.65.91]
11 172 ms 172 ms 172 ms et-0-0-67-pe01-eqam1.as57976.net [137.221.78.71]
12 * 175 ms * 137.221.66.41
13 205 ms 190 ms * 185.60.114.169
14 * 218 ms 208 ms 37.244.28.102

Trace complete.
Where are you based ?
 

Th3Moogle

Member
Joined
Sep 10, 2019
Messages
14
Having issues on Path of Exile also my side.

Based in Bromhof, Randburg - JHB

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |  153 |  153 |    0 |    1 |    4 |    1 |
|                           102.132.147.1 -    0 |  153 |  153 |    2 |    5 |   34 |    3 |
|                              154.0.3.97 -    0 |  153 |  153 |    3 |    6 |   39 |    4 |
|                               154.0.5.1 -    0 |  153 |  153 |    2 |    3 |   19 |    3 |
|                             154.0.5.130 -    0 |  153 |  153 |    2 |    2 |   16 |    3 |
|                              154.0.5.99 -    0 |  153 |  153 |    2 |    2 |   11 |    3 |
|                             154.0.4.254 -    0 |  153 |  153 |  166 |  167 |  185 |  167 |
|                 v1000.core1.lon3.he.net -    2 |  145 |  143 |  166 |  167 |  258 |  167 |
|             100ge14-1.core1.lon2.he.net -    0 |  153 |  153 |  166 |  170 |  190 |  189 |
|              100ge6-2.core1.ams1.he.net -    0 |  153 |  153 |  173 |  174 |  189 |  174 |
|           ams-ix-10ge.ams1.nl.voxel.net -   72 |   39 |   11 |    0 |  229 |  334 |  218 |
|                          173.231.129.42 -    0 |  153 |  153 |  173 |  173 |  191 |  174 |
|         v502.po3.tsr4.ams2.nl.voxel.net -    1 |  149 |  148 |  173 |  177 |  376 |  175 |
|                           64.95.100.205 -    1 |  149 |  148 |  173 |  174 |  178 |  174 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 

TheRoDent

Cool Ideas Rep
Joined
Aug 6, 2003
Messages
5,679
Still a massive OOF for me

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                            172.18.7.225 -    0 | 1569 | 1569 |    0 |    0 |    8 |    0 |
|                            155.93.231.1 -    0 | 1567 | 1567 |    2 |    3 |  108 |    2 |
|                           155.93.240.34 -    0 | 1567 | 1567 |    2 |    3 |   44 |   18 |
|                           155.93.240.25 -    0 | 1569 | 1569 |    0 |    0 |    4 |    1 |
|                uwu-cust.coolideas.co.za -    1 | 1059 | 1058 |  144 |  144 |  152 |  144 |
|                 v1000.core1.lon3.he.net -    1 | 1006 | 1003 |    0 |  142 |  151 |  145 |
|                 e0-36.core3.lon1.he.net -    1 |  991 |  988 |  144 |  145 |  200 |  145 |
|                  lonap.lon.leaseweb.net -   59 |   53 |   22 |    0 |  194 |  232 |  186 |
|       et-27-1.agg01.ams-01.leaseweb.net -   64 |   49 |   18 |    0 |  193 |  242 |  201 |
|      be-101.br02.ams-01.nl.leaseweb.net -   61 |   51 |   20 |    0 |  198 |  228 |  197 |
|      te-8-1.ce38.ams-01.nl.leaseweb.net -   61 |   51 |   20 |    0 |  193 |  237 |  186 |
|                             5.79.80.227 -   68 |   46 |   15 |    0 |  192 |  224 |  171 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Yeah, I see this, investigating.
 

Shpongle

Well-Known Member
Joined
Dec 5, 2010
Messages
224
Steam is dead as a robert mugabe.

Tracing route to steam.com [69.36.241.237]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.lan [192.168.88.1]
2 3 ms 3 ms 2 ms 154.0.0.246
3 2 ms 2 ms 2 ms 154.0.4.161
4 146 ms 146 ms 146 ms 154.0.4.2
5 147 ms 146 ms 146 ms v1000.core1.lon3.he.net [216.66.80.169]
6 163 ms 146 ms 148 ms 100ge14-1.core1.lon2.he.net [184.105.64.237]
7 214 ms 213 ms 213 ms 100ge13-2.core1.nyc4.he.net [72.52.92.166]
8 213 ms 213 ms 213 ms 100ge16-1.core1.ash1.he.net [184.105.223.165]
9 220 ms 218 ms 218 ms core1.ash.layer42.net [206.126.236.8]
10 281 ms 281 ms 281 ms xe1-4.core2.sv1.layer42.net [65.50.198.81]
11 281 ms 281 ms 282 ms be-5.cr1-sanant-a.bb.as11404.net [65.50.198.42]
12 281 ms 281 ms 281 ms be-6.cr2-losangeles-b.bb.as11404.net [65.50.198.45]
13 280 ms 280 ms 275 ms cr1-scl-be-4.bb.as11404.net [192.175.29.172]
14 282 ms 282 ms 282 ms cr1-529bryant-hu-0-3-0-20-0.bb.as11404.net [192.175.28.139]
15 282 ms 283 ms 282 ms core1-te-0-2-0-4-2.sv8.layer42.net [208.76.184.59]
16 278 ms 278 ms 279 ms te-0-0-0-7.core2.sv8.bb.as11404.net [65.50.198.190]
17 281 ms 281 ms 281 ms 69.36.239.148
18 a66-109-98-50.mtv.toaster.net [66.109.98.50] reports: Destination host unreachable.

Trace complete.
 

Leitmotif

Expert Member
Joined
Aug 21, 2006
Messages
4,039
Things seems to have stabilised now

I am reminded of the bad doctor joke; "dead is a stable condition".

Still can't log in to FFXIV, Steam chat won't connect, bunch of others not working.

Edit: Oh, and MyBB wasn't working for a while either.
 

jannier

Expert Member
Joined
Jul 31, 2005
Messages
1,820
Steam is dead as a robert mugabe.

Tracing route to steam.com [69.36.241.237]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.lan [192.168.88.1]
2 3 ms 3 ms 2 ms 154.0.0.246
3 2 ms 2 ms 2 ms 154.0.4.161
4 146 ms 146 ms 146 ms 154.0.4.2
5 147 ms 146 ms 146 ms v1000.core1.lon3.he.net [216.66.80.169]
6 163 ms 146 ms 148 ms 100ge14-1.core1.lon2.he.net [184.105.64.237]
7 214 ms 213 ms 213 ms 100ge13-2.core1.nyc4.he.net [72.52.92.166]
8 213 ms 213 ms 213 ms 100ge16-1.core1.ash1.he.net [184.105.223.165]
9 220 ms 218 ms 218 ms core1.ash.layer42.net [206.126.236.8]
10 281 ms 281 ms 281 ms xe1-4.core2.sv1.layer42.net [65.50.198.81]
11 281 ms 281 ms 282 ms be-5.cr1-sanant-a.bb.as11404.net [65.50.198.42]
12 281 ms 281 ms 281 ms be-6.cr2-losangeles-b.bb.as11404.net [65.50.198.45]
13 280 ms 280 ms 275 ms cr1-scl-be-4.bb.as11404.net [192.175.29.172]
14 282 ms 282 ms 282 ms cr1-529bryant-hu-0-3-0-20-0.bb.as11404.net [192.175.28.139]
15 282 ms 283 ms 282 ms core1-te-0-2-0-4-2.sv8.layer42.net [208.76.184.59]
16 278 ms 278 ms 279 ms te-0-0-0-7.core2.sv8.bb.as11404.net [65.50.198.190]
17 281 ms 281 ms 281 ms 69.36.239.148
18 a66-109-98-50.mtv.toaster.net [66.109.98.50] reports: Destination host unreachable.

Trace complete.

try https://store.steampowered.com/
 

PBCool

Cool Ideas
Company Rep
Joined
Jan 11, 2016
Messages
10,945
Early indicators is that there is an issue with LONAP peering fabric, we are testing over Cogent to see if this resolves. Will update shortly.
 

jannier

Expert Member
Joined
Jul 31, 2005
Messages
1,820
I am reminded of the bad doctor joke; "dead is a stable condition".

Still can't log in to FFXIV, Steam chat won't connect, bunch of others not working.

Edit: Oh, and MyBB wasn't working for a while either.

My steam chat works

711639
 

TheRoDent

Cool Ideas Rep
Joined
Aug 6, 2003
Messages
5,679
Steam is dead as a robert mugabe.

Tracing route to steam.com [69.36.241.237]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.lan [192.168.88.1]
2 3 ms 3 ms 2 ms 154.0.0.246
3 2 ms 2 ms 2 ms 154.0.4.161
4 146 ms 146 ms 146 ms 154.0.4.2
5 147 ms 146 ms 146 ms v1000.core1.lon3.he.net [216.66.80.169]
6 163 ms 146 ms 148 ms 100ge14-1.core1.lon2.he.net [184.105.64.237]
7 214 ms 213 ms 213 ms 100ge13-2.core1.nyc4.he.net [72.52.92.166]
8 213 ms 213 ms 213 ms 100ge16-1.core1.ash1.he.net [184.105.223.165]
9 220 ms 218 ms 218 ms core1.ash.layer42.net [206.126.236.8]
10 281 ms 281 ms 281 ms xe1-4.core2.sv1.layer42.net [65.50.198.81]
11 281 ms 281 ms 282 ms be-5.cr1-sanant-a.bb.as11404.net [65.50.198.42]
12 281 ms 281 ms 281 ms be-6.cr2-losangeles-b.bb.as11404.net [65.50.198.45]
13 280 ms 280 ms 275 ms cr1-scl-be-4.bb.as11404.net [192.175.29.172]
14 282 ms 282 ms 282 ms cr1-529bryant-hu-0-3-0-20-0.bb.as11404.net [192.175.28.139]
15 282 ms 283 ms 282 ms core1-te-0-2-0-4-2.sv8.layer42.net [208.76.184.59]
16 278 ms 278 ms 279 ms te-0-0-0-7.core2.sv8.bb.as11404.net [65.50.198.190]
17 281 ms 281 ms 281 ms 69.36.239.148
18 a66-109-98-50.mtv.toaster.net [66.109.98.50] reports: Destination host unreachable.

Trace complete.
Steam always blocks the final IP. Most gaming companies hate gamers pinging them to death.
 

TheRoDent

Cool Ideas Rep
Joined
Aug 6, 2003
Messages
5,679
Still a massive OOF for me

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                            172.18.7.225 -    0 | 1569 | 1569 |    0 |    0 |    8 |    0 |
|                            155.93.231.1 -    0 | 1567 | 1567 |    2 |    3 |  108 |    2 |
|                           155.93.240.34 -    0 | 1567 | 1567 |    2 |    3 |   44 |   18 |
|                           155.93.240.25 -    0 | 1569 | 1569 |    0 |    0 |    4 |    1 |
|                uwu-cust.coolideas.co.za -    1 | 1059 | 1058 |  144 |  144 |  152 |  144 |
|                 v1000.core1.lon3.he.net -    1 | 1006 | 1003 |    0 |  142 |  151 |  145 |
|                 e0-36.core3.lon1.he.net -    1 |  991 |  988 |  144 |  145 |  200 |  145 |
|                  lonap.lon.leaseweb.net -   59 |   53 |   22 |    0 |  194 |  232 |  186 |
|       et-27-1.agg01.ams-01.leaseweb.net -   64 |   49 |   18 |    0 |  193 |  242 |  201 |
|      be-101.br02.ams-01.nl.leaseweb.net -   61 |   51 |   20 |    0 |  198 |  228 |  197 |
|      te-8-1.ce38.ams-01.nl.leaseweb.net -   61 |   51 |   20 |    0 |  193 |  237 |  186 |
|                             5.79.80.227 -   68 |   46 |   15 |    0 |  192 |  224 |  171 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
So, we dropped Hurricane Electric in lieu of Cogent in the UK.

Seems like HE had some sort of attack/issue tonight. If it doesn't rain....

I trace clean to 5.79.80.227 now.
 
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