Cool Ideas Fibre ISP – Feedback Thread 2

[CrypticZA]

I did that post earlier to state that we are now routed via SACS due to the PUBG system see it as the lowest ping region.

It now makes sense why our pings is 300ms to EU since it run via South America to the EU now.

I did log a call about this so hopefully they can do a routing change for us.

I think you more likely routing to Brazil via London not the other way around - this was the issue i had once with Overwatch

If you can find a EU PUBG server IP run a trace route and paste it here for the guys to have a look it will show what is happening

 

[xrapidx]

How do I get Cool Ideas to stop spamming me? I've asked repeatedly, yet you still email and sms me - I haven't been a client for over a year.

 

[Enzo Matrix]

How do I get Cool Ideas to stop spamming me? I've asked repeatedly, yet you still email and sms me - I haven't been a client for over a year.

Geezus add it to your spam list and move on with your life

 

[CrypticZA]

How do I get Cool Ideas to stop spamming me? I've asked repeatedly, yet you still email and sms me - I haven't been a client for over a year.

Go into your account and remove the sms number and say you don't want SMS notifications, helped figure out for a friend earlier, also had to figure out how we as a client get the sms since we get nothing xD

 

[xrapidx]

Geezus add it to your spam list and move on with your life

They use a shared number - otherwise I would have done that ages ago - already reported the emails as spam - so no longer see those.

 

[xrapidx]

Go into your account and remove the sms number and say you don't want SMS notifications, helped figure out for a friend earlier, also had to figure out how we as a client get the sms since we get nothing xD

Sometimes the simplest solutions are the easiest

Let's see if it works.

 

[BrendanMc]

I'll trade you my decent Apex pings for no discord issues xD can't use discord voice since i get disconnected all the time

Still having same issues with my LoL chat client. It been this way since i upgraded my line speed. Must still get in touch with @TheRoDent about my line speed that is also lower than what im supposed to be getting.

 

[DuckKnuckle]

All looking good over here this morning, Thank you @PBCool and @TheRoDent , what a hectic weekend.
1Gbps, Vuma Trenched, Brackenfell, CPT.

Single:


Multi:

I get <100 on my tests and my ping is around 168

@PBCool @TheRoDent are these latency issues being investigated?

 

[Splinter]

I must add that if I assume that the rabid-defenders on this thread are not sponsored, they are unfortunately probably part of the perception of arrogance, and that is unfair as they are not controlled by you.

So you chaps are the voice of reason, and those that disagree with you are rabid?

If hypocrisy could prevent DDOS attacks, CISP should hire you first.

 

[CrypticZA]

Still having same issues with my LoL chat client. It been this way since i upgraded my line speed. Must still get in touch with @TheRoDent about my line speed that is also lower than what im supposed to be getting.

Pretty sure our issues are somehow linked i have contacted discord support who basically respond in a couple hours and have been troubleshooting with me and they finding no issues on their side... When i was using my VPN on the weekend as well had 0 issues with discord, have tried all different server regions and all have the same issue

 

[BrendanMc]

Pretty sure our issues are somehow linked i have contacted discord support who basically respond in a couple hours and have been troubleshooting with me and they finding no issues on their side... When i was using my VPN on the weekend as well had 0 issues with discord, have tried all different server regions and all have the same issue

I will message @TheRoDent later and see what he requires. But as mentioned before it only happened after i upgraded my line and router.

 

[jannier]

I get <100 on my tests and my ping is around 168

@PBCool @TheRoDent are these latency issues being investigated?

Odd.... Did a MTR and looks stable to me.

speedtest.coreix.net

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                            192.168.88.1 -    0 |  104 |  104 |    0 |    0 |    0 |    0 |
|                            155.93.237.1 -    0 |  104 |  104 |    2 |    3 |   27 |    5 |
|                          102.132.175.34 -    0 |  104 |  104 |    2 |    3 |   28 |    8 |
|                         102.132.175.113 -    0 |  104 |  104 |    0 |    0 |    1 |    0 |
|                              100.98.0.2 -    0 |  104 |  104 |    0 |    0 |    1 |    1 |
|                               154.0.4.2 -    0 |  104 |  104 |  144 |  144 |  145 |  144 |
|                 v1000.core1.lon3.he.net -    0 |  104 |  104 |  145 |  145 |  154 |  145 |
|             100ge14-1.core1.lon2.he.net -    0 |  104 |  104 |  149 |  153 |  171 |  149 |
|ge-0-1-0-68.peering1.the.lon1.coreix.net -    0 |  104 |  104 |  149 |  149 |  151 |  149 |
|        xe-5-1.edge4.enf.lon5.coreix.net -    0 |  104 |  104 |  145 |  146 |  156 |  146 |
|        85.13.221.178.reverse.coreix.net -    0 |  104 |  104 |  145 |  145 |  146 |  145 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

 

[duanesf]

So you chaps are the voice of reason, and those that disagree with you are rabid?

If hypocrisy could prevent DDOS attacks, CISP should hire you first.

Ah, the classic demagogue misdirection. That’s not what I wrote. I purposely used the term “rabid” to indicate that I did not encompass all people who defended CI in my example.
If false equivalence were a firewall then CISP would be blessed to have you stand before the zombie horde.

 

[Splinter]

Ah, the classic demagogue misdirection. That’s not what I wrote. I purposely used the term “rabid” to indicate that I did not encompass all people who defended CI in my example.
If false equivalence were a firewall then CISP would be blessed to have you stand before the zombie horde.

Strange, I didn't see any qualification as to your population of defenders (other than rabid). So where is the misdirection?

But, care to point out the rabid defenders you were referring to, as opposed to the rational ones?

Plus substantiate the false equivalence. Seems you just throwing terms around as a smoke screen.

 

[smokemaryjane]

Motivation for the day

 

[Hunted]

I think you more likely routing to Brazil via London not the other way around - this was the issue i had once with Overwatch

If you can find a EU PUBG server IP run a trace route and paste it here for the guys to have a look it will show what is happening

I will check with Netlimiter later when home to see what that IPs are.

Just to clarify whats happening:

1. When playing a Solo the Match making system routes you to South American server Pool
2. When playing Duos / Squads and I invited others they will play with me on the South American server Pool. (So my Ping is ok but theirs is very high)
3. When Playing Duos / Squads and they invite me (so long as they aren't with CISP) I will play in the EU server Pool. Before the past weekends DDOS attacks this would give me a +- 140 to 160ms ping.
4. When Playing Duos / Squads and they invite me (so long as they aren't with CISP) I will play in the EU server Pool, but now after the DDOS attack gives me +-300ms ping.

The later tells me that the traffic must be going on a longer route to the EU, which is why I speculate the traffic is moving via Brazil to the EU for PUBG.

But I will do the test tonight as I said to see if I can get that Server IP.

 

[duanesf]

Strange, I didn't see any qualification as to your population of defenders (other than rabid). So where is the misdirection?

But, care to point out the rabid defenders you were referring to, as opposed to the rational ones?

Plus substantiate the false equivalence. Seems you just throwing terms around as a smoke screen.

This is an exercise in ego which adds absolutely nothing of value to this thread and is of interest to no one other than yourself.
I’ve said all that I have to say on this matter.

 

[Splinter]

This is an exercise in ego which adds absolutely nothing of value to this thread and is of interest to no one other than yourself.
I’ve said all that I have to say on this matter.

Maybe your ego; but not mine.

Cheerio, close the door gently on your way out.

 

[Enzo Matrix]

This is an exercise in ego which adds absolutely nothing of value to this thread and is of interest to no one other than yourself.
I’ve said all that I have to say on this matter.

Thank you for you valued insights

 

[lord-of-war]

Hi Guys

Since Monday my PABX cannot connect to my VOIP provider Fresh Phone. See trace root below. Anybody else having the same issue



If I test via mobile LTE it work perfectly.

Regards

Lord-of-War