Cool Ideas Fibre ISP – Feedback Thread 2

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jannier

Expert Member
Joined
Jul 31, 2005
Messages
1,820
Can you give me a traceroute to 154.0.0.250 and 154.0.0.1 please ?

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                            192.168.88.1 -    0 |   46 |   46 |    0 |    0 |    0 |    0 |
|                            155.93.237.1 -    0 |   46 |   46 |    2 |    2 |   15 |    2 |
|                          102.132.175.34 -    0 |   46 |   46 |    2 |    2 |   15 |    2 |
|                         102.132.175.113 -    0 |   46 |   46 |    0 |    0 |    1 |    0 |
|                             154.0.0.250 -    0 |   46 |   46 |    0 |    0 |    1 |    1 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                            192.168.88.1 -    0 |   11 |   11 |    0 |    0 |    0 |    0 |
|                            155.93.237.1 -    0 |   11 |   11 |    2 |    2 |    6 |    2 |
|                          102.132.175.34 -    0 |   11 |   11 |    2 |    2 |    4 |    4 |
|                         102.132.175.113 -    0 |   11 |   11 |    0 |    0 |    1 |    0 |
|                              100.98.0.1 -    0 |   11 |   11 |    0 |    0 |    1 |    1 |
|                              154.0.1.33 -    0 |   11 |   11 |    1 |   18 |   21 |   20 |
|                               154.0.0.1 -    0 |   11 |   11 |   19 |   20 |   21 |   19 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 

TheRoDent

Cool Ideas Rep
Joined
Aug 6, 2003
Messages
5,678
Something is up with routing to Google and Youtube since the changes that Paul made earlier. I seem to be routing through Brazil. Octotel Southern Suburbs, CT.

View attachment 747851

Code:
Tracing route to google.com [172.217.170.14]
over a maximum of 30 hops:

  1     2 ms     1 ms     1 ms  pfsense.mancave [192.168.10.200]
  2     3 ms     3 ms     2 ms  u6u-cust.coolideas.co.za [154.0.0.246]
  3     3 ms     2 ms     2 ms  uwy-cust.coolideas.co.za [154.0.4.162]
  4     3 ms     2 ms     1 ms  uxa-cust.coolideas.co.za [154.0.4.174]
  5   266 ms   265 ms   266 ms  as15169.saopaulo.sp.ix.br [187.16.221.212]
  6   267 ms   267 ms   268 ms  74.125.243.76
  7   264 ms   263 ms   263 ms  172.253.67.71
  8   267 ms   267 ms   267 ms  64.233.174.133
  9   264 ms   263 ms   265 ms  72.14.236.92
10   267 ms   265 ms   265 ms  209.85.255.245
11   264 ms   262 ms   264 ms  172.253.51.235
12   267 ms   265 ms   278 ms  216.239.57.206
13   266 ms   267 ms   268 ms  216.239.40.48
14   267 ms   267 ms   268 ms  74.125.245.209
15   266 ms   266 ms   266 ms  172.253.66.3
16   266 ms   266 ms   266 ms  jnb02s02-in-f14.1e100.net [172.217.170.14]

Tracing route to youtube.com [216.58.223.142]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  pfsense.mancave [192.168.10.200]
  2     2 ms     3 ms     2 ms  u6u-cust.coolideas.co.za [154.0.0.246]
  3     3 ms     2 ms     2 ms  uwx-cust.coolideas.co.za [154.0.4.161]
  4    23 ms    22 ms    22 ms  cx-backbone.coolideas.co.za [154.0.1.33]
  5    22 ms    21 ms    22 ms  c6x-backbone.coolideas.co.za [154.0.1.249]
  6    24 ms    23 ms    24 ms  u139-cust.coolideas.co.za [154.0.5.133]
  7    24 ms    28 ms    23 ms  google.jinx.net.za [196.223.14.41]
  8    25 ms    24 ms    22 ms  74.125.245.209
  9    24 ms    25 ms    25 ms  172.253.65.255
10    22 ms    22 ms    22 ms  jnb02s01-in-f14.1e100.net [216.58.223.142]

Yes, we are aware of that.
 

TH3J0K3R

Member
Joined
Sep 12, 2011
Messages
25
Sorry, I understand your frustration, but I must just say on a very lighthearted note that with a nickname like yours one wonders how someone can take your posts seriously.

Just stress bud.
This time of year is crazy for me.
 

PBCool

Cool Ideas
Company Rep
Joined
Jan 11, 2016
Messages
10,942
Something is up with routing to Google and Youtube since the changes that Paul made earlier. I seem to be routing through Brazil. Octotel Southern Suburbs, CT.

View attachment 747851

Code:
Tracing route to google.com [172.217.170.14]
over a maximum of 30 hops:

  1     2 ms     1 ms     1 ms  pfsense.mancave [192.168.10.200]
  2     3 ms     3 ms     2 ms  u6u-cust.coolideas.co.za [154.0.0.246]
  3     3 ms     2 ms     2 ms  uwy-cust.coolideas.co.za [154.0.4.162]
  4     3 ms     2 ms     1 ms  uxa-cust.coolideas.co.za [154.0.4.174]
  5   266 ms   265 ms   266 ms  as15169.saopaulo.sp.ix.br [187.16.221.212]
  6   267 ms   267 ms   268 ms  74.125.243.76
  7   264 ms   263 ms   263 ms  172.253.67.71
  8   267 ms   267 ms   267 ms  64.233.174.133
  9   264 ms   263 ms   265 ms  72.14.236.92
10   267 ms   265 ms   265 ms  209.85.255.245
11   264 ms   262 ms   264 ms  172.253.51.235
12   267 ms   265 ms   278 ms  216.239.57.206
13   266 ms   267 ms   268 ms  216.239.40.48
14   267 ms   267 ms   268 ms  74.125.245.209
15   266 ms   266 ms   266 ms  172.253.66.3
16   266 ms   266 ms   266 ms  jnb02s02-in-f14.1e100.net [172.217.170.14]

Tracing route to youtube.com [216.58.223.142]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  pfsense.mancave [192.168.10.200]
  2     2 ms     3 ms     2 ms  u6u-cust.coolideas.co.za [154.0.0.246]
  3     3 ms     2 ms     2 ms  uwx-cust.coolideas.co.za [154.0.4.161]
  4    23 ms    22 ms    22 ms  cx-backbone.coolideas.co.za [154.0.1.33]
  5    22 ms    21 ms    22 ms  c6x-backbone.coolideas.co.za [154.0.1.249]
  6    24 ms    23 ms    24 ms  u139-cust.coolideas.co.za [154.0.5.133]
  7    24 ms    28 ms    23 ms  google.jinx.net.za [196.223.14.41]
  8    25 ms    24 ms    22 ms  74.125.245.209
  9    24 ms    25 ms    25 ms  172.253.65.255
10    22 ms    22 ms    22 ms  jnb02s01-in-f14.1e100.net [216.58.223.142]
We have filtered Google out from Sao Paulo and NY announces, check now for me?
 

CrypticZA

Expert Member
Joined
Sep 21, 2019
Messages
1,870
Are you guys back to using HE or still Cogent? Interested to see if we still on Cogent if last night was a fluke having no discord issues or if the problem actually lies with HE
 

TheRoDent

Cool Ideas Rep
Joined
Aug 6, 2003
Messages
5,678
Bump Cloudflare and mweb still routing via Cape Town . Am I on the ignore list ?

OK, this will require some route-filtering which we're not going to attempt right at this moment. Will wait for busy hours to pass.
 

S.Claus

Expert Member
Joined
Nov 14, 2017
Messages
1,590
OK, this will require some route-filtering which we're not going to attempt right at this moment. Will wait for busy hours to pass.
:thumbsup: Not the end of the world just frustrating considering I’m sitting with 20ms extra . Why tamper with something if it wasn’t broken
 

TheRoDent

Cool Ideas Rep
Joined
Aug 6, 2003
Messages
5,678
:thumbsup: Not the end of the world just frustrating considering I’m sitting with 20ms extra . Why tamper with something if it wasn’t broken
It wasn't tampered with, it's just the way in which BGP in Cape Town came back after the switch/router issues earlier today.

That path has now become "preferred" installed on our route reflectors and will require some adjustment in filters.
 

blacklung

Well-Known Member
Joined
Apr 23, 2013
Messages
233
Something still not lekker...

Code:
 ./speedtest.py
Retrieving speedtest.net configuration...
Cannot retrieve speedtest configuration
ERROR: <urlopen error [Errno -3] Temporary failure in name resolution>

Running speedtest ( rpm from speedtest.net ) also errors.

Code:
[2019-11-27 18:12:17.010] [error] Trying to get interface information on non-initialized socket.
[2019-11-27 18:12:22.525] [error] Configuration - Couldn't resolve host name (HostNotFoundException)
[2019-11-27 18:12:22.525] [error] Configuration - Cannot retrieve configuration document (0)
[2019-11-27 18:12:22.525] [error] ConfigurationError - Could not retrieve or read configuration (Configuration)
[2019-11-27 18:12:22.525] [error] ConfigurationError - Could not retrieve or read configuration (Configuration)
[error] Configuration - Could not retrieve or read configuration (ConfigurationError)
Both were returning results prior to the DDOS....
Wondering if their is not still some DNS traffic filtering going on thats the issue.

If i set DNS to 8.8.8.8 then both work / return results:


Code:
 Speedtest.Net_PythontestSpeed]# ./speedtest.py
Retrieving speedtest.net configuration...
Testing from Cool-ideas (102.132.251.159)...
Retrieving speedtest.net server list...
Selecting best server based on ping...
Hosted by Vox Telecom (Cape Town) [0.19 km]: 7.894 ms
Testing download speed................................................................................
Download: 66.72 Mbit/s
Testing upload speed................................................................................................
Upload: 94.95 Mbit/s
[root@roxy1 Speedtest.Net_PythontestSpeed]# speedtest

   Speedtest by Ookla

     Server: CipherWave - Cape Town (id = 20498)
        ISP: Cool-ideas
    Latency:     2.93 ms   (0.31 ms jitter)
   Download:    98.68 Mbps (data used: 84.2 MB)
     Upload:    96.73 Mbps (data used: 44.9 MB)
Packet Loss:     0.0%
 Result URL: https://www.speedtest.net/result/c/da6e9ade-7a92-441e-89fc-053c0de6dcb5
 
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