Cool Ideas Fibre ISP – Feedback Thread 2

Status
Not open for further replies.

PBCool

Cool Ideas
Company Rep
Joined
Jan 11, 2016
Messages
10,941
After a few weeks of waiting I'm finally connected! Gotta give credit where credit is due, this is a amazing ISP! @PBCool @TheRoDent

I'm really pushing this 100mb/s line and I'm never disappointed. I probably did more than 300gb in the last few days. Consider me a happy chappy :)
Awesome :)
 

jannier

Expert Member
Joined
Jul 31, 2005
Messages
1,820
Latency to London is a flat 140 on monitoring again. Any traces?

@PBCool

Any idea what is going on with my international Download speeds? Upload is perfect.
1000/100 Vuma trenched, CPT, Brackenfell

Used to be 170Mbps Down and 100Mbps Up

Coreix


Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                            192.168.88.1 -    0 |   62 |   62 |    0 |    0 |    0 |    0 |
|                            155.93.237.1 -    0 |   62 |   62 |    2 |    2 |   14 |    2 |
|                          102.132.175.34 -    0 |   62 |   62 |    2 |    2 |    9 |    2 |
|                         102.132.175.113 -    0 |   62 |   62 |    0 |    0 |    1 |    1 |
|                              100.98.0.1 -    0 |   62 |   62 |    0 |    0 |    1 |    1 |
|                             154.0.4.122 -    0 |   61 |   61 |  140 |  140 |  141 |  140 |
|                          149.14.250.249 -    0 |   61 |   61 |  140 |  140 |  141 |  141 |
|                           154.54.57.153 -    0 |   61 |   61 |  140 |  143 |  295 |  141 |
|                            154.54.39.98 -    0 |   61 |   61 |  141 |  141 |  143 |  141 |
|                            154.25.11.18 -    0 |   61 |   61 |  141 |  141 |  142 |  141 |
|                          149.11.160.154 -    0 |   61 |   61 |  141 |  144 |  234 |  141 |
|                             89.187.93.9 -    0 |   61 |   61 |  141 |  143 |  188 |  141 |
|                           85.13.221.178 -    0 |   61 |   61 |  141 |  141 |  142 |  141 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Spitfire


Structured Communication
 
Last edited:

CrypticZA

Expert Member
Joined
Sep 21, 2019
Messages
1,870
Latency to London is a flat 140 on monitoring again. Any traces?
756394

756396

756398

Code:
------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                             192.168.0.1 -    0 |   25 |   25 |    0 |    0 |    0 |    0 |

|                            155.93.254.1 -    0 |   25 |   25 |    2 |    4 |   31 |    4 |

|                           155.93.240.33 -    0 |   25 |   25 |    2 |    3 |   19 |    2 |

|            c3h-backbone.coolideas.co.za -    0 |   25 |   25 |    1 |    1 |    7 |    1 |

|                ump-cust.coolideas.co.za -    0 |   25 |   25 |    1 |    1 |    6 |    1 |

|                usi-cust.coolideas.co.za -    0 |   25 |   25 |  141 |  141 |  141 |  141 |

|                          195.66.238.234 -    5 |   21 |   20 |  142 |  147 |  178 |  142 |

|              ae1-br02-eqld5.as57976.net -    0 |   25 |   25 |  148 |  149 |  158 |  149 |

|         et-0-0-2-br02-eqpa4.as57976.net -    0 |   25 |   25 |  149 |  154 |  197 |  151 |

|               be2-pe2-eqpa4.as57976.net -    0 |   25 |   25 |  148 |  148 |  149 |  149 |

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

   185.60.114.159

Code:
------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                             192.168.0.1 -    0 |   20 |   20 |    0 |    0 |    0 |    0 |

|                            155.93.254.1 -    0 |   20 |   20 |    2 |    3 |   11 |    2 |

|                           155.93.240.33 -    0 |   20 |   20 |    2 |    6 |   47 |    3 |

|            c3h-backbone.coolideas.co.za -    0 |   20 |   20 |    1 |    1 |    1 |    1 |

|             cd-backbone.coolideas.co.za -    0 |   20 |   20 |    1 |    1 |    1 |    1 |

|                uvu-cust.coolideas.co.za -    0 |   20 |   20 |  141 |  141 |  141 |  141 |

|                          195.66.238.234 -    0 |   20 |   20 |  142 |  146 |  168 |  142 |

|              ae1-br02-eqld5.as57976.net -    0 |   20 |   20 |  148 |  149 |  166 |  148 |

|         et-0-0-2-br02-eqpa4.as57976.net -    0 |   20 |   20 |  149 |  153 |  198 |  149 |

|               be2-pe2-eqpa4.as57976.net -    0 |   20 |   20 |  149 |  149 |  149 |  149 |

|                           137.221.66.39 -    0 |   20 |   20 |  148 |  149 |  151 |  151 |

|                          185.60.114.157 -    0 |   20 |   20 |  149 |  149 |  149 |  149 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider



  185.60.114.157

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   21 |   21 |    0 |    0 |    1 |    0 |
|                            155.93.254.1 -    0 |   21 |   21 |    2 |    5 |   17 |    2 |
|                           155.93.240.33 -    0 |   21 |   21 |    2 |    5 |   43 |    2 |
|            c3h-backbone.coolideas.co.za -    0 |   21 |   21 |    1 |    1 |    2 |    1 |
|             cd-backbone.coolideas.co.za -    0 |   21 |   21 |    1 |    1 |    3 |    1 |
|                uvu-cust.coolideas.co.za -    0 |   21 |   21 |  141 |  141 |  141 |  141 |
|                          195.66.238.234 -    0 |   21 |   21 |  142 |  148 |  209 |  143 |
|              ae1-br02-eqld5.as57976.net -    0 |   21 |   21 |  148 |  150 |  179 |  148 |
|         et-0-0-2-br02-eqpa4.as57976.net -    0 |   21 |   21 |  149 |  163 |  231 |  150 |
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 
Last edited:

CrypticZA

Expert Member
Joined
Sep 21, 2019
Messages
1,870
View attachment 756394

View attachment 756396

View attachment 756398

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   25 |   25 |    0 |    0 |    0 |    0 |
|                            155.93.254.1 -    0 |   25 |   25 |    2 |    4 |   31 |    4 |
|                           155.93.240.33 -    0 |   25 |   25 |    2 |    3 |   19 |    2 |
|            c3h-backbone.coolideas.co.za -    0 |   25 |   25 |    1 |    1 |    7 |    1 |
|                ump-cust.coolideas.co.za -    0 |   25 |   25 |    1 |    1 |    6 |    1 |
|                usi-cust.coolideas.co.za -    0 |   25 |   25 |  141 |  141 |  141 |  141 |
|                          195.66.238.234 -    5 |   21 |   20 |  142 |  147 |  178 |  142 |
|              ae1-br02-eqld5.as57976.net -    0 |   25 |   25 |  148 |  149 |  158 |  149 |
|         et-0-0-2-br02-eqpa4.as57976.net -    0 |   25 |   25 |  149 |  154 |  197 |  151 |
|               be2-pe2-eqpa4.as57976.net -    0 |   25 |   25 |  148 |  148 |  149 |  149 |
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
   185.60.114.159

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   20 |   20 |    0 |    0 |    0 |    0 |
|                            155.93.254.1 -    0 |   20 |   20 |    2 |    3 |   11 |    2 |
|                           155.93.240.33 -    0 |   20 |   20 |    2 |    6 |   47 |    3 |
|            c3h-backbone.coolideas.co.za -    0 |   20 |   20 |    1 |    1 |    1 |    1 |
|             cd-backbone.coolideas.co.za -    0 |   20 |   20 |    1 |    1 |    1 |    1 |
|                uvu-cust.coolideas.co.za -    0 |   20 |   20 |  141 |  141 |  141 |  141 |
|                          195.66.238.234 -    0 |   20 |   20 |  142 |  146 |  168 |  142 |
|              ae1-br02-eqld5.as57976.net -    0 |   20 |   20 |  148 |  149 |  166 |  148 |
|         et-0-0-2-br02-eqpa4.as57976.net -    0 |   20 |   20 |  149 |  153 |  198 |  149 |
|               be2-pe2-eqpa4.as57976.net -    0 |   20 |   20 |  149 |  149 |  149 |  149 |
|                           137.221.66.39 -    0 |   20 |   20 |  148 |  149 |  151 |  151 |
|                          185.60.114.157 -    0 |   20 |   20 |  149 |  149 |  149 |  149 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

  185.60.114.157
Issue started on Wednesday night i was playuing Overwatch and i want to say around 7:30/8pm ping shot up to the 180's and my IND was 50+. I spoke to a friend on Cool Ideas in Goodwood and he has the same ping/IND as me and Overwatch on 50 IND is not playable everything is lagging as it should be a fixed 20. When it is normally higher than 20 it suggests your connection is bad. Traces generally look fine, but maybe got to do with poor international speeds on single?
 

CrypticZA

Expert Member
Joined
Sep 21, 2019
Messages
1,870
@PBCool

Any idea what is going on with my international Download speeds? Upload is perfect.
1000/100 Vuma trenched, CPT, Brackenfell

Used to be 170Mbps Down and 100Mbps Up

Coreix


Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                            192.168.88.1 -    0 |   62 |   62 |    0 |    0 |    0 |    0 |
|                            155.93.237.1 -    0 |   62 |   62 |    2 |    2 |   14 |    2 |
|                          102.132.175.34 -    0 |   62 |   62 |    2 |    2 |    9 |    2 |
|                         102.132.175.113 -    0 |   62 |   62 |    0 |    0 |    1 |    1 |
|                              100.98.0.1 -    0 |   62 |   62 |    0 |    0 |    1 |    1 |
|                             154.0.4.122 -    0 |   61 |   61 |  140 |  140 |  141 |  140 |
|                          149.14.250.249 -    0 |   61 |   61 |  140 |  140 |  141 |  141 |
|                           154.54.57.153 -    0 |   61 |   61 |  140 |  143 |  295 |  141 |
|                            154.54.39.98 -    0 |   61 |   61 |  141 |  141 |  143 |  141 |
|                            154.25.11.18 -    0 |   61 |   61 |  141 |  141 |  142 |  141 |
|                          149.11.160.154 -    0 |   61 |   61 |  141 |  144 |  234 |  141 |
|                             89.187.93.9 -    0 |   61 |   61 |  141 |  143 |  188 |  141 |
|                           85.13.221.178 -    0 |   61 |   61 |  141 |  141 |  142 |  141 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Spitfire


Structured Communication
How does it make you feel my little 20/2 line is out performing yours to Coreix :p
 

CrypticZA

Expert Member
Joined
Sep 21, 2019
Messages
1,870
Issue started on Wednesday night i was playuing Overwatch and i want to say around 7:30/8pm ping shot up to the 180's and my IND was 50+. I spoke to a friend on Cool Ideas in Goodwood and he has the same ping/IND as me and Overwatch on 50 IND is not playable everything is lagging as it should be a fixed 20. When it is normally higher than 20 it suggests your connection is bad. Traces generally look fine, but maybe got to do with poor international speeds on single?
I have tested going to American servers and my IND is also 50 :/
 

crawler

Expert Member
Joined
Nov 5, 2013
Messages
1,246
Your ticket #COOL-20191203-347380

Please check my ticket

Migrated from Blitz to frogfoot last week

Wanted to upgrade to 200/200 from current 100/100 but infrastructure don't allow for it

According to pricing on your site frogfoot is now cheaper

When will amounts be adjusted accordingly?

698513a832c39e6580bc9036afe50f17.jpg
All of sudden got upgraded to 200/200

Got new router today from cisp

But speeds still 100/10

Since going on frogfoot, my up has never been more than 10

Check out my Speedtest result! How fast is your internet? https://www.speedtest.net/my-result/a/5567083594

Updated ticket with lan screenshot as well
 

DuckieZA

Well-Known Member
Joined
Nov 29, 2008
Messages
454
@PBCool:

Is CISP using some kind of proxy? My router gives IP in 102.132.x.x range but the PCs on the network report a 165.73.x.x address. whoer.net also shows the 165.73.x.x address.

Not overly concerned, just want to understand what is going on ...

Thanks
 

PBCool

Cool Ideas
Company Rep
Joined
Jan 11, 2016
Messages
10,941
@PBCool:

Is CISP using some kind of proxy? My router gives IP in 102.132.x.x range but the PCs on the network report a 165.73.x.x address. whoer.net also shows the 165.73.x.x address.

Not overly concerned, just want to understand what is going on ...

Thanks
We don't, which devices report those IPs? Androids usually natively proxy.
 
Status
Not open for further replies.
Top