Cool Ideas Fibre ISP – Feedback Thread 2

[DeatheCore]

Hey @PBCool sent you a PM, please have a look when you have a chance! Thanks

 

[PBCool]

Any news on this? :v long weekend ahead and direct path is causing a lot of issues, my twitch is lagging, online gaming is lagging, and my premium vpn account has expired o_o

Change done.

 

[CrypticZA]

Change done.

Yay thanks

 

[ItherNiT]

After a few weeks of waiting I'm finally connected! Gotta give credit where credit is due, this is a amazing ISP! @PBCool @TheRoDent

I'm really pushing this 100mb/s line and I'm never disappointed. I probably did more than 300gb in the last few days. Consider me a happy chappy

 

[PBCool]

After a few weeks of waiting I'm finally connected! Gotta give credit where credit is due, this is a amazing ISP! @PBCool @TheRoDent

I'm really pushing this 100mb/s line and I'm never disappointed. I probably did more than 300gb in the last few days. Consider me a happy chappy

Awesome

 

[CrypticZA]

Change done.

@PBCool @TheRoDent
Uh you sure this is done? Because well Overwatch is still unplayable :| IND is still 50+ms when it should be 20 and normal ping is still around 20ms higher

 

[PBCool]

@PBCool @TheRoDent
Uh you sure this is done? Because well Overwatch is still unplayable :| IND is still 50+ms when it should be 20 and normal ping is still around 20ms higher

Latency to London is a flat 140 on monitoring again. Any traces?

 

[jannier]

Latency to London is a flat 140 on monitoring again. Any traces?

@PBCool

Any idea what is going on with my international Download speeds? Upload is perfect.
1000/100 Vuma trenched, CPT, Brackenfell

Used to be 170Mbps Down and 100Mbps Up

Coreix

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                            192.168.88.1 -    0 |   62 |   62 |    0 |    0 |    0 |    0 |
|                            155.93.237.1 -    0 |   62 |   62 |    2 |    2 |   14 |    2 |
|                          102.132.175.34 -    0 |   62 |   62 |    2 |    2 |    9 |    2 |
|                         102.132.175.113 -    0 |   62 |   62 |    0 |    0 |    1 |    1 |
|                              100.98.0.1 -    0 |   62 |   62 |    0 |    0 |    1 |    1 |
|                             154.0.4.122 -    0 |   61 |   61 |  140 |  140 |  141 |  140 |
|                          149.14.250.249 -    0 |   61 |   61 |  140 |  140 |  141 |  141 |
|                           154.54.57.153 -    0 |   61 |   61 |  140 |  143 |  295 |  141 |
|                            154.54.39.98 -    0 |   61 |   61 |  141 |  141 |  143 |  141 |
|                            154.25.11.18 -    0 |   61 |   61 |  141 |  141 |  142 |  141 |
|                          149.11.160.154 -    0 |   61 |   61 |  141 |  144 |  234 |  141 |
|                             89.187.93.9 -    0 |   61 |   61 |  141 |  143 |  188 |  141 |
|                           85.13.221.178 -    0 |   61 |   61 |  141 |  141 |  142 |  141 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Spitfire


Structured Communication

 

[CrypticZA]

Latency to London is a flat 140 on monitoring again. Any traces?

Spoiler: Auth Server 1

------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                             192.168.0.1 -    0 |   25 |   25 |    0 |    0 |    0 |    0 |

|                            155.93.254.1 -    0 |   25 |   25 |    2 |    4 |   31 |    4 |

|                           155.93.240.33 -    0 |   25 |   25 |    2 |    3 |   19 |    2 |

|            c3h-backbone.coolideas.co.za -    0 |   25 |   25 |    1 |    1 |    7 |    1 |

|                ump-cust.coolideas.co.za -    0 |   25 |   25 |    1 |    1 |    6 |    1 |

|                usi-cust.coolideas.co.za -    0 |   25 |   25 |  141 |  141 |  141 |  141 |

|                          195.66.238.234 -    5 |   21 |   20 |  142 |  147 |  178 |  142 |

|              ae1-br02-eqld5.as57976.net -    0 |   25 |   25 |  148 |  149 |  158 |  149 |

|         et-0-0-2-br02-eqpa4.as57976.net -    0 |   25 |   25 |  149 |  154 |  197 |  151 |

|               be2-pe2-eqpa4.as57976.net -    0 |   25 |   25 |  148 |  148 |  149 |  149 |

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

   185.60.114.159

Spoiler: Auth Server 2

------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                             192.168.0.1 -    0 |   20 |   20 |    0 |    0 |    0 |    0 |

|                            155.93.254.1 -    0 |   20 |   20 |    2 |    3 |   11 |    2 |

|                           155.93.240.33 -    0 |   20 |   20 |    2 |    6 |   47 |    3 |

|            c3h-backbone.coolideas.co.za -    0 |   20 |   20 |    1 |    1 |    1 |    1 |

|             cd-backbone.coolideas.co.za -    0 |   20 |   20 |    1 |    1 |    1 |    1 |

|                uvu-cust.coolideas.co.za -    0 |   20 |   20 |  141 |  141 |  141 |  141 |

|                          195.66.238.234 -    0 |   20 |   20 |  142 |  146 |  168 |  142 |

|              ae1-br02-eqld5.as57976.net -    0 |   20 |   20 |  148 |  149 |  166 |  148 |

|         et-0-0-2-br02-eqpa4.as57976.net -    0 |   20 |   20 |  149 |  153 |  198 |  149 |

|               be2-pe2-eqpa4.as57976.net -    0 |   20 |   20 |  149 |  149 |  149 |  149 |

|                           137.221.66.39 -    0 |   20 |   20 |  148 |  149 |  151 |  151 |

|                          185.60.114.157 -    0 |   20 |   20 |  149 |  149 |  149 |  149 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider



  185.60.114.157

Spoiler: Trace Server

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   21 |   21 |    0 |    0 |    1 |    0 |
|                            155.93.254.1 -    0 |   21 |   21 |    2 |    5 |   17 |    2 |
|                           155.93.240.33 -    0 |   21 |   21 |    2 |    5 |   43 |    2 |
|            c3h-backbone.coolideas.co.za -    0 |   21 |   21 |    1 |    1 |    2 |    1 |
|             cd-backbone.coolideas.co.za -    0 |   21 |   21 |    1 |    1 |    3 |    1 |
|                uvu-cust.coolideas.co.za -    0 |   21 |   21 |  141 |  141 |  141 |  141 |
|                          195.66.238.234 -    0 |   21 |   21 |  142 |  148 |  209 |  143 |
|              ae1-br02-eqld5.as57976.net -    0 |   21 |   21 |  148 |  150 |  179 |  148 |
|         et-0-0-2-br02-eqpa4.as57976.net -    0 |   21 |   21 |  149 |  163 |  231 |  150 |
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

 

[CrypticZA]

View attachment 756394

View attachment 756396

View attachment 756398

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   25 |   25 |    0 |    0 |    0 |    0 |
|                            155.93.254.1 -    0 |   25 |   25 |    2 |    4 |   31 |    4 |
|                           155.93.240.33 -    0 |   25 |   25 |    2 |    3 |   19 |    2 |
|            c3h-backbone.coolideas.co.za -    0 |   25 |   25 |    1 |    1 |    7 |    1 |
|                ump-cust.coolideas.co.za -    0 |   25 |   25 |    1 |    1 |    6 |    1 |
|                usi-cust.coolideas.co.za -    0 |   25 |   25 |  141 |  141 |  141 |  141 |
|                          195.66.238.234 -    5 |   21 |   20 |  142 |  147 |  178 |  142 |
|              ae1-br02-eqld5.as57976.net -    0 |   25 |   25 |  148 |  149 |  158 |  149 |
|         et-0-0-2-br02-eqpa4.as57976.net -    0 |   25 |   25 |  149 |  154 |  197 |  151 |
|               be2-pe2-eqpa4.as57976.net -    0 |   25 |   25 |  148 |  148 |  149 |  149 |
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
   185.60.114.159

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   20 |   20 |    0 |    0 |    0 |    0 |
|                            155.93.254.1 -    0 |   20 |   20 |    2 |    3 |   11 |    2 |
|                           155.93.240.33 -    0 |   20 |   20 |    2 |    6 |   47 |    3 |
|            c3h-backbone.coolideas.co.za -    0 |   20 |   20 |    1 |    1 |    1 |    1 |
|             cd-backbone.coolideas.co.za -    0 |   20 |   20 |    1 |    1 |    1 |    1 |
|                uvu-cust.coolideas.co.za -    0 |   20 |   20 |  141 |  141 |  141 |  141 |
|                          195.66.238.234 -    0 |   20 |   20 |  142 |  146 |  168 |  142 |
|              ae1-br02-eqld5.as57976.net -    0 |   20 |   20 |  148 |  149 |  166 |  148 |
|         et-0-0-2-br02-eqpa4.as57976.net -    0 |   20 |   20 |  149 |  153 |  198 |  149 |
|               be2-pe2-eqpa4.as57976.net -    0 |   20 |   20 |  149 |  149 |  149 |  149 |
|                           137.221.66.39 -    0 |   20 |   20 |  148 |  149 |  151 |  151 |
|                          185.60.114.157 -    0 |   20 |   20 |  149 |  149 |  149 |  149 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

  185.60.114.157

Issue started on Wednesday night i was playuing Overwatch and i want to say around 7:30/8pm ping shot up to the 180's and my IND was 50+. I spoke to a friend on Cool Ideas in Goodwood and he has the same ping/IND as me and Overwatch on 50 IND is not playable everything is lagging as it should be a fixed 20. When it is normally higher than 20 it suggests your connection is bad. Traces generally look fine, but maybe got to do with poor international speeds on single?

 

[CrypticZA]

@PBCool

Any idea what is going on with my international Download speeds? Upload is perfect.
1000/100 Vuma trenched, CPT, Brackenfell

Used to be 170Mbps Down and 100Mbps Up

Coreix

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                            192.168.88.1 -    0 |   62 |   62 |    0 |    0 |    0 |    0 |
|                            155.93.237.1 -    0 |   62 |   62 |    2 |    2 |   14 |    2 |
|                          102.132.175.34 -    0 |   62 |   62 |    2 |    2 |    9 |    2 |
|                         102.132.175.113 -    0 |   62 |   62 |    0 |    0 |    1 |    1 |
|                              100.98.0.1 -    0 |   62 |   62 |    0 |    0 |    1 |    1 |
|                             154.0.4.122 -    0 |   61 |   61 |  140 |  140 |  141 |  140 |
|                          149.14.250.249 -    0 |   61 |   61 |  140 |  140 |  141 |  141 |
|                           154.54.57.153 -    0 |   61 |   61 |  140 |  143 |  295 |  141 |
|                            154.54.39.98 -    0 |   61 |   61 |  141 |  141 |  143 |  141 |
|                            154.25.11.18 -    0 |   61 |   61 |  141 |  141 |  142 |  141 |
|                          149.11.160.154 -    0 |   61 |   61 |  141 |  144 |  234 |  141 |
|                             89.187.93.9 -    0 |   61 |   61 |  141 |  143 |  188 |  141 |
|                           85.13.221.178 -    0 |   61 |   61 |  141 |  141 |  142 |  141 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Spitfire


Structured Communication

How does it make you feel my little 20/2 line is out performing yours to Coreix

 

[Daryl247]

What's going on with international traffic? Cannot stream, east rand

 

[CrypticZA]

Issue started on Wednesday night i was playuing Overwatch and i want to say around 7:30/8pm ping shot up to the 180's and my IND was 50+. I spoke to a friend on Cool Ideas in Goodwood and he has the same ping/IND as me and Overwatch on 50 IND is not playable everything is lagging as it should be a fixed 20. When it is normally higher than 20 it suggests your connection is bad. Traces generally look fine, but maybe got to do with poor international speeds on single?

I have tested going to American servers and my IND is also 50 :/

 

[CrypticZA]

@PBCool any update on the Overwatch issue? Or should I just buy myself mobile data to play over the weekend?

 

[crawler]

Your ticket #COOL-20191203-347380

Please check my ticket

Migrated from Blitz to frogfoot last week

Wanted to upgrade to 200/200 from current 100/100 but infrastructure don't allow for it

According to pricing on your site frogfoot is now cheaper

When will amounts be adjusted accordingly?

All of sudden got upgraded to 200/200

Got new router today from cisp

But speeds still 100/10

Since going on frogfoot, my up has never been more than 10

Check out my Speedtest result! How fast is your internet? https://www.speedtest.net/my-result/a/5567083594

Updated ticket with lan screenshot as well

 

[CrypticZA]

@PBCool any update on the Overwatch issue? Or should I just buy myself mobile data to play over the weekend?

When i use a JHB VPN connection is still bad so problem must lie between CPT and JHB?

 

[DuckieZA]

@PBCool:

Is CISP using some kind of proxy? My router gives IP in 102.132.x.x range but the PCs on the network report a 165.73.x.x address. whoer.net also shows the 165.73.x.x address.

Not overly concerned, just want to understand what is going on ...

Thanks

 

[PBCool]

When i use a JHB VPN connection is still bad so problem must lie between CPT and JHB?

I don't think overwatch servers are hosted in JHB are they?

 

[PBCool]

@PBCool:

Is CISP using some kind of proxy? My router gives IP in 102.132.x.x range but the PCs on the network report a 165.73.x.x address. whoer.net also shows the 165.73.x.x address.

Not overly concerned, just want to understand what is going on ...

Thanks

We don't, which devices report those IPs? Androids usually natively proxy.

 

[PBCool]

All of sudden got upgraded to 200/200

Got new router today from cisp

But speeds still 100/10

Since going on frogfoot, my up has never been more than 10

Check out my Speedtest result! How fast is your internet? https://www.speedtest.net/my-result/a/5567083594

Updated ticket with lan screenshot as well

Cool will check it out.