Cool Ideas Fibre ISP – Feedback Thread 2

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ryan10

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PBCool said:
Thanks will you log it and give me the ref, quote those cable tests and I will escalate the issue with SADV.
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I have logged yesterday with Cool Ideas and SADV...
Ticket #: COOL-20190613-260609
SADV ticket (80861)
 
PBCool

PBCool

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SADV issue was resolved and has reappeared, they are investigating.
 
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Snoopster0303

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PBCool said:
SADV issue was resolved and has reappeared, they are investigating.
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So Durban. CISP on Vumatel has CRAZY packet loss. Could I at least have one good day of internet from you guys before moving to another ISP? (Neighbour next door also cancelled from you using a different ISP now, working perfectly on Vumatel next door). I have paid money for something that is horrid.
 
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grump_grouch

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Yet everything is fine according to their network status page -"There are no Network Issues Currently"

Using LTE at the moment.
 
PBCool

PBCool

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Snoopster0303 said:
So Durban. CISP on Vumatel has CRAZY packet loss. Could I at least have one good day of internet from you guys before moving to another ISP? (Neighbour next door also cancelled from you using a different ISP now, working perfectly on Vumatel next door). I have paid money for something that is horrid.
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Can you post an MTR?
 
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Snoopster0303

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PBCool said:
Can you post an MTR?
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Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             dlinkrouter -    0 |   99 |   99 |    0 |    0 |    4 |    0 |
|                            155.93.196.1 -    0 |   98 |   98 |    0 |    4 |  161 |    0 |
|            c3d-backbone.coolideas.co.za -    0 |   99 |   99 |    0 |    0 |   28 |    0 |
|                uu6-cust.coolideas.co.za -    0 |   99 |   99 |    0 |    0 |   31 |    0 |
|                uud-cust.coolideas.co.za -    0 |   99 |   99 |    0 |    1 |   40 |    1 |
|                                     c59 -    4 |   83 |   80 |   10 |   11 |   44 |   11 |
|                uze-cust.coolideas.co.za -    8 |   75 |   69 |  167 |  169 |  291 |  168 |
|                          195.66.238.234 -    8 |   75 |   69 |  168 |  173 |  234 |  170 |
|              ae1-br02-eqld5.as57976.net -    9 |   72 |   66 |  174 |  181 |  227 |  179 |
|         et-0-0-2-br02-eqpa4.as57976.net -    3 |   86 |   84 |  175 |  203 |  863 |  178 |
|              be2-pe01-eqpa4.as57976.net -    7 |   79 |   74 |  175 |  176 |  205 |  176 |
|                          185.60.114.159 -    7 |   79 |   74 |  175 |  176 |  182 |  177 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 
S

Snoopster0303

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Joined
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ZyborgRSA said:
But still have High pings international and packetloss by the looks of it. :/
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CISP provides the perfect balance between internet and real life. They frustrate the **** out of you so bad when you want to spend some time online that you go out and see the real world. Thanks CISP.
 
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