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Did I not say I will look into this 2hrs ago?
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Cool Ideas Fibre ISP – Feedback Thread 2
- Thread starter rpm
- Start date
- Status
- Joined
- Jan 11, 2016
- Messages
- 13,304
Not as yet, we need to extrapolate what the SDWAN is doing to resolve the performance issue then work backwards, this is obviously of interest to us
- Joined
- Jan 11, 2016
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- 13,304
Yes so naturally being HE hosted it's going to pref our HE transit in London. Native peering is always the first step, but this example is great thanks.
Hype
Well-Known Member
- Joined
- Jan 31, 2005
- Messages
- 178
@PBCool were there any changes on the routing to EU recently (Past 48 hours) If i missed the post my bad but did go looking if there were any.
Used to get 157-163ms to logon.lightshope.org now seeing this.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 117 | 117 | 0 | 0 | 1 | 0 |
| 155.93.236.1 - 0 | 116 | 116 | 1 | 3 | 92 | 1 |
| 154.0.4.230 - 0 | 116 | 116 | 1 | 7 | 52 | 1 |
| 154.0.4.225 - 0 | 116 | 116 | 0 | 0 | 6 | 0 |
| 154.0.4.209 - 0 | 116 | 116 | 0 | 0 | 5 | 0 |
| 154.0.1.34 - 0 | 116 | 116 | 16 | 16 | 27 | 16 |
| No response from host - 100 | 24 | 0 | 0 | 0 | 0 | 0 |
| be100-1298.ldn-5-a9.uk.eu - 0 | 116 | 116 | 220 | 220 | 234 | 220 |
| be103.gra-g2-nc5.fr.eu - 0 | 116 | 116 | 223 | 226 | 286 | 223 |
| No response from host - 100 | 24 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 24 | 0 | 0 | 0 | 0 | 0 |
| northdale.lightshope.org - 0 | 117 | 117 | 223 | 223 | 226 | 223 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
With IP's
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 11 | 11 | 0 | 0 | 9 | 9 |
| 155.93.236.1 - 0 | 11 | 11 | 1 | 2 | 8 | 8 |
| 154.0.4.230 - 0 | 11 | 11 | 1 | 5 | 23 | 23 |
| 154.0.4.225 - 0 | 11 | 11 | 0 | 0 | 1 | 0 |
| 154.0.4.210 - 0 | 11 | 11 | 0 | 0 | 1 | 0 |
| 154.0.1.34 - 0 | 11 | 11 | 16 | 16 | 23 | 23 |
| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |
| 192.99.146.132 - 0 | 11 | 11 | 220 | 220 | 224 | 220 |
| 213.251.128.64 - 0 | 11 | 11 | 223 | 224 | 228 | 226 |
| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |
| 193.70.47.186 - 0 | 11 | 11 | 223 | 223 | 223 | 223 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Used to get 157-163ms to logon.lightshope.org now seeing this.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 117 | 117 | 0 | 0 | 1 | 0 |
| 155.93.236.1 - 0 | 116 | 116 | 1 | 3 | 92 | 1 |
| 154.0.4.230 - 0 | 116 | 116 | 1 | 7 | 52 | 1 |
| 154.0.4.225 - 0 | 116 | 116 | 0 | 0 | 6 | 0 |
| 154.0.4.209 - 0 | 116 | 116 | 0 | 0 | 5 | 0 |
| 154.0.1.34 - 0 | 116 | 116 | 16 | 16 | 27 | 16 |
| No response from host - 100 | 24 | 0 | 0 | 0 | 0 | 0 |
| be100-1298.ldn-5-a9.uk.eu - 0 | 116 | 116 | 220 | 220 | 234 | 220 |
| be103.gra-g2-nc5.fr.eu - 0 | 116 | 116 | 223 | 226 | 286 | 223 |
| No response from host - 100 | 24 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 24 | 0 | 0 | 0 | 0 | 0 |
| northdale.lightshope.org - 0 | 117 | 117 | 223 | 223 | 226 | 223 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
With IP's
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 11 | 11 | 0 | 0 | 9 | 9 |
| 155.93.236.1 - 0 | 11 | 11 | 1 | 2 | 8 | 8 |
| 154.0.4.230 - 0 | 11 | 11 | 1 | 5 | 23 | 23 |
| 154.0.4.225 - 0 | 11 | 11 | 0 | 0 | 1 | 0 |
| 154.0.4.210 - 0 | 11 | 11 | 0 | 0 | 1 | 0 |
| 154.0.1.34 - 0 | 11 | 11 | 16 | 16 | 23 | 23 |
| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |
| 192.99.146.132 - 0 | 11 | 11 | 220 | 220 | 224 | 220 |
| 213.251.128.64 - 0 | 11 | 11 | 223 | 224 | 228 | 226 |
| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |
| 193.70.47.186 - 0 | 11 | 11 | 223 | 223 | 223 | 223 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
John Tempus
Executive Member
- Joined
- Aug 8, 2017
- Messages
- 6,121
Ok so what seems to be screwed this time around on CISP ?
222ms to local google router , usually returns a solid 10ms , which I assume is now suddenly routed internationally ?
On the flipside im getting the lowest ping Ive ever seen to my US EAST server. I see its not going through HE anymore, huge drop in hops and about 190ms now compared to previously 230-250ms.
When one thing improves another thing falls apart?
222ms to local google router , usually returns a solid 10ms , which I assume is now suddenly routed internationally ?
On the flipside im getting the lowest ping Ive ever seen to my US EAST server. I see its not going through HE anymore, huge drop in hops and about 190ms now compared to previously 230-250ms.
When one thing improves another thing falls apart?
- Joined
- Jan 11, 2016
- Messages
- 13,304
So that IP belongs to Vanilla, and the last hop is to the peering point. I have reached out to them to assist.Actually you said you'd look at it on Monday! Never heard back.
- Joined
- Jan 11, 2016
- Messages
- 13,304
Which Google router? If Google does maintenance to their local clusters they route to international during that period.Ok so what seems to be screwed this time around on CISP ?
222ms to local google router , usually returns a solid 10ms , which I assume is now suddenly routed internationally ?
On the flipside im getting the lowest ping Ive ever seen to my US EAST server. I see its not going through HE anymore, huge drop in hops and about 190ms now compared to previously 230-250ms.
When one thing improves another thing falls apart?
- Joined
- Jan 11, 2016
- Messages
- 13,304
This is being announced in NY, so will filter this out.
I'm using your DNS:
Code:
PING google.co.za (172.217.170.35) 56(84) bytes of data.
64 bytes from jnb02s03-in-f3.1e100.net (172.217.170.35): icmp_seq=1 ttl=56 time=216 ms
64 bytes from jnb02s03-in-f3.1e100.net (172.217.170.35): icmp_seq=2 ttl=56 time=216 ms
64 bytes from jnb02s03-in-f3.1e100.net (172.217.170.35): icmp_seq=3 ttl=56 time=216 ms
64 bytes from jnb02s03-in-f3.1e100.net (172.217.170.35): icmp_seq=4 ttl=56 time=216 ms
64 bytes from jnb02s03-in-f3.1e100.net (172.217.170.35): icmp_seq=5 ttl=56 time=222 ms
Code:
traceroute to google.co.za (172.217.170.35), 30 hops max, 60 byte packets
1 _gateway (192.168.1.1) 0.466 ms 0.490 ms 0.565 ms
2 154.0.0.246 (154.0.0.246) 2.139 ms 1.996 ms 2.020 ms
3 154.0.4.162 (154.0.4.162) 2.146 ms 2.179 ms 2.160 ms
4 core1-0-2-0.lga.net.google.com (198.32.160.130) 199.825 ms 199.831 ms 199.797 ms
5 108.170.248.66 (108.170.248.66) 220.804 ms 108.170.248.20 (108.170.248.20) 218.222 ms 108.170.248.116 (108.170.248.116) 218.005 ms
6 216.239.54.207 (216.239.54.207) 218.928 ms 209.85.254.129 (209.85.254.129) 217.977 ms 216.239.54.207 (216.239.54.207) 217.992 ms
7 172.253.65.167 (172.253.65.167) 217.062 ms 217.086 ms 172.253.65.175 (172.253.65.175) 220.532 ms
8 216.239.58.130 (216.239.58.130) 217.389 ms 216.239.57.206 (216.239.57.206) 219.800 ms 216.239.59.4 (216.239.59.4) 218.172 ms
9 172.253.67.186 (172.253.67.186) 219.024 ms 172.253.67.160 (172.253.67.160) 217.661 ms 216.239.40.48 (216.239.40.48) 222.200 ms
10 74.125.245.209 (74.125.245.209) 217.392 ms 74.125.245.193 (74.125.245.193) 216.671 ms 74.125.245.209 (74.125.245.209) 217.351 ms
11 74.125.245.193 (74.125.245.193) 216.585 ms 172.253.65.249 (172.253.65.249) 217.454 ms 74.125.245.209 (74.125.245.209) 221.493 ms
12 172.253.65.249 (172.253.65.249) 217.327 ms 217.275 ms jnb02s03-in-f3.1e100.net (172.217.170.35) 216.711 ms- Joined
- Jan 11, 2016
- Messages
- 13,304
Will have a look, in JHB it's still routing via the local pop.
- Joined
- Aug 23, 2017
- Messages
- 119
- Joined
- Aug 23, 2017
- Messages
- 119
I see your ref is 258556 - im still busy dealing with this. Will reply on the ticket now
Yeah the issue was fixed last night after I started phoning.
My only question is why why it took so long??? And why nobody responded to the ticket?
Was briefly back to normal, now serving from international again.
John Tempus
Executive Member
- Joined
- Aug 8, 2017
- Messages
- 6,121
@PBCool
google.co.za or google.com(used to just auto route to local) still returns over 200ms since yesterday.
edit: this just fixed itself right after I made this reply, back to 15ms as it should be.
That is a minor problem in the big picture.
Now the good part that I am really happy about as long as it can stay like this.
The routing to US EAST server is fantastic now that its not going through HE so whatever you did please dont undo it. previously via HE it would go over nearly twice as many hops with eventual 230ms average ping and now sitting with lovely 193ms. For remote work that 40ms reduction including no packetloss makes a huge difference.
So a big thanks if this is something you guys did and not something that fixed itself.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 11 | 11 | 0 | 0 | 0 | 0 |
| 155.93.231.1 - 0 | 11 | 11 | 2 | 7 | 38 | 2 |
| 155.93.240.34 - 0 | 11 | 11 | 2 | 3 | 5 | 4 |
| 155.93.240.25 - 0 | 11 | 11 | 1 | 1 | 1 | 1 |
| teljet.com - 0 | 11 | 11 | 190 | 190 | 191 | 191 |
| be21.albnypscr1.ip.firstlight.net - 0 | 11 | 11 | 193 | 193 | 194 | 194 |
| be1.albynypser2.ip.firstlight.net - 0 | 11 | 11 | 193 | 193 | 194 | 194 |
| xe-1-0-0.edge3.ny01.as40244.net - 0 | 11 | 11 | 193 | 195 | 199 | 194 |
| 192.168.1.5 - 0 | 11 | 11 | 193 | 194 | 198 | 194 |
| xe.sbc1.ny01.as40244.net - 0 | 11 | 11 | 198 | 205 | 213 | 204 |
| xe-1-0-1.core107.ny01.as40244.net - 0 | 11 | 11 | 197 | 203 | 214 | 199 |
| x.x.x.x - 0 | 11 | 11 | 193 | 193 | 194 | 194 |
|________________________________________________|______|______|______|______|______|______|
@PBCool
google.co.za or google.com(used to just auto route to local) still returns over 200ms since yesterday.
edit: this just fixed itself right after I made this reply, back to 15ms as it should be.
That is a minor problem in the big picture.
Now the good part that I am really happy about as long as it can stay like this.
previously via HE it would go over nearly twice as many hops with eventual 230ms average ping and now sitting with lovely 193ms. For remote work that 40ms reduction including no packetloss makes a huge difference.
So a big thanks if this is something you guys did and not something that fixed itself.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 11 | 11 | 0 | 0 | 0 | 0 |
| 155.93.231.1 - 0 | 11 | 11 | 2 | 7 | 38 | 2 |
| 155.93.240.34 - 0 | 11 | 11 | 2 | 3 | 5 | 4 |
| 155.93.240.25 - 0 | 11 | 11 | 1 | 1 | 1 | 1 |
| teljet.com - 0 | 11 | 11 | 190 | 190 | 191 | 191 |
| be21.albnypscr1.ip.firstlight.net - 0 | 11 | 11 | 193 | 193 | 194 | 194 |
| be1.albynypser2.ip.firstlight.net - 0 | 11 | 11 | 193 | 193 | 194 | 194 |
| xe-1-0-0.edge3.ny01.as40244.net - 0 | 11 | 11 | 193 | 195 | 199 | 194 |
| 192.168.1.5 - 0 | 11 | 11 | 193 | 194 | 198 | 194 |
| xe.sbc1.ny01.as40244.net - 0 | 11 | 11 | 198 | 205 | 213 | 204 |
| xe-1-0-1.core107.ny01.as40244.net - 0 | 11 | 11 | 197 | 203 | 214 | 199 |
| x.x.x.x - 0 | 11 | 11 | 193 | 193 | 194 | 194 |
|________________________________________________|______|______|______|______|______|______|
Check again in a few minutes. It's been going back and forth all day:
Code:
PING google.co.za (172.217.170.35) 56(84) bytes of data.
64 bytes from jnb02s03-in-f3.1e100.net (172.217.170.35): icmp_seq=1 ttl=56 time=216 ms
64 bytes from jnb02s03-in-f3.1e100.net (172.217.170.35): icmp_seq=2 ttl=56 time=216 ms
64 bytes from jnb02s03-in-f3.1e100.net (172.217.170.35): icmp_seq=3 ttl=56 time=216 ms
64 bytes from jnb02s03-in-f3.1e100.net (172.217.170.35): icmp_seq=4 ttl=56 time=216 ms
SeaSickMama
Expert Member
- Joined
- Dec 26, 2013
- Messages
- 2,248
my results for the above ping is always 4, must just be something acting up on your side etc
Which DNS servers are you using?
- Status