Cool Ideas Fibre ISP – Feedback Thread 2

Innervate316 · Jun 28, 2019

Should we even be surprised at this point?

Code:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                         router.asus.com -    0 |   38 |   38 |    0 |    0 |    1 |    1 |
|                   No response from host -  100 |   38 |    0 |    0 |    0 |    0 |    0 |
|                             154.0.5.185 -    0 |   37 |   37 |    3 |    3 |    6 |    4 |
|                             154.0.5.190 -    0 |   37 |   37 |    2 |    3 |   10 |    3 |
|                              154.0.5.65 -   55 |   37 |   17 |    4 |    6 |   12 |   12 |
|                              154.0.5.97 -   57 |   37 |   16 |    5 |   11 |   19 |    6 |
|                             154.0.1.246 -   49 |   37 |   19 |   15 |   16 |   25 |   19 |
|                              154.0.4.61 -   49 |   37 |   19 |   15 |   17 |   22 |   17 |
|                            155.93.196.1 -   41 |   37 |   22 |   15 |   21 |   80 |   17 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir  ( stanimir@cr.nivis.com )

SandMan · Jun 28, 2019

Something terribly wrong (in Cape Town) :

Code:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                          192.168.77.254 -    0 |   44 |   44 |    0 |    0 |    1 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                            192.168.10.5 -    0 |   44 |   44 |    2 |    4 |   14 |   14 |
|                            192.168.11.6 -    0 |   44 |   44 |    1 |    2 |    4 |    2 |
|                              154.0.1.34 -   54 |   15 |    7 |    0 |   23 |   28 |   28 |
|                              154.0.5.65 -   54 |   15 |    7 |    0 |   25 |   27 |   24 |
|                              154.0.5.97 -   54 |   15 |    7 |    0 |   26 |   29 |   29 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|

leppie · Jun 28, 2019

Everything is fubar.... bloody 10 finger virus...

alternate · Jun 28, 2019

Who tripped over a wire?

EdQubit · Jun 28, 2019

Also seeing packet loss on my side (Cape Town, Century City Connect).

Code:

$ mtr -r bbc.co.uk
Start: 2019-06-28T08:59:21+0200
HOST: desktop                     Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- OpenWrt.lan                0.0%    10    0.4   0.4   0.3   0.8   0.1
  2.|-- u6t-cust.coolideas.co.za   0.0%    10    1.1   1.5   1.0   1.9   0.3
  3.|-- uwx-cust.coolideas.co.za   0.0%    10    1.1   1.6   1.0   2.5   0.6
  4.|-- 196-10-140-103.ixp.capeto 40.0%    10    1.3  43.4   1.3  65.2  32.4
  5.|-- 151.101.192.81            70.0%    10   65.3  64.4  63.2  65.3   1.1

MDKza · Jun 28, 2019

Its totally broken... completely dead.

boyequal · Jun 28, 2019

International down for me too.

Vumatel Trenched Fontainebleau

KantSnyer · Jun 28, 2019

Aaaaand back up

Pho3nix · Jun 28, 2019

CoolChick said:
Hi @skinndeep
I have replied to your ticket

Could you please reply to mine.
(#COOL-20190626-266366)

SandMan · Jun 28, 2019

Fixed, thanks!

boyequal · Jun 28, 2019

Still very sluggish for me... Announcement:

https://coolzone.cisp.co.za/announcements.php?announcement=1549-cool-ideas-2

leppie · Jun 28, 2019

boyequal said:
Still very sluggish for me... Announcement:

https://coolzone.cisp.co.za/announcements.php?announcement=1549-cool-ideas-2

Same here, Skype wont make calls, says my ISP is weak.

semaphore · Jun 28, 2019

packet loss galore

Code:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   29 |   29 |    0 |    0 |    1 |    0 |
|                             154.0.0.125 -    0 |   29 |   29 |    5 |    6 |    8 |    6 |
|                             154.0.4.209 -    0 |   29 |   29 |    5 |    6 |    8 |    6 |
|                             154.0.4.254 -    0 |   28 |   28 |  165 |  166 |  170 |  166 |
|                              154.0.5.18 -   10 |   21 |   19 |  165 |  166 |  171 |  165 |
|                          195.66.226.234 -    4 |   25 |   24 |  166 |  173 |  248 |  167 |
|              ae1-br01-eqld5.as57976.net -    4 |   25 |   24 |  172 |  177 |  216 |  174 |
|         et-0-0-2-br02-eqam1.as57976.net -    4 |   25 |   24 |  181 |  186 |  286 |  181 |
|        et-0-0-67-pe01-eqam1.as57976.net -   10 |   21 |   19 |  172 |  178 |  224 |  173 |
|                          185.60.112.158 -    4 |   25 |   24 |  172 |  173 |  181 |  174 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

CoolChick · Jun 28, 2019

Pho3nix said:
Could you please reply to mine.
(#COOL-20190626-266366)

Hi There @Pho3nix
I see that your link down was logged 43 hours ago.
Please note that it generally takes vumatel 72 hours to resolve a ticket.

That being said, I will get feedback from the relevant highers up and update you accordingly

roan612 · Jun 28, 2019

@PBCool

It's been 3 weeks now and no one can help me at coolideas. All I need is PPPoE details that work. Please tell me what I should do next?

blunt · Jun 28, 2019

Playstore apps just sit on "Downloading" until it throws an error - doesnt even get the size of the download, switch off WiFi and it installs immediately.

Anyone else notice this?

Fcon_Vpro · Jun 28, 2019

I see SADV are having issues as well so perhaps there is something bigger at play today.

PBCool · Jun 28, 2019

Carrier issue to London this morning, we have also moved the SACS stuff so that it helps with traffic destined for London/Europe not to route via SACS.

PBCool · Jun 28, 2019

roan612 said:
@PBCool

It's been 3 weeks now and no one can help me at coolideas. All I need is PPPoE details that work. Please tell me what I should do next?

Dropped you a PM

Fjorko · Jun 28, 2019

PBCool said:
Carrier issue to London this morning, we have also moved the SACS stuff so that it helps with traffic destined for London/Europe not to route via SACS.

When you guys moving off of this unstable carrier?

Cool Ideas Fibre ISP – Feedback Thread 2

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