Cool Ideas Fibre ISP – Feedback Thread 2

Innervate316

Member
Joined
Nov 13, 2017
Messages
10
Should we even be surprised at this point? :unsure:



Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                         router.asus.com -    0 |   38 |   38 |    0 |    0 |    1 |    1 |
|                   No response from host -  100 |   38 |    0 |    0 |    0 |    0 |    0 |
|                             154.0.5.185 -    0 |   37 |   37 |    3 |    3 |    6 |    4 |
|                             154.0.5.190 -    0 |   37 |   37 |    2 |    3 |   10 |    3 |
|                              154.0.5.65 -   55 |   37 |   17 |    4 |    6 |   12 |   12 |
|                              154.0.5.97 -   57 |   37 |   16 |    5 |   11 |   19 |    6 |
|                             154.0.1.246 -   49 |   37 |   19 |   15 |   16 |   25 |   19 |
|                              154.0.4.61 -   49 |   37 |   19 |   15 |   17 |   22 |   17 |
|                            155.93.196.1 -   41 |   37 |   22 |   15 |   21 |   80 |   17 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir  ( stanimir@cr.nivis.com )
 

SandMan

Well-Known Member
Joined
Jul 31, 2003
Messages
150
Something terribly wrong (in Cape Town) :


Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                          192.168.77.254 -    0 |   44 |   44 |    0 |    0 |    1 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                            192.168.10.5 -    0 |   44 |   44 |    2 |    4 |   14 |   14 |
|                            192.168.11.6 -    0 |   44 |   44 |    1 |    2 |    4 |    2 |
|                              154.0.1.34 -   54 |   15 |    7 |    0 |   23 |   28 |   28 |
|                              154.0.5.65 -   54 |   15 |    7 |    0 |   25 |   27 |   24 |
|                              154.0.5.97 -   54 |   15 |    7 |    0 |   26 |   29 |   29 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    9 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
 

thefreeman

Member
Joined
Dec 30, 2006
Messages
13
Also seeing packet loss on my side (Cape Town, Century City Connect).

Code:
$ mtr -r bbc.co.uk
Start: 2019-06-28T08:59:21+0200
HOST: desktop                     Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- OpenWrt.lan                0.0%    10    0.4   0.4   0.3   0.8   0.1
  2.|-- u6t-cust.coolideas.co.za   0.0%    10    1.1   1.5   1.0   1.9   0.3
  3.|-- uwx-cust.coolideas.co.za   0.0%    10    1.1   1.6   1.0   2.5   0.6
  4.|-- 196-10-140-103.ixp.capeto 40.0%    10    1.3  43.4   1.3  65.2  32.4
  5.|-- 151.101.192.81            70.0%    10   65.3  64.4  63.2  65.3   1.1
 

semaphore

Honorary Master
Joined
Nov 13, 2007
Messages
10,684
packet loss galore

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   29 |   29 |    0 |    0 |    1 |    0 |
|                             154.0.0.125 -    0 |   29 |   29 |    5 |    6 |    8 |    6 |
|                             154.0.4.209 -    0 |   29 |   29 |    5 |    6 |    8 |    6 |
|                             154.0.4.254 -    0 |   28 |   28 |  165 |  166 |  170 |  166 |
|                              154.0.5.18 -   10 |   21 |   19 |  165 |  166 |  171 |  165 |
|                          195.66.226.234 -    4 |   25 |   24 |  166 |  173 |  248 |  167 |
|              ae1-br01-eqld5.as57976.net -    4 |   25 |   24 |  172 |  177 |  216 |  174 |
|         et-0-0-2-br02-eqam1.as57976.net -    4 |   25 |   24 |  181 |  186 |  286 |  181 |
|        et-0-0-67-pe01-eqam1.as57976.net -   10 |   21 |   19 |  172 |  178 |  224 |  173 |
|                          185.60.112.158 -    4 |   25 |   24 |  172 |  173 |  181 |  174 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 

CoolChick

Cool Ideas Rep
Company Rep
Joined
Aug 23, 2017
Messages
30
Could you please reply to mine.
(#COOL-20190626-266366)
Hi There @Pho3nix
I see that your link down was logged 43 hours ago.
Please note that it generally takes vumatel 72 hours to resolve a ticket.

That being said, I will get feedback from the relevant highers up and update you accordingly
 

roan612

New Member
Joined
Jun 19, 2019
Messages
7
@PBCool

It's been 3 weeks now and no one can help me at coolideas. All I need is PPPoE details that work. Please tell me what I should do next?
 

blunt

Expert Member
Joined
May 1, 2006
Messages
2,391
Playstore apps just sit on "Downloading" until it throws an error - doesnt even get the size of the download, switch off WiFi and it installs immediately.

Anyone else notice this?
 

Fcon_Vpro

Senior Member
Joined
Oct 9, 2007
Messages
974
I see SADV are having issues as well so perhaps there is something bigger at play today.
 

PBCool

Cool Ideas
Company Rep
Joined
Jan 11, 2016
Messages
6,536
Carrier issue to London this morning, we have also moved the SACS stuff so that it helps with traffic destined for London/Europe not to route via SACS.
 

Fjorko

Expert Member
Joined
Jan 17, 2007
Messages
1,277
Carrier issue to London this morning, we have also moved the SACS stuff so that it helps with traffic destined for London/Europe not to route via SACS.
When you guys moving off of this unstable carrier?
 
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