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Fjorko
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Your phone must be REALLY loud when it rings . . . .
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Cool Ideas Fibre ISP – Feedback Thread 2
- Thread starter rpm
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- Jan 11, 2016
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- 13,304
650ms to where? Do you have an MTR for me?
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I am confused according to your trace that's not on our network? Or am I missing something.
Must be his ping toneYour phone must be REALLY loud when it rings . . . .
Does anyone know how it works if you move to a new place but the previous tenant didn't cancel their service? I applied to move my 200/200 service to the new premises, but the CPE still stuck on his 20/20 service, which is not ideal, seeing as I'm paying for 200.
Is there a way I can force his service to stop and mine to start?
Is there a way I can force his service to stop and mine to start?
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- Jan 11, 2016
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Yeap as of today.
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It's very difficult, who is the 20/20 with?
roughiain
Senior Member
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- Mar 1, 2010
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- 904
Lets hope it is better than last time
roughiain
Senior Member
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- Mar 1, 2010
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- 904
Have dropped Connect@ an email
adam_g
Senior Member
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- Aug 18, 2011
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- 906
They have become muuuuuch more stable since last year but their service is still non existent.
Looks like Mweb. Is there nothing I can do? It would be sad to pay for 200Mbps and only get 20Mbps because of something outside of my control.
DeatheCore
Senior Member
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- Dec 4, 2006
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- 847
@PBCool having some issues with being reconnected since I was mistakenly disconnected. Have dropped you a PM.I am trying but it's doubtful
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Yeap I am on it.
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It's complicated, as you can imagine Mweb doesn't want to release the line until they are paid up. Please PM me the details.
PBCool - I am really trying to join you and have been for the past 2 months...this is not going anywhere, and migrating to you seems impossible?
This morning I am told my line is in the holding pool (finally, after a 1 month wait) and that the request has been placed with OpenService to assign the line to CISP...and 4 hours later I am informed that this is not the case?
I have tried everything from my side, but seems CISP cannot takeon new customers? Should I have rather stayed with my old ISP, where I never had these issues when joining them...
This morning I am told my line is in the holding pool (finally, after a 1 month wait) and that the request has been placed with OpenService to assign the line to CISP...and 4 hours later I am informed that this is not the case?
I have tried everything from my side, but seems CISP cannot takeon new customers? Should I have rather stayed with my old ISP, where I never had these issues when joining them...
O wait...Finally - I have a PPOE account after calling your call center...will try it out in a few hours
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- Jan 11, 2016
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Openserve can be tricky with their portal going offline quite often, we will release lines and other ISPs wont be able to claim them, then it's a manual thing with OS. So their processes aren't exactly slick. But feel free to escalate with me if you need to.
So my downgrade kicked in today. 200/200 -> 100/100.
Since my line could only manage about 12-15MB/sec on NNTP with a ton of connections, I figured at 100mbps it would be full line speed. Fired up an NNTP download and was seeing anywhere between 7-11MB/sec, mostly around 9-10MB/sec. I was ready to start complaining at someone, when something made me change to the Usenet provider's US servers. Instant. Line. Speed. Switch back to EU - unreliable garbage.
Can only conclude your current EU carrier is a mess of epic proportions. Now I'm wondering if I hadn't downgraded and had tried US-based downloads, if I could've maxed out my line even at 200mbps.
@PBCool - are upgrades also restricted to being actioned on the 1st of each month like downgrades?
Since my line could only manage about 12-15MB/sec on NNTP with a ton of connections, I figured at 100mbps it would be full line speed. Fired up an NNTP download and was seeing anywhere between 7-11MB/sec, mostly around 9-10MB/sec. I was ready to start complaining at someone, when something made me change to the Usenet provider's US servers. Instant. Line. Speed. Switch back to EU - unreliable garbage.
Can only conclude your current EU carrier is a mess of epic proportions. Now I'm wondering if I hadn't downgraded and had tried US-based downloads, if I could've maxed out my line even at 200mbps.
@PBCool - are upgrades also restricted to being actioned on the 1st of each month like downgrades?
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