Cool Ideas Fibre ISP – Feedback Thread 3

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Jordan_Za

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Someone killed Vuma in Kloof DBN. And it came back. Find who’s pulling cables in Terraco please

lol. It died again.
And it’s back.
 
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GlassMirror

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Think international is dead, can't even do a simple speedtest to coreix.net and traces look crap to it.

EDIT: it's back up again, but barely

speed.PNG

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Trace:
trace.PNG
 

GlassMirror

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Latency to your gateway is super high for a LAN, so check on that first.
Just spotted that obvious error, this is what being awake for 14 hours does to you. Might need to sort out some issues with my switch
the issue is your connection to your router, test over LAN and post results
Thanks man I spotted that now, tested on my laptop and not the PC must see what happens when I sort my switch out
 

lightpixel

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Jun 15, 2019
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Why is the business support number not on your web site?

You call support and they give you another number.
 

CrypticZA

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Why is the business support number not on your web site?

You call support and they give you another number.
People who think Corona beer gives you the Corona virus would spam call that number and they won't be able to attend to their customers who are paying far higher prices than normal customers.... Just a thought from my side

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PBCool

Cool Ideas
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Why is the business support number not on your web site?

You call support and they give you another number.
Business number is issued to Business Customers directly, as you can imagine making it publically every consumer would phone it. We are looking at customer verification methods on the IVR.
 
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