Cool Ideas Fibre ISP – Feedback Thread 3

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Jordan_Za

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Someone killed Vuma in Kloof DBN. And it came back. Find who’s pulling cables in Terraco please

lol. It died again.
And it’s back.
 
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GlassMirror

GlassMirror

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Think international is dead, can't even do a simple speedtest to coreix.net and traces look crap to it.

EDIT: it's back up again, but barely

speed.PNG

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Trace:
trace.PNG
 
GlassMirror

GlassMirror

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PBCool said:
Latency to your gateway is super high for a LAN, so check on that first.
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Just spotted that obvious error, this is what being awake for 14 hours does to you. Might need to sort out some issues with my switch
waylander said:
the issue is your connection to your router, test over LAN and post results
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Thanks man I spotted that now, tested on my laptop and not the PC must see what happens when I sort my switch out
 
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lightpixel

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Why is the business support number not on your web site?

You call support and they give you another number.
 
CrypticZA

CrypticZA

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lightpixel said:
Why is the business support number not on your web site?

You call support and they give you another number.
Click to expand...
People who think Corona beer gives you the Corona virus would spam call that number and they won't be able to attend to their customers who are paying far higher prices than normal customers.... Just a thought from my side

1583389802234.png
 
PBCool

PBCool

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lightpixel said:
Why is the business support number not on your web site?

You call support and they give you another number.
Click to expand...
Business number is issued to Business Customers directly, as you can imagine making it publically every consumer would phone it. We are looking at customer verification methods on the IVR.
 
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