Cool Ideas Fibre ISP – Feedback Thread 3

[DJZassie]

We are still in discussion but it seems to be super complicated to apply, if it was a blanket change at network level we would be happy to do so, but to do so on a case by case process is a nightmare. We received the notice this am.

EDIT: It looks like the blanket thing is an option so we probably will, managing the 100Mbps customers with 100Mbps routers going to 200Mbps is going to be a bit of a challenge.

I volunteer as a guinea pig to test this out
or you could just sponsor me the price difference of 100mb and 200mb permanently xD

 

[enstuff]

Also lost connectivity in Stellenbosch on Frogfoot

 

[-Misfit-]

Back online

 

[enstuff]

Also bank online.

 

[Herr der Verboten]

Also bank online.

I normally bank online

 

[Gambit]

These are the kind of details we need to work through next week.

Would be awesome if they can increase the upload speeds on the existing 1Gbps lines. Always found it weird that I had to decrease my upload speed when I upgraded from 200Mbps

 

[DeatheCore]

Internet just dropped again for a min or two at 20:13 @PBCool Vumatel trenched, Panorama CPT

You asked for my IP last time, assume you added it to monitoring?

 

[Gambit]

Internet just dropped again for a min or two at 20:13 @PBCool Vumatel trenched, Panorama CPT

You asked for my IP last time, assume you added it to monitoring?

View attachment 804193

Also experienced the momentary drop in Durbanville on Vumatel

 

[DeatheCore]

Also experienced the momentary drop in Durbanville on Vumatel

Just had another drop (21:05), did you as well?

 

[Gambit]

Just had another drop (21:05), did you as well?
View attachment 804229

Yes

 

[PBCool]

Just had another drop (21:05), did you as well?
View attachment 804229

Yeah saw the dips busy looking into it with Vumatel.

 

[PBCool]

Yes

Please also PM me your IP?

 

[Armizael]

@PBCool https://mybroadband.co.za/forum/threads/atomic-access-feedback.984069/post-25124027
Does that count for us on Frogfoot as well, similar to Vumatel?

 

[stefan9]

@PBCool https://mybroadband.co.za/forum/threads/atomic-access-feedback.984069/post-25124027
Does that count for us on Frogfoot as well, similar to Vumatel?

Same question. Getting a bump to 200mbps would be very nice.

 

[PBCool]

@PBCool https://mybroadband.co.za/forum/threads/atomic-access-feedback.984069/post-25124027
Does that count for us on Frogfoot as well, similar to Vumatel?

Frogfoot are planning something I believe.

 

[DeatheCore]

Another disconnect @ 13:08 I wonder what could be causing this

 

[Gambit]

Just had another drop (21:05), did you as well?
View attachment 804229

Just experienced another momentary drop. Did you experience it as well?

 

[PBCool]

Just experienced another momentary drop. Did you experience it as well?

Yeah same loss profile on both of your lines. Total loss for a minute or two.

 

[CrypticZA]

Decision made? or are social media team about to get an email?

 

[PBCool]

View attachment 804383

Decision made? or are social media team about to get an email?

Yeah we will attempt to