Cool Ideas Fibre ISP – Feedback Thread 3

DiscoveryJ

New Member
Joined
Mar 27, 2020
Messages
2
@PBCool any idea if there are issues on openserve network in PTA East area. Was fine until 12:30 today now dead.
# Cool-20200327-403434
1585312749700.png
 
Last edited:

CrypticZA

Senior Member
Joined
Sep 21, 2019
Messages
813
Day 1 of lockdown and this is how things look :| brace yourselves in for one hell of a ride
 

DeatheCore

Senior Member
Joined
Dec 4, 2006
Messages
641
This trace looks completely wrong. The second hop is still inside Vumatel's network and the next hop is MyBroadband ?

That didn't even make it into our network.
That usually happens in PingPlotter when one starts a trace while the final destination hop is unreachable, so it only lists up to the last reachable hop and final destination shows 100%PL

If the trace was initiated before whatever caused the loss of connection after that hop it would show the intermediary hops along with a PL%

even mybb struggling to load for me on vuma trenched cpt don't think the internet is going to survive all this traffic and free upgrades

mybb
View attachment 807695
In this trace above it looks like traffic was dying after 102.132.248.1 - so yeah seems like the traffic didn't even make it to your network as you said.
 

TheRoDent

Cool Ideas Rep
Joined
Aug 6, 2003
Messages
4,611
Did you see my speedtest screenshot?
Sorry yes, I didn't notice the speedtest result. Are you in Bedfordview ?

We have "Problems on the TT Connect network, affecting clients in the Bedfordview area. This is causing limited or no connectivity."

Also what is your turn around time on replying to clients on the support ticket side on cisp.co.za?
At this point, as you can imagine -- quite high.
 

djsadie

Active Member
Joined
Dec 14, 2014
Messages
61
I believe Vumatel is having some issues on the aerial network, will report back.
@PBCool - any update from Vumatel and issues on the aerial network? Connection keeps dropping/resetting (now at 15min uptime again ... has 2 hours before that). Really annoying and non-productive.

Thanks.
 

staunchy20

Well-Known Member
Joined
Jan 7, 2011
Messages
342
Octotel in cape gate stuffed.

mtr -c 100 -u -P 53 8.8.8.8 -w
Start: 2020-03-27T16:13:27+0200
HOST: 8c859015834c.ant.amazon.com Loss% Snt Last Avg Best Wrst StDev
1.|-- 192.168.0.1 0.0% 100 4.2 6.1 2.0 85.0 14.8
2.|-- u6q-cust.coolideas.co.za 19.0% 100 13.3 13.4 11.9 22.7 1.6
3.|-- 100.98.0.1 20.0% 100 13.6 13.7 11.9 39.9 3.4
4.|-- 100.99.0.34 21.0% 100 30.7 28.1 12.6 39.6 4.7
5.|-- 100.99.0.83 18.0% 100 31.1 31.0 28.3 82.0 6.1
6.|-- u139-cust.coolideas.co.za 22.0% 100 31.5 30.3 28.2 39.4 1.9
7.|-- google.jinx.net.za 21.0% 100 31.2 31.2 28.2 79.7 6.2
8.|-- 74.125.245.193 24.0% 100 33.3 31.6 28.2 56.9 4.5
9.|-- 172.253.66.3 26.0% 100 31.4 32.0 29.1 85.0 6.7
10.|-- ??? 100.0 100 0.0 0.0 0.0 0.0 0.0
11.|-- ??? 100.0 100 0.0 0.0 0.0 0.0 0.0
12.|-- ??? 100.0 100 0.0 0.0 0.0 0.0 0.0
13.|-- dns.google 99.0% 100 29.9 29.9 29.9 29.9 0.0
 

TheRoDent

Cool Ideas Rep
Joined
Aug 6, 2003
Messages
4,611
We will not be offering increased speeds on MFN as they want to charge us for the increase in NNI speeds. It's nice when you're your own ISP and FNO.
 

PBCool

Cool Ideas
Joined
Jan 11, 2016
Messages
8,028
@PBCool - any update from Vumatel and issues on the aerial network? Connection keeps dropping/resetting (now at 15min uptime again ... has 2 hours before that). Really annoying and non-productive.

Thanks.
They want details so please PM me your account details.
 

zolly

Expert Member
Joined
Sep 1, 2005
Messages
3,036
We will not be offering increased speeds on MFN as they want to charge us for the increase in NNI speeds. It's nice when you're your own ISP and FNO.
Keep us all on the speeds we currently have please. Had a chat with someone who was at an ISP meeting today and he was talking about how certain key pieces of internet infrastructure are already struggling under the spike in demand. Also cut video streaming services down in resolution if that's something you have to do to keep things stable.
 

under_sky

Expert Member
Joined
Dec 26, 2013
Messages
1,531
We will not be offering increased speeds on MFN as they want to charge us for the increase in NNI speeds. It's nice when you're your own ISP and FNO.
Yeah this sucks but i have applied anyway to have my line speed increased to 200Mbps what is the turn around time on this ?
 
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