Cool Ideas Fibre ISP – Feedback Thread 3

[eitaniel7]

greetings..

i was dl-ing a game on steam and saw my rate going to 10.1 MB/s.. (i'm on 50/50).. seems things have kicked off already.. thank you!

 

[grantduke]

@TheRoDent

Would this be classified as local congestion on fibre network? (Fibre: Openserve/Telkom) Seems rather high and with no internal load. Download Speeds are not too great too.


Thanks
Grant

 

[CrypticZA]

I am pretty confident if our experience on 50/5 is good we probably going to upgrade been wanting to try it out for a while now. First need to test some things and see if the Chromecast works better etc before we do it though

 

[leppie]

Also it looks like Octotel and the Cape Gate upgrade has been defered till the 3rd of April

And what is their excuse now? Also the pinned announcement has not been updated yet.

 

[image132]

Erf. Octotel are so utterly useless. I have little to no faith that anything will be done by 3 April.

Yeah you will very quickly lose faith in Octotel. I lost it when we started our fight about PL in the southern suburbs and they refused to acknowledge it.

 

[TheRoDent]

@TheRoDent

Would this be classified as local congestion on fibre network? (Fibre: Openserve/Telkom) Seems rather high and with no internal load. Download Speeds are not too great too.
View attachment 809867

Thanks
Grant

Those are extraordinarily high ping times to 192.168.11.6 which is our handover from OpenServe. Which area are you located in ?

 

[PBCool]

@TheRoDent

Would this be classified as local congestion on fibre network? (Fibre: Openserve/Telkom) Seems rather high and with no internal load. Download Speeds are not too great too.
View attachment 809867

Thanks
Grant

This a cabled PC? And where are you located? That latency is terrible.

 

[PBCool]

And what is their excuse now? Also the pinned announcement has not been updated yet.

This one?

Cool Ideas - Emergency Maintenance 2 - Cool Ideas

 

[grantduke]

Those are extraordinarily high ping times to 192.168.11.6 which is our handover from OpenServe. Which area are you located in ?

George, Western Cape

This a cabled PC? And where are you located? That latency is terrible.

This is traceroute from connected Mikrotik that is my gateway device.

Also, speeds have just tanked quite badly: https://speedtest.mybroadband.co.za/result/12468247

Have an open support case as well: #COOL-20200331-405477

 

[TheRoDent]

George, Western Cape


This is traceroute from connected Mikrotik that is my gateway device.

Also, speeds have just tanked quite badly: https://speedtest.mybroadband.co.za/result/12468247

Have an open support case as well: #COOL-20200331-405477

Fromt the latency seems like they are crossing the entire country to get it to our handoff in Cape Town. I recall there was something similar a few days ago. Will ask @PBCool

 

[leppie]

This one?

Cool Ideas - Emergency Maintenance 2 - Cool Ideas

No, that is for Vumatel, and it says resolved...

I mean this one https://coolzone.cisp.co.za/announcements.php?announcement=3487-cape-gate-7 and what is their reason for delaying it again?

 

[ThatGuy_ZA]

@TheRoDent

Would this be classified as local congestion on fibre network? (Fibre: Openserve/Telkom) Seems rather high and with no internal load. Download Speeds are not too great too.
View attachment 809867

Thanks
Grant

I know this is off topic but I've never realised that Openserve use the 192.168.*.* IP range for their infrastructure. Weird.

 

[PBCool]

I know this is off topic but I've never realised that Openserve use the 192.168.*.* IP range for their infrastructure. Weird.

They don't that's just a point to point IP set.

 

[leppie]

From Octotel Twitter

We regret to inform you that the Cape Gate upgrade project due for completion today has been delayed by further complications. Our Metro provider has communicated a new delivery date for Friday 3 April. We would like to assure that this is being treated with the utmost priority.

So given they 'need' 2 days to turn off their shaping, we looking at Sunday only...

 

[grantduke]

Fromt the latency seems like they are crossing the entire country to get it to our handoff in Cape Town. I recall there was something similar a few days ago. Will ask @PBCool

Any update on this? Feels like "exchange" congestion to me.

 

[Resilience]

Also from George, Speed completely tanked by -17Mbps from around 4PM today.


Any updates?

 

[leppie]

And now my Fibre is dead... 2 red leds (alarm/pon) on cpe. Octotel cape gate

 

[TheRoDent]

Also from George, Speed completely tanked by -17Mbps from around 4PM today.


Any updates?

Nothing yet. Looks like a George CPT backhaul issue, but not confirmed.

 

[leppie]

@TheRoDent can you enable vsdl access for me, or do you only do Fibre?

 

[PBCool]

@TheRoDent can you enable vsdl access for me, or do you only do Fibre?

Only fibre unfortunately.