Cool Ideas Fibre ISP – Feedback Thread 3

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AfricanTech

AfricanTech

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MEIOT said:
Yeah - because business' reneging always strengthens client relationships and their confidence in you. Great strategy. Do it. If not just for the laughs. Send out that email saying it was an April Fools joke -you know you want to. :)
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not sure if srs.....
 
AfricanTech

AfricanTech

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Jordan_Za said:
LOL. People are idjits. I would rather have a working connection that i pay for than double up on ZERO because the FNO breaks it....
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MyBB has more than it's fair share.

You'd think that people here would help the 'relatively ignorant' normies that surround them and tell them to 'calm the f.ck down, stop ranting about sh.t' - nooooo, they come here and extend the 'whatsapp group/twitterverse/facebook' mentality to rant about kuk that you can do nothing about.

Eish.
 
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grantduke

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cavedog said:
Just to confirm you have ruled out your side completely by connecting directly to the ont and dialing the pppoe session from a pc or laptop.
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I have not connected my laptop directly and PPPoE out yet, but I do have a Mikrotik as my gateway. And did a traceroute this morning from the it to 1.1.1.1

Cool Ideas Fibre ISP – Feedback Thread 3

We got comms last night that Vumatel are only upgrading the 10Mbps packages first (today), then if all goes well the rest tomorrow. OK
mybroadband.co.za
 
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Armizael

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stefan9 said:
Have the frogfoot upgrades started or also staggered like Vuma?
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Lots of people in my area have been reporting upgraded speeds for 2 days - going to bypass my router, connect directly to the CPE and get DHCP, instead of establishing a PPPoE session to see if that works.
 
PBCool

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Armizael said:
Lots of people in my area have been reporting upgraded speeds for 2 days - going to bypass my router, connect directly to the CPE and get DHCP, instead of establishing a PPPoE session to see if that works.
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You shouldnt get an IP via DHCP, pm me your account details?
 
PBCool

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Armizael said:
Yeah, I see it doesn't work anymore, could have sworn it did before - swapped back to PPPoE for now.
Will PM shortly.
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It did when we were diagnosing speed issues, but it's a temporary thing. I have fixed your queue, test again?
 
AfricanTech

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In order to activate the upgrade do you need to logout of the PPoE and login again?


Frogfoot 100/100
Pinelands, Cape Town
 
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Wide

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@PBCool - Will cool ideas be upgrading SADV lines for the lockdown?
SADV says its ISP specific/dependant.
 
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engelbma

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my service was activated on 30 March and I am really disappointed with Cool Ideas, paying for 50/50 but best I got so far is 18 down and 23 up ....not happy at all ......logged a ticket online but no feedback so far....
 
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grantduke

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@PBCool I just got this from my sister here in George as well. ADSL with Afrihost as you mentioned earlier. Something odd with backhaul from George to CPT.

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PBCool

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engelbma said:
my service was activated on 30 March and I am really disappointed with Cool Ideas, paying for 50/50 but best I got so far is 18 down and 23 up ....not happy at all ......logged a ticket online but no feedback so far....
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What is your ticket ref so I can investigate? And that's a cabled device you are testing with?
 
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