Cool Ideas Fibre ISP – Feedback Thread 3

[PBCool]

#COOL-20200328-403989

Sorted?

 

[r00igev@@r]

Thanks for quoting the private info.

More important is whether there is a stash of bogroll at that address!!!!

 

[John Tempus]

I am seeing the opposite, probably the best speedtest results to London that I have ever had on speedtest.net

 

[PBCool]

I am seeing the opposite, probably the best speedtest results to London that I have ever had on speedtest.net

Some of the FNOs have done upgrades in light of the double up, including Vumatel so might be some of what you are seeing.

 

[AfricanTech]

For your friend, would it have helped?

Business packages have different SLA levels

And, *everybody* is working from home - do you think *everybody* should get a business package now?

If it's that critical that a couple of hours downtime is unacceptable , then YES. I don't think that any of the ISPs have an SLA on home packages - it's all 'best effort' as far as I am aware

 

[jannier]

And my local connectivity on a 100/25 line:

View attachment 811469

I think Afrihost speedtest server has a issue. Single thread test.

Afrihost


CISP

 

[r00igev@@r]

If it's that critical that a couple of hours downtime is unacceptable , then YES. I don't think that any of the ISPs have an SLA on home packages - it's all 'best effort' as far as I am aware

My opinion is that two home packages are statistically better than a business package for reliability. However, most home packages in the T&Cs assume low concurrency.
Openserve is awesome as you can use multiple packages from different ISPs. Having two ISPs on Vuma is a pain. You need two fibre's into your house and they don't use PPPoE (which is a bummer and one of the reasons I'm not using them at my own house!)

 

[r00igev@@r]

I think Afrihost speedtest server has a issue. Single thread test.

Afrihost


CISP

Could be peering congestion and not the server itself. Many ISPs will be reversing the WACS bandaid.

 

[leppie]

Seems Octotel has messed up your speed profile.

Wait, did they maybe cap all 100mbit users down to 25mbit?

Other Octotel users near Capegate with > 25mbit lines. Please report your local speeds.

 

[jannier]

mmmm international suddenly tanked....
Is it because VUMA is messing around with speed profiles?

This was to coreix single thread earlier


Now:


and Multi now:


EDIT: this was coreix multi last month,

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                            192.168.88.1 -    0 |  571 |  571 |    0 |    0 |    2 |    0 |
|               ulj5-cust.coolideas.co.za -    1 |  567 |  566 |    2 |    3 |   28 |    2 |
|               n9b6-cust.coolideas.co.za -    1 |  568 |  567 |    2 |    3 |   47 |    2 |
|               n9dd-cust.coolideas.co.za -    0 |  571 |  571 |    0 |    0 |    3 |    1 |
|                              100.98.0.2 -    0 |  571 |  571 |    0 |    0 |    5 |    1 |
|                usi-cust.coolideas.co.za -    1 |  567 |  566 |  140 |  140 |  264 |  140 |
|               u102-cust.coolideas.co.za -    1 |  567 |  566 |  140 |  140 |  194 |  140 |
|ge-0-1-0-68.peering1.the.lon1.coreix.net -    0 |  571 |  571 |  140 |  141 |  150 |  141 |
|        xe-5-1.edge4.enf.lon5.coreix.net -    1 |  567 |  566 |  141 |  146 |  956 |  143 |
|        85.13.221.178.reverse.coreix.net -    1 |  567 |  566 |  141 |  141 |  149 |  141 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

 

[PBCool]

Wait, did they maybe cap all 100mbit users down to 25mbit?

Other Octotel users near Capegate with > 25mbit lines. Please report your local speeds.

This is what I am starting to suspect as well.

 

[Gambit]

mmmm international suddenly tanked....
Is it because VUMA is messing around with speed profiles?

This was to coreix single thread earlier


Now:


and Multi now:


EDIT: this was coreix multi last month,

Maybe an issue on your side? I just did this speedtest in Durbanville on Vuma.

 

[LLoydizle]

Sorted?

Sorted! Had to reset all settings on router and it seemed to work! Thanks for the help!

 

[ginggs]

Having two ISPs on Vuma is a pain. You need two fibre's into your house and they don't use PPPoE (which is a bummer and one of the reasons I'm not using them at my own house!)

Why is not using PPPoE a bad thing?

 

[Sinbad]

Why is not using PPPoE a bad thing?

Because you can't change ISP yourself. You need your network provider/ISP to do it. And on Vuma, that costs a grand each time.

Aside from that, direct ethernet is fkn awesome as there's no encapsulation overhead.

 

[Loppas]

mmmm international suddenly tanked....
Is it because VUMA is messing around with speed profiles?

Looking fine here on openserve in cpt

 

[leppie]

This is what I am starting to suspect as well.

It is quite the coincidence then that it happened right at the time of my fibre break (red line). But 26977 is higher than any oyher speeds after.

 

[ginggs]

Because you can't change ISP yourself. You need your network provider/ISP to do it. And on Vuma, that costs a grand each time.

@r00igev@@r was talking about a situation where you have two fibres. I was wondering why not having PPPoE made a difference there.

Aside from that, direct ethernet is fkn awesome as there's no encapsulation overhead.

Agreed.

 

[GlassMirror]

If you are not old enough, there used to be books where this information was available for a small fee. They even had your phone number!

They also had your initials and surname in that book!

@leppie
View attachment 811477

I hope for your sake and my friends sake, that they actually do upgrade it today.

Well lets hope it's not delayed again

 

[leppie]

Because you can't change ISP yourself. You need your network provider/ISP to do it. And on Vuma, that costs a grand each time.

Aside from that, direct ethernet is fkn awesome as there's no encapsulation overhead.

When I was on Afrihost, I didnt use PPPoE with Octotel, but with CI it does use PPPoE, but I still cant just use it on any other ISP.

Very confused as I dont get the benefit of either PPPoE to use other ISP's or a direct ethernet :|