TheSaladBhenchod
Member
- Joined
- Jan 8, 2018
- Messages
- 24
Thank you. Just got a call from them. Hopefully it will now be sorted.
-
Question of the day ~ How do you keep yourself warm in winter?
Cool Ideas Fibre ISP – Feedback Thread 3
- Thread starter TheRoDent
- Start date
- Status
cavedog
Honorary Master
- Joined
- Oct 19, 2007
- Messages
- 20,497
Show them the dialogue that @TheRoDent shared because that is what ISPs work off to determine a faulty ONT or line. Maybe insist on them swapping the ONT if possible.
Last edited:
TheSaladBhenchod
Member
- Joined
- Jan 8, 2018
- Messages
- 24
That's a good idea actually, thank you
What is the process for switching ISP's on MetroFibre to CISP? Already have the fibre set up and installed, just want to move to CISP. I tried ordering on the CISP site but it says I'm not covered by any fibre providers. What kind of downtime should I expect? I think my current ONT will need to be switched out as I have a 844G-2 currently?
TheRoDent
Cool Ideas Rep
- Joined
- Aug 6, 2003
- Messages
- 5,859
As per PM, ask Telisha about the process and coverage. There shouldn' be a need to swap the ONT, we will send you a router to connect to the ONT, and replace their router.
S.Claus
Expert Member
- Joined
- Nov 14, 2017
- Messages
- 1,683
cavedog
Honorary Master
- Joined
- Oct 19, 2007
- Messages
- 20,497
Okay nice I did not know COD started using Amazon CPT
The loss or lagg could be coming from the server itself. I tested the speed on these servers. They are pretty fast. Network seems good.
Thank you, will email Telisha
S.Claus
Expert Member
- Joined
- Nov 14, 2017
- Messages
- 1,683
Me - packet lossOkay nice I did not know COD started using Amazon CPT
The loss or lagg could be coming from the server itself. I tested the speed on these servers. They are pretty fast. Network seems good.
Friend 1 with CISP - packet loss
Friend 2 dif ISP - no packet loss
Friend 3 dif ISP - no packet loss
We all stay around the Gauteng area
- Joined
- Jan 11, 2016
- Messages
- 11,565
Is that still happening or was last night? You can see from the trace that there is no loss network wise.
S.Claus
Expert Member
- Joined
- Nov 14, 2017
- Messages
- 1,683
I ran the tests a few seconds ago (the in-game screenshot was taken today at 14:15). I ran the test and it shows no loss according to PingPlotter but in-game it shows a loss.
Last edited:
- Joined
- Jan 11, 2016
- Messages
- 11,565
Could be UDP loss possibly, might be worth doing IPerfs. Which FNO and router are you using?
S.Claus
Expert Member
- Joined
- Nov 14, 2017
- Messages
- 1,683
Openserve with a RT-AX88U
- Joined
- Jan 11, 2016
- Messages
- 11,565
Nothing to really report, any idea which IP the source is coming from?
- Joined
- Jan 11, 2016
- Messages
- 11,565
Do you have another router to test with at all? Are you seeing any other loss in other games?
S.Claus
Expert Member
- Joined
- Nov 14, 2017
- Messages
- 1,683
I ran it with both the Netduma XR500 and Ax88u same result.
Edit: Think it was on their side. As of 16:53, we have 0% packet loss
Last edited:
DeatheCore
Senior Member
- Joined
- Dec 4, 2006
- Messages
- 802
No buffering on my side today, really difficult to diagnose because icmp is completely filtered out of CPT on that route to Twitch Brazil
- Status