Cool Ideas Fibre ISP – Feedback Thread 3

Gambit

Expert Member
Joined
Apr 26, 2005
Messages
1,487
@PBCool @TheRoDent having a weird routing loop issue with an AWS Cloudfront endpoint. It is causing issues accessing js resources and breaking the AWS console. I have been able to get around the issue with a VPN. Doesn't seem to be affecting other CloudFront endpoints.

endpoint: d1474ibl0gg99o.cloudfront.net

1000/100 Vuma trenched, Durbanville, Cape Town

1591217073536.png
 

TheRoDent

Cool Ideas Rep
Joined
Aug 6, 2003
Messages
4,656
@PBCool @TheRoDent having a weird routing loop issue with an AWS Cloudfront endpoint. It is causing issues accessing js resources and breaking the AWS console. I have been able to get around the issue with a VPN. Doesn't seem to be affecting other CloudFront endpoints.

endpoint: d1474ibl0gg99o.cloudfront.net

1000/100 Vuma trenched, Durbanville, Cape Town

View attachment 850685
d1474ibl0gg99o.cloudfront.net resolves to one of our own IP addresses, 154.0.4.162, which should be routable just fine from CPT.

Will investigate.
 

Tinuva

The Magician
Joined
Feb 10, 2005
Messages
9,279
d1474ibl0gg99o.cloudfront.net resolves to one of our own IP addresses, 154.0.4.162, which should be routable just fine from CPT.

Will investigate.
That shouldn't resolve to one of your own addresses....so thats a resolver issue to start.

Also I see for me, it resolves to a proper aws ip but it also loops:
Code:
$ dig d1474ibl0gg99o.cloudfront.net

; <<>> DiG 9.11.5-P4-5.1ubuntu2.1-Ubuntu <<>> d1474ibl0gg99o.cloudfront.net
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 25697
;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 65494
;; QUESTION SECTION:
;d1474ibl0gg99o.cloudfront.net.    IN    A

;; ANSWER SECTION:
d1474ibl0gg99o.cloudfront.net. 60 IN    A    143.204.192.187
d1474ibl0gg99o.cloudfront.net. 60 IN    A    143.204.192.181
d1474ibl0gg99o.cloudfront.net. 60 IN    A    143.204.192.13
d1474ibl0gg99o.cloudfront.net. 60 IN    A    143.204.192.45

;; Query time: 453 msec
;; SERVER: 127.0.0.53#53(127.0.0.53)
;; WHEN: Thu Jun 04 10:21:06 SAST 2020
;; MSG SIZE  rcvd: 122
Code:
$ mtr d1474ibl0gg99o.cloudfront.net --report-wide --show-ips
Start: 2020-06-04T10:22:15+0200
HOST: outlawstar                                 Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- router.lan (192.168.241.1)                  0.0%    10    0.2   0.2   0.2   0.4   0.1
  2.|-- nn41-cust.coolideas.co.za (102.132.245.1)   0.0%    10    2.5   3.5   2.2   5.9   1.2
  3.|-- c3h-backbone.coolideas.co.za (154.0.1.125) 10.0%    10    1.0   1.0   1.0   1.1   0.0
  4.|-- ump-cust.coolideas.co.za (154.0.3.49)       0.0%    10    1.2   1.2   1.2   1.4   0.1
  5.|-- uxa-cust.coolideas.co.za (154.0.4.174)      0.0%    10    1.3   1.5   1.3   2.3   0.4
  6.|-- ump-cust.coolideas.co.za (154.0.3.49)       0.0%    10    1.3   1.5   1.3   2.1   0.3
  7.|-- uxa-cust.coolideas.co.za (154.0.4.174)      0.0%    10    1.3   1.5   1.3   2.6   0.4
  8.|-- 100.99.0.37                                 0.0%    10    1.4   2.2   1.3   5.9   1.4
  9.|-- 100.98.0.4                                  0.0%    10    2.6   1.9   1.4   3.6   0.8
 10.|-- 100.99.0.37                                 0.0%    10    1.9   2.3   1.4   5.1   1.3
 11.|-- 100.98.0.4                                  0.0%    10    1.6   2.0   1.5   3.7   0.7
 12.|-- 100.99.0.37                                 0.0%    10    1.8   1.7   1.4   2.1   0.2
 13.|-- 100.98.0.4                                  0.0%    10    1.5   2.4   1.5   4.7   1.1
 14.|-- ump-cust.coolideas.co.za (154.0.3.49)       0.0%    10    1.7   2.7   1.5   7.8   1.9
 15.|-- uxa-cust.coolideas.co.za (154.0.4.174)      0.0%    10    1.5   2.1   1.5   3.0   0.5
 16.|-- ump-cust.coolideas.co.za (154.0.3.49)       0.0%    10    2.0   3.0   1.6   7.1   1.8
 17.|-- uxa-cust.coolideas.co.za (154.0.4.174)      0.0%    10    1.7   2.8   1.7   5.9   1.5
 18.|-- ump-cust.coolideas.co.za (154.0.3.49)       0.0%    10    1.7   2.4   1.7   4.4   0.9
 19.|-- 100.98.0.4                                  0.0%    10    2.0   2.8   1.8   6.5   1.5
 20.|-- 100.99.0.37                                 0.0%    10    3.4   2.8   1.7   5.4   1.4
 21.|-- uxa-cust.coolideas.co.za (154.0.4.174)      0.0%    10    2.8   3.2   1.8   5.3   1.3
 22.|-- 100.99.0.37                                 0.0%    10    4.2   2.8   1.9   4.2   0.7
 23.|-- 100.98.0.4                                  0.0%    10    1.8   3.8   1.8   7.6   1.9
 24.|-- ump-cust.coolideas.co.za (154.0.3.49)       0.0%    10    1.9   2.7   1.9   5.5   1.1
 25.|-- uxa-cust.coolideas.co.za (154.0.4.174)      0.0%    10    4.0   2.8   2.1   4.0   0.6
 26.|-- ump-cust.coolideas.co.za (154.0.3.49)       0.0%    10    1.8   3.0   1.8   5.5   1.2
 27.|-- 100.98.0.4                                  0.0%    10    2.4   2.6   1.9   4.0   0.7
 28.|-- ump-cust.coolideas.co.za (154.0.3.49)       0.0%    10    1.8   2.7   1.8   4.1   0.7
 29.|-- 100.98.0.4                                  0.0%    10    2.0   3.8   2.0   8.8   1.9
 30.|-- ump-cust.coolideas.co.za (154.0.3.49)       0.0%    10    2.0   4.3   2.0   7.2   1.8
 

TheRoDent

Cool Ideas Rep
Joined
Aug 6, 2003
Messages
4,656
@PBCool @TheRoDent having a weird routing loop issue with an AWS Cloudfront endpoint. It is causing issues accessing js resources and breaking the AWS console. I have been able to get around the issue with a VPN. Doesn't seem to be affecting other CloudFront endpoints.

endpoint: d1474ibl0gg99o.cloudfront.net

1000/100 Vuma trenched, Durbanville, Cape Town

View attachment 850685
This seems to have reverted to regular routing now.
 

marine1

Honorary Master
Joined
Sep 4, 2006
Messages
48,316
Last night down for like 30 min
Now again today lines keeps going up and down.
Nobody answers at call centre in hold for 30 min cut off trying again.
Ffs
 

dillydog

Well-Known Member
Joined
Mar 18, 2010
Messages
196
Good day,

I would like to know why Cool Ideas are not doubling line speads for Clearaccess customers even after they received a mail instruction from Clearaccess to do so.

Ticket #COOL-20200501-425433

Thank you
Any feed back please?
 
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