Cool Ideas Fibre ISP – Feedback Thread 3

RonSwanson · Jun 4, 2020

RonSwanson said:
MFN Midrand down since 11H19, #COOL-20200604-446908 logged.

Status overview

Metrofibre outage map with current problems and downtime.

downdetector.co.za

Looks like it is up again.

Tinuva · Jun 4, 2020

TheRoDent said:
This seems to have reverted to regular routing now.

Still looping for me.

Code:

$ mtr d1474ibl0gg99o.cloudfront.net --report-wide
Start: 2020-06-04T13:58:19+0200
HOST: outlawstar                   Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- router.lan                    0.0%    10    0.2   0.2   0.2   0.3   0.0
  2.|-- nn41-cust.coolideas.co.za     0.0%    10    2.5   5.8   2.4  13.7   3.7
  3.|-- c3h-backbone.coolideas.co.za  0.0%    10    1.1   1.0   1.0   1.1   0.0
  4.|-- 100.99.0.37                   0.0%    10    1.2   1.3   1.2   1.4   0.1
  5.|-- uxa-cust.coolideas.co.za      0.0%    10    1.3   1.5   1.2   2.8   0.5
  6.|-- 100.99.0.37                   0.0%    10    1.3   1.4   1.2   1.6   0.1
  7.|-- uxa-cust.coolideas.co.za      0.0%    10    1.5   1.4   1.3   1.6   0.1
  8.|-- ump-cust.coolideas.co.za      0.0%    10    1.6   1.6   1.3   3.2   0.6
  9.|-- 100.98.0.4                    0.0%    10    1.4   1.7   1.3   3.4   0.7
 10.|-- 100.99.0.37                   0.0%    10    1.5   1.7   1.3   2.8   0.4
 11.|-- uxa-cust.coolideas.co.za      0.0%    10    1.7   2.0   1.4   3.0   0.6
 12.|-- ump-cust.coolideas.co.za      0.0%    10    2.1   1.9   1.4   3.2   0.5
 13.|-- uxa-cust.coolideas.co.za      0.0%    10    1.6   1.7   1.5   2.3   0.3
 14.|-- ump-cust.coolideas.co.za      0.0%    10    1.5   1.7   1.4   2.3   0.2
 15.|-- 100.98.0.4                    0.0%    10    1.9   2.0   1.5   2.6   0.4
 16.|-- ump-cust.coolideas.co.za      0.0%    10    1.7   3.5   1.7  14.9   4.1
 17.|-- uxa-cust.coolideas.co.za      0.0%    10    3.4  16.7   1.6 145.5  45.2
 18.|-- 100.99.0.37                   0.0%    10    2.5  14.2   1.5 120.1  37.2
 19.|-- 100.98.0.4                    0.0%    10    1.7   3.1   1.6   7.7   1.9
 20.|-- ump-cust.coolideas.co.za      0.0%    10    2.0   1.9   1.6   2.4   0.3
 21.|-- uxa-cust.coolideas.co.za      0.0%    10    5.6   2.7   1.7   5.6   1.3
 22.|-- ump-cust.coolideas.co.za      0.0%    10    3.0   2.0   1.6   3.0   0.4
 23.|-- 100.98.0.4                    0.0%    10    1.9   2.5   1.8   3.6   0.6
 24.|-- 100.99.0.37                   0.0%    10    1.9   2.2   1.6   3.4   0.5
 25.|-- uxa-cust.coolideas.co.za      0.0%    10    3.4   3.6   2.0   6.5   1.7
 26.|-- 100.99.0.37                   0.0%    10    5.4   2.5   1.7   5.4   1.1
 27.|-- 100.98.0.4                    0.0%    10    7.5   2.9   1.9   7.5   1.8
 28.|-- ump-cust.coolideas.co.za      0.0%    10    8.4   2.7   1.8   8.4   2.0
 29.|-- uxa-cust.coolideas.co.za      0.0%    10    6.1   3.3   1.8   6.1   1.5
 30.|-- ump-cust.coolideas.co.za      0.0%    10    4.8   2.8   2.0   5.0   1.1

ItherNiT · Jun 4, 2020

MFN also back up for me

MDE · Jun 4, 2020

Seems quad9 tried to come to CPT but decided against it...lol

TheRoDent · Jun 4, 2020

MDE said:
Seems quad9 tried to come to CPT but decided against it...lol

We're trying to make it decide

TheRoDent · Jun 4, 2020

Tinuva said:

Still looping for me.

Code:

$ mtr d1474ibl0gg99o.cloudfront.net --report-wide
Start: 2020-06-04T13:58:19+0200
HOST: outlawstar                   Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- router.lan                    0.0%    10    0.2   0.2   0.2   0.3   0.0
  2.|-- nn41-cust.coolideas.co.za     0.0%    10    2.5   5.8   2.4  13.7   3.7
  3.|-- c3h-backbone.coolideas.co.za  0.0%    10    1.1   1.0   1.0   1.1   0.0
  4.|-- 100.99.0.37                   0.0%    10    1.2   1.3   1.2   1.4   0.1
  5.|-- uxa-cust.coolideas.co.za      0.0%    10    1.3   1.5   1.2   2.8   0.5
  6.|-- 100.99.0.37                   0.0%    10    1.3   1.4   1.2   1.6   0.1
  7.|-- uxa-cust.coolideas.co.za      0.0%    10    1.5   1.4   1.3   1.6   0.1
  8.|-- ump-cust.coolideas.co.za      0.0%    10    1.6   1.6   1.3   3.2   0.6
  9.|-- 100.98.0.4                    0.0%    10    1.4   1.7   1.3   3.4   0.7
10.|-- 100.99.0.37                   0.0%    10    1.5   1.7   1.3   2.8   0.4
11.|-- uxa-cust.coolideas.co.za      0.0%    10    1.7   2.0   1.4   3.0   0.6
12.|-- ump-cust.coolideas.co.za      0.0%    10    2.1   1.9   1.4   3.2   0.5
13.|-- uxa-cust.coolideas.co.za      0.0%    10    1.6   1.7   1.5   2.3   0.3
14.|-- ump-cust.coolideas.co.za      0.0%    10    1.5   1.7   1.4   2.3   0.2
15.|-- 100.98.0.4                    0.0%    10    1.9   2.0   1.5   2.6   0.4
16.|-- ump-cust.coolideas.co.za      0.0%    10    1.7   3.5   1.7  14.9   4.1
17.|-- uxa-cust.coolideas.co.za      0.0%    10    3.4  16.7   1.6 145.5  45.2
18.|-- 100.99.0.37                   0.0%    10    2.5  14.2   1.5 120.1  37.2
19.|-- 100.98.0.4                    0.0%    10    1.7   3.1   1.6   7.7   1.9
20.|-- ump-cust.coolideas.co.za      0.0%    10    2.0   1.9   1.6   2.4   0.3
21.|-- uxa-cust.coolideas.co.za      0.0%    10    5.6   2.7   1.7   5.6   1.3
22.|-- ump-cust.coolideas.co.za      0.0%    10    3.0   2.0   1.6   3.0   0.4
23.|-- 100.98.0.4                    0.0%    10    1.9   2.5   1.8   3.6   0.6
24.|-- 100.99.0.37                   0.0%    10    1.9   2.2   1.6   3.4   0.5
25.|-- uxa-cust.coolideas.co.za      0.0%    10    3.4   3.6   2.0   6.5   1.7
26.|-- 100.99.0.37                   0.0%    10    5.4   2.5   1.7   5.4   1.1
27.|-- 100.98.0.4                    0.0%    10    7.5   2.9   1.9   7.5   1.8
28.|-- ump-cust.coolideas.co.za      0.0%    10    8.4   2.7   1.8   8.4   2.0
29.|-- uxa-cust.coolideas.co.za      0.0%    10    6.1   3.3   1.8   6.1   1.5
30.|-- ump-cust.coolideas.co.za      0.0%    10    4.8   2.8   2.0   5.0   1.1

What does your d1474ibl0gg99o.cloudfront.net resolve to ?

TheRoDent · Jun 4, 2020

marine1 said:
Last night down for like 30 min
Now again today lines keeps going up and down.
Nobody answers at call centre in hold for 30 min cut off trying again.
Ffs

What network and area please ?

Tinuva · Jun 4, 2020

TheRoDent said:
What does your d1474ibl0gg99o.cloudfront.net resolve to ?

At the time:

Code:

$ dig d1474ibl0gg99o.cloudfront.net

; <<>> DiG 9.11.5-P4-5.1ubuntu2.1-Ubuntu <<>> d1474ibl0gg99o.cloudfront.net
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 25697
;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 65494
;; QUESTION SECTION:
;d1474ibl0gg99o.cloudfront.net.    IN    A

;; ANSWER SECTION:
d1474ibl0gg99o.cloudfront.net. 60 IN    A    143.204.192.187
d1474ibl0gg99o.cloudfront.net. 60 IN    A    143.204.192.181
d1474ibl0gg99o.cloudfront.net. 60 IN    A    143.204.192.13
d1474ibl0gg99o.cloudfront.net. 60 IN    A    143.204.192.45

;; Query time: 453 msec
;; SERVER: 127.0.0.53#53(127.0.0.53)
;; WHEN: Thu Jun 04 10:21:06 SAST 2020
;; MSG SIZE  rcvd: 122

But now:

Code:

$ dig d1474ibl0gg99o.cloudfront.net

; <<>> DiG 9.11.5-P4-5.1ubuntu2.1-Ubuntu <<>> d1474ibl0gg99o.cloudfront.net
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 16303
;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 65494
;; QUESTION SECTION:
;d1474ibl0gg99o.cloudfront.net.    IN    A

;; ANSWER SECTION:
d1474ibl0gg99o.cloudfront.net. 47 IN    A    54.192.137.139
d1474ibl0gg99o.cloudfront.net. 47 IN    A    54.192.137.108
d1474ibl0gg99o.cloudfront.net. 47 IN    A    54.192.137.17
d1474ibl0gg99o.cloudfront.net. 47 IN    A    54.192.137.181

;; Query time: 0 msec
;; SERVER: 127.0.0.53#53(127.0.0.53)
;; WHEN: Thu Jun 04 15:06:54 SAST 2020
;; MSG SIZE  rcvd: 122

Looks like it is now also resolved for me for both sets of ips.

Oh I see it looks like you depeered/filtered-out cape town to AWS.

Code:

$ mtr ec2.af-south-1.amazonaws.com --report-wide
Start: 2020-06-04T15:09:50+0200
HOST: outlawstar                   Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- router.lan                    0.0%    10    0.2   0.2   0.2   0.3   0.0
  2.|-- nn41-cust.coolideas.co.za     0.0%    10    2.3   3.2   2.3   8.5   1.9
  3.|-- c3h-backbone.coolideas.co.za  0.0%    10    1.1   1.1   1.0   1.1   0.0
  4.|-- 100.98.0.193                  0.0%    10   17.8  17.7  17.7  17.8   0.0
  5.|-- 196-60-9-105.ixp.joburg       0.0%    10   17.9  17.9  17.7  18.2   0.1
  6.|-- 52.93.56.120                  0.0%    10   18.6  19.1  18.6  19.6   0.4
  7.|-- 52.93.56.129                  0.0%    10   18.0  18.7  17.8  22.4   1.4
  8.|-- 54.239.46.72                  0.0%    10   19.2  19.0  18.1  20.3   0.6
  9.|-- 52.93.132.128                 0.0%    10   18.9  18.7  18.0  19.6   0.4
 10.|-- ???                          100.0    10    0.0   0.0   0.0   0.0   0.0
 11.|-- 150.222.94.158                0.0%    10   18.6  18.7  18.1  20.9   0.8
 12.|-- 150.222.94.165                0.0%    10   20.3  19.1  17.9  23.3   1.7
 13.|-- 150.222.93.198                0.0%    10   18.8  19.7  18.8  23.2   1.4
 14.|-- ???                          100.0    10    0.0   0.0   0.0   0.0   0.0
 15.|-- ???                          100.0    10    0.0   0.0   0.0   0.0   0.0
 16.|-- ???                          100.0    10    0.0   0.0   0.0   0.0   0.0
 17.|-- ???                          100.0    10    0.0   0.0   0.0   0.0   0.0
 18.|-- 99.78.128.100                 0.0%    10   18.8  18.8  18.7  19.5   0.3

MDE · Jun 4, 2020

TheRoDent said:
We're trying to make it decide

Seems you had the magic voice

PBCool · Jun 4, 2020

Tinuva said:

At the time:

Code:

$ dig d1474ibl0gg99o.cloudfront.net

; <<>> DiG 9.11.5-P4-5.1ubuntu2.1-Ubuntu <<>> d1474ibl0gg99o.cloudfront.net
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 25697
;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 65494
;; QUESTION SECTION:
;d1474ibl0gg99o.cloudfront.net.    IN    A

;; ANSWER SECTION:
d1474ibl0gg99o.cloudfront.net. 60 IN    A    143.204.192.187
d1474ibl0gg99o.cloudfront.net. 60 IN    A    143.204.192.181
d1474ibl0gg99o.cloudfront.net. 60 IN    A    143.204.192.13
d1474ibl0gg99o.cloudfront.net. 60 IN    A    143.204.192.45

;; Query time: 453 msec
;; SERVER: 127.0.0.53#53(127.0.0.53)
;; WHEN: Thu Jun 04 10:21:06 SAST 2020
;; MSG SIZE  rcvd: 122

But now:

Code:

$ dig d1474ibl0gg99o.cloudfront.net

; <<>> DiG 9.11.5-P4-5.1ubuntu2.1-Ubuntu <<>> d1474ibl0gg99o.cloudfront.net
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 16303
;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 65494
;; QUESTION SECTION:
;d1474ibl0gg99o.cloudfront.net.    IN    A

;; ANSWER SECTION:
d1474ibl0gg99o.cloudfront.net. 47 IN    A    54.192.137.139
d1474ibl0gg99o.cloudfront.net. 47 IN    A    54.192.137.108
d1474ibl0gg99o.cloudfront.net. 47 IN    A    54.192.137.17
d1474ibl0gg99o.cloudfront.net. 47 IN    A    54.192.137.181

;; Query time: 0 msec
;; SERVER: 127.0.0.53#53(127.0.0.53)
;; WHEN: Thu Jun 04 15:06:54 SAST 2020
;; MSG SIZE  rcvd: 122

Looks like it is now also resolved for me for both sets of ips.

Oh I see it looks like you depeered/filtered-out cape town to AWS.

Code:

$ mtr ec2.af-south-1.amazonaws.com --report-wide
Start: 2020-06-04T15:09:50+0200
HOST: outlawstar                   Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- router.lan                    0.0%    10    0.2   0.2   0.2   0.3   0.0
  2.|-- nn41-cust.coolideas.co.za     0.0%    10    2.3   3.2   2.3   8.5   1.9
  3.|-- c3h-backbone.coolideas.co.za  0.0%    10    1.1   1.1   1.0   1.1   0.0
  4.|-- 100.98.0.193                  0.0%    10   17.8  17.7  17.7  17.8   0.0
  5.|-- 196-60-9-105.ixp.joburg       0.0%    10   17.9  17.9  17.7  18.2   0.1
  6.|-- 52.93.56.120                  0.0%    10   18.6  19.1  18.6  19.6   0.4
  7.|-- 52.93.56.129                  0.0%    10   18.0  18.7  17.8  22.4   1.4
  8.|-- 54.239.46.72                  0.0%    10   19.2  19.0  18.1  20.3   0.6
  9.|-- 52.93.132.128                 0.0%    10   18.9  18.7  18.0  19.6   0.4
10.|-- ???                          100.0    10    0.0   0.0   0.0   0.0   0.0
11.|-- 150.222.94.158                0.0%    10   18.6  18.7  18.1  20.9   0.8
12.|-- 150.222.94.165                0.0%    10   20.3  19.1  17.9  23.3   1.7
13.|-- 150.222.93.198                0.0%    10   18.8  19.7  18.8  23.2   1.4
14.|-- ???                          100.0    10    0.0   0.0   0.0   0.0   0.0
15.|-- ???                          100.0    10    0.0   0.0   0.0   0.0   0.0
16.|-- ???                          100.0    10    0.0   0.0   0.0   0.0   0.0
17.|-- ???                          100.0    10    0.0   0.0   0.0   0.0   0.0
18.|-- 99.78.128.100                 0.0%    10   18.8  18.8  18.7  19.5   0.3

Nah is just some convergence happening, should go back to normal shortly.

Tinuva · Jun 4, 2020

PBCool said:
Nah is just some convergence happening, should go back to normal shortly.

AWesome looking good again!

jannier · Jun 4, 2020

TheRoDent said:
We're trying to make it decide

Code:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                            192.168.88.1 -    0 |   61 |   61 |    0 |    0 |    0 |    0 |
|                            155.93.237.1 -    0 |   61 |   61 |    2 |    4 |   32 |    2 |
|               n9b6-cust.coolideas.co.za -    0 |   61 |   61 |    2 |    2 |   32 |    2 |
|               n9dd-cust.coolideas.co.za -    0 |   61 |   61 |    0 |    0 |    1 |    0 |
|                              100.98.0.2 -    0 |   61 |   61 |    0 |    0 |    1 |    1 |
|                             154.0.2.129 -    0 |   61 |   61 |    1 |    1 |    1 |    1 |
|                       pch-1.cinx.net.za -    0 |   61 |   61 |    1 |    1 |    4 |    2 |
|                          dns9.quad9.net -    0 |   61 |   61 |    1 |    1 |    2 |    1 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

r00igev@@r · Jun 4, 2020

MDE said:
Seems you had the magic voice

Finally you guys in Slaapstad can experience the benefit of Quad 9.

MDE · Jun 4, 2020

Not sure if the two are related but since quad9 came online quad1 is all over the place...

TheRoDent · Jun 4, 2020

MDE said:
Not sure if the two are related but since quad9 came online quad1 is all over the place...

Was some convergence during bgp changes, should be going via NAP CPT ~ 1ms latency now ?

Phinix · Jun 4, 2020

Mine averages 4.4ms. No idea how you guys getting 1ms or lower xD

TheRoDent · Jun 4, 2020

Phinix said:
Mine averages 4.4ms. No idea how you guys getting 1ms or lower xD

Openserve....

DaemonZA · Jun 4, 2020

is there an update for the Midrand outage?

TheRoDent · Jun 4, 2020

CattleDaemon said:
is there an update for the Midrand outage?

MFN has indicated resolved ... Perhaps a reboot required ?

Cool Ideas - Carlswald, Douglasdale, Sunninghill, Raceway, N4Business Park, and Anderbolt

help.coolideas.co.za

DaemonZA · Jun 4, 2020

Thanks, I did do a reboot though it seems one wasn't enough. 3 Reboots later, I am connected.

Thanks again.

Cool Ideas Fibre ISP – Feedback Thread 3

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