Cool Ideas Fibre ISP – Feedback Thread 3

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PBCool

Cool Ideas Rep
Company Rep
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Jan 11, 2016
Messages
13,304
I was seeing packet loss to the AWS EU Apex servers last night, just switched on VPN and was good
Do you have traces of both by chance?

We should be able to possibly filter all international paths from the local peers and just transport that ourselves.
 

CrypticZA

Expert Member
Joined
Sep 21, 2019
Messages
3,045
Do you have traces of both by chance?

We should be able to possibly filter all international paths from the local peers and just transport that ourselves.
I can try and get for you. When i use NordVPN, the provider i use is M247 (from London) and their routing in EU is amazing, they carry the traffic themselves and don't use Amazon transit and pings are beyond great. Whenever i play Apex i use them and it drops my pings from 190 to Belgium to 150 and Frankfurt is around 155 vs 180-190 normal.

Amazon transit is normally stable but there definitely was something going on last night since i saw all the amazon servers had packet loss the only clear ones were the Brazil, London and Amsterdam (pings under 200)
 

PBCool

Cool Ideas Rep
Company Rep
Joined
Jan 11, 2016
Messages
13,304
I can try and get for you. When i use NordVPN, the provider i use is M247 (from London) and their routing in EU is amazing, they carry the traffic themselves and don't use Amazon transit and pings are beyond great. Whenever i play Apex i use them and it drops my pings from 190 to Belgium to 150 and Frankfurt is around 155 vs 180-190 normal.

Amazon transit is normally stable but there definitely was something going on last night since i saw all the amazon servers had packet loss the only clear ones were the Brazil, London and Amsterdam (pings under 200)
Yeah if you can would be interesting to see, is why we are investigating our own transport as an option.
 

CrypticZA

Expert Member
Joined
Sep 21, 2019
Messages
3,045
Yeah if you can would be interesting to see, is why we are investigating our own transport as an option.
Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   31 |   31 |    0 |    0 |    0 |    0 |
|               uow1-cust.coolideas.co.za -    0 |   31 |   31 |    2 |   10 |  101 |    2 |
|               um5d-cust.coolideas.co.za -    0 |   31 |   31 |    2 |    3 |   11 |    2 |
|            c3h-backbone.coolideas.co.za -    0 |   31 |   31 |    1 |    1 |    1 |    1 |
|             cd-backbone.coolideas.co.za -    0 |   31 |   31 |    1 |    1 |    2 |    1 |
|                uxa-cust.coolideas.co.za -    0 |   31 |   31 |    1 |    1 |    2 |    1 |
|                          196.10.140.105 -    0 |   31 |   31 |    1 |    1 |    5 |    1 |
|                            52.93.57.104 -    0 |   31 |   31 |    2 |    3 |   11 |    8 |
|                            52.93.57.115 -    0 |   31 |   31 |    1 |    1 |    9 |    1 |
|                            52.93.57.163 -    0 |   31 |   31 |  150 |  150 |  153 |  150 |
|                            52.93.134.66 -    0 |   31 |   31 |  150 |  151 |  166 |  151 |
|                           52.93.134.189 -    0 |   31 |   31 |  151 |  152 |  165 |  151 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                            54.239.44.39 -    0 |   31 |   31 |  151 |  151 |  156 |  151 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                10.8.1.1 -    0 |   31 |   31 |  142 |  142 |  151 |  142 |
|             vlan40.bb1.lon7.uk.m247.com -    0 |   31 |   31 |  142 |  145 |  167 |  143 |
|       xe-4-0-1-0.core1.lon2.uk.m247.com -    0 |   31 |   31 |  143 |  143 |  148 |  143 |
|        eth-11-1-0.pni1.lon2.uk.m247.com -    0 |   31 |   31 |  143 |  143 |  149 |  143 |
|                           99.82.176.126 -    0 |   31 |   31 |  143 |  143 |  149 |  143 |
|                          54.239.101.154 -    0 |   31 |   31 |  143 |  144 |  152 |  144 |
|                           150.222.65.31 -    0 |   31 |   31 |  143 |  144 |  151 |  146 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                           52.93.128.236 -    0 |   31 |   31 |  152 |  153 |  162 |  157 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|ec2-34-251-126-250.eu-west-1.compute.amazonaws.com -    0 |   30 |   30 |  152 |  152 |  153 |  152 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


Server: ec2-34-251-126-250.eu-west-1.compute.amazonaws.com

This is the one Frankurt server i hope... Its the only IP that made sense and was in EU, currently experiencing packet loss in game on Cool Ideas vs nothing on VPN
 
Last edited:

CrypticZA

Expert Member
Joined
Sep 21, 2019
Messages
3,045
Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   31 |   31 |    0 |    0 |    0 |    0 |
|               uow1-cust.coolideas.co.za -    0 |   31 |   31 |    2 |   10 |  101 |    2 |
|               um5d-cust.coolideas.co.za -    0 |   31 |   31 |    2 |    3 |   11 |    2 |
|            c3h-backbone.coolideas.co.za -    0 |   31 |   31 |    1 |    1 |    1 |    1 |
|             cd-backbone.coolideas.co.za -    0 |   31 |   31 |    1 |    1 |    2 |    1 |
|                uxa-cust.coolideas.co.za -    0 |   31 |   31 |    1 |    1 |    2 |    1 |
|                          196.10.140.105 -    0 |   31 |   31 |    1 |    1 |    5 |    1 |
|                            52.93.57.104 -    0 |   31 |   31 |    2 |    3 |   11 |    8 |
|                            52.93.57.115 -    0 |   31 |   31 |    1 |    1 |    9 |    1 |
|                            52.93.57.163 -    0 |   31 |   31 |  150 |  150 |  153 |  150 |
|                            52.93.134.66 -    0 |   31 |   31 |  150 |  151 |  166 |  151 |
|                           52.93.134.189 -    0 |   31 |   31 |  151 |  152 |  165 |  151 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                            54.239.44.39 -    0 |   31 |   31 |  151 |  151 |  156 |  151 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                10.8.1.1 -    0 |   31 |   31 |  142 |  142 |  151 |  142 |
|             vlan40.bb1.lon7.uk.m247.com -    0 |   31 |   31 |  142 |  145 |  167 |  143 |
|       xe-4-0-1-0.core1.lon2.uk.m247.com -    0 |   31 |   31 |  143 |  143 |  148 |  143 |
|        eth-11-1-0.pni1.lon2.uk.m247.com -    0 |   31 |   31 |  143 |  143 |  149 |  143 |
|                           99.82.176.126 -    0 |   31 |   31 |  143 |  143 |  149 |  143 |
|                          54.239.101.154 -    0 |   31 |   31 |  143 |  144 |  152 |  144 |
|                           150.222.65.31 -    0 |   31 |   31 |  143 |  144 |  151 |  146 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                           52.93.128.236 -    0 |   31 |   31 |  152 |  153 |  162 |  157 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|ec2-34-251-126-250.eu-west-1.compute.amazonaws.com -    0 |   30 |   30 |  152 |  152 |  153 |  152 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

^M247

Server: ec2-34-251-126-250.eu-west-1.compute.amazonaws.com

This is the one Frankurt server i hope... Its the only IP that made sense and was in EU, currently experiencing packet loss in game on Cool Ideas vs nothing on VPN
ec2-34-251-126-250.eu-west-1.compute.amazonaws.com.png
Slightly better tool software, you can see packet loss on last hope with i mentioned
 

dotdan

Expert Member
Joined
Jul 17, 2008
Messages
1,696
Cryptic's logs are better than mine, but just showing what is happening on a trace route
 

CrypticZA

Expert Member
Joined
Sep 21, 2019
Messages
3,045
Picking packet loss again now. View attachment 862279
ec2-3-10-9-61.eu-west-2.compute.amazonaws.com.png

Pretty clean from my side but yea Amazon transit is being very inconsistent. If you want a easy temp fix just get a Windscribe free account verify email and get 10GB free WINDYNET coupon should push it up to 15GB then connect to London Crumpets i think it is, uses M247 as the provider and its very smooth, was testing it earlier. Only use coupon code if you have less than 15GB
 
Last edited:

PBCool

Cool Ideas Rep
Company Rep
Joined
Jan 11, 2016
Messages
13,304
Will see what I can do to manipulate AWS international traffic tomorrow.
 

MDE

Expert Member
Joined
May 18, 2009
Messages
2,247
Wrt Quad9, I had a response,

"Megan Schleifer (Quad9)

Jun 18, 2020, 3:58 PM ADT

It looks like that site is hard down right now. We are working to bring it back up.
Thanks for your patience.
Megan
"
 

staunchy20

Well-Known Member
Joined
Jan 7, 2011
Messages
391
Sigh looks like octotel in cape gate down again. Next time I move I will make sure that my checklist include that octotel is not the fibre provider in the area.
 

GlassMirror

Expert Member
Joined
Dec 11, 2015
Messages
2,726
Octotel Cape Gate down again? Neighbors reporting the same as well. How convenient, after their supposed fix it went down again
 

leppie

Senior Member
Joined
Mar 25, 2019
Messages
563
Another day, another break with octotel. This one is going to take a few hours to fix...
 
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