Cool Ideas Fibre ISP – Feedback Thread 3

[luckystrike]

Hello,

I played 3 games today on EU apex servers. Just dropping the ip's here if you guys need it. Pretty easy getting the ip's with glasswire.

game 1 : 85.195.100.201 ping 182
game 2 : 151.106.8.57 ping 186
game 3 :151.106.58.223 ping 174

I will add more ip's when i play again. I am on an differnt isp so take that into account

Cya

 

[Orihalcon]

Windscribe have a free account 10GB once you verify email and if you use code WINDYNET it goes up to 15GB, connect to London Crumpets, it uses the same provider as i am using on NordVPN

Thank you so much.

Will use this tonight and see if I get better results on London Titanfall 2 servers and even EU Region games in Paladins.

 

[CrypticZA]

Thank you so much.

Will use this tonight and see if I get better results on London Titanfall 2 servers and even EU Region games in Paladins.

I assume Titanfall 2 is probably hosted similar to Apex since they somewhat similar games

Thank you so much.

Will use this tonight and see if I get better results on London Titanfall 2 servers and even EU Region games in Paladins.

With Cool Ideas you should get perfect performance to London. I get good performance in Apex to London and Amsterdam but sadly those servers when busy become really 50/50 playable, some games you start the game in slow motion etc. Brazil server is smooth as anything but friends can't play on it so forced to play on Frankfurt or Belgium. Windscribe works really well going into EU for some games/regions like Blizzard games Cool Ideas have the best setup so VPN's don't help there.

 

[PBCool]

Yeah if you're playing on Frankfurt servers it wouldn't be listed as eu-west-1 (which I think is Ireland), should be eu-central-1

Spoiler: NordVPN UK to Frankfurt AWS

View attachment 863555

Spoiler: CISP CPT to Frankfurt AWS

View attachment 863559

Looks like a case of AWS transit taking a longer route?

Try this same trace again? By the looks of things AWS ZA peers are doing transit for Europe destinations.

Typically an AWS peer will only do transit for that region, IE London should be Europe etc.

There are no communities to manipulate this, there is only a list of prefixes so will see what we can do to manipulate.

 

[CrypticZA]

Try this same trace again? By the looks of things AWS ZA peers are doing transit for Europe destinations.

Typically an AWS peer will only do transit for that region, IE London should be Europe etc.

There are no communities to manipulate this, there is only a list of prefixes so will see what we can do to manipulate.

For that server it came down to 155 from CPT

 

[PBCool]

View attachment 863805

For that server it came down to 155 from CPT

Thanks, same as the VPN then.

Will try to work on the lists to blanket apply this to international traffic.

 

[luckystrike]

Hello,

Here is 8 Apex EU ip's for games that i played today:

game 1 : 85.195.100.201
game 2 : 151.106.8.57
game 3 :151.106.58.223
game 4 :85.195.114.89
game 5 :151.106.58.209
game 6 :188.42.42.62
game 7 :188.42.42.198
game 8 :151.106.15.119

 

[CrypticZA]

Hi Everyone

Please be advised that necessary Vumatel maintenance will be taking place on 22 June till 26 June, from 00h00 to 04H00 the following morning.

Please accept our apologies for any inconvenience caused.

Does this include us as well? Mweb posted this out 2 hours ago

 

[PBCool]

Hi Everyone

Please be advised that necessary Vumatel maintenance will be taking place on 22 June till 26 June, from 00h00 to 04H00 the following morning.

Please accept our apologies for any inconvenience caused.

Does this include us as well? Mweb posted this out 2 hours ago

Don't see any alerts around it as yet.

 

[jannier]

Don't see any alerts around it as yet.

Here it is.

Cape Town | Edgemead | Kenridge | Tamboerskloof - Cool Ideas

 

[Puffy_Nipples]

Hey guys hope you are well. Have some trouble with my internet. I gave it the old restart and tried reapplying login details but to no avail. On my ubiquity router it shows that pppoe is connected but I get no IP. Any suggestions on what I should do next ?
Eth0 connection from black box into router. Pppoe still shows disconnected. On the black box all lights that are usually on are on

https://imgur.com/a/akO6b5l

 

[PBCool]

Hey guys hope you are well. Have some trouble with my internet. I gave it the old restart and tried reapplying login details but to no avail. On my ubiquity router it shows that pppoe is connected but I get no IP. Any suggestions on what I should do next ?
Eth0 connection from black box into router. Pppoe still shows disconnected. On the black box all lights that are usually on are on

https://imgur.com/a/akO6b5l

Hi there, have you spoken to support as yet? Could be a line down?

 

[Puffy_Nipples]

Have opened a ticked. It was working at around 10:15 and just died. The day I have a test to write this happens XD. Anything I can do my side till support comes back to me ?

 

[Puffy_Nipples]

Black box Auth light as well as internet light went out

 

[PBCool]

Have opened a ticked. It was working at around 10:15 and just died. The day I have a test to write this happens XD. Anything I can do my side till support comes back to me ?

Phone to follow up if urgent.

 

[utopianblaster]

Service down Rondebosch Cape Town since early this am. COOL-20200623-459000. Nothing back from support.

 

[CoolChick]

Service down Rondebosch Cape Town since early this am. COOL-20200623-459000. Nothing back from support.

Hi there, your ticket has been responded to with your reference number from Octotel and has been assigned to our link downs team to keep you updated on the progress being made on your issue.

 

[DuckKnuckle]

Here it is.

Cape Town | Edgemead | Kenridge | Tamboerskloof - Cool Ideas

Almost did a poo when I read that start and end time, until I read further down and saw it’s between 00h00 and 04h00 each day

 

[Markd]

ok so my saga with Web Africa continues in that they finally decided to send out a replacement router. Predictably, it did not work. When I tested the line connected directly to a laptop with a PPOE monitoring tool (before the new router arrived) it picked up exactly NOTHING. Now we cant get hold of the guy at WA who was helping us has his phone appears to be off. its honestly crazy.

So I want to start the process of migrating my mom to CI. Whats the best way to do this? Call WA and cancel the existing account, then call CI to sign-up for an account for her? Cab CI handle the migration request with Octotel? Just want to try and do this efficiently if at all possible. Hoping that this issue will not persist once I move her over.

 

[PBCool]

Picked up some packet loss that will be affecting Trenched and Aerial Vumatel customers in JHB, the team is investigating.