It has not unfortunately. Just opened a support ticket #COOL-20200703-465985Did it come back up?
It has not unfortunately. Just opened a support ticket #COOL-20200703-465985Did it come back up?
Yeap sorry just busy catching up.@PBCool Could you give me a update on this ?
Yeah amazingly with MFN not knowing why.
Not really, having someone reach out.Hi,
Do you have an update by any chance?
Do you game much on Nord? I've been using it on and off with apex and I find I every now and then get a random disconnect... But 150ms vs 190 so wondering if it's just me kinda risky playing ranked with it but 40ms improvement
I run mine via OpenVNP and it gives me very good results, I use certain providers which I'm very happy with but I find sometimes when gaming on it after like an hour and a half I'll have a small dip in connection. The one SA provider uses Neotel and it gives me 220ms to South Korea so I like to change it up sometimes and play some games on Asian severs but it's a bit riskyWithout fail nordVPN locks up my connection after about 30-40min of use. It still shows connected but no traffic goes through and i have to reconnect. I'v reinstalled OS, used different ISP accounts, upgraded computer hardware but still the problem persists.
Could you PM us the mac address of your router, or possibly your account details so I can escalate ?Okay, it's down again.
OK, I see this is up having reviewed the ticket, since 14:49:27 . Sorry about the downtime, but not under out control.Okay, it's down again.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 27 | 27 | 0 | 0 | 10 | 0 |
| 154.0.0.121 - 0 | 27 | 27 | 6 | 10 | 19 | 10 |
| 154.0.4.209 - 12 | 17 | 15 | 7 | 16 | 31 | 16 |
| 100.99.0.164 - 20 | 15 | 12 | 0 | 174 | 183 | 176 |
| u102-cust.coolideas.co.za - 12 | 17 | 15 | 173 | 184 | 220 | 187 |
| be20.asr01.thn.as20860.net - 20 | 15 | 12 | 168 | 178 | 188 | 168 |
| po150.dc9core1.as20860.net - 5 | 21 | 20 | 171 | 192 | 300 | 198 |
| 94.zone.4.r.dc9.redstation.co.uk - 12 | 18 | 16 | 176 | 188 | 212 | 181 |
| queen.cisp.co.za - 12 | 18 | 16 | 168 | 183 | 194 | 183 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Sorry for not replying earlier. Only saw this now and the update on the ticket. Thanks for the assistanceOK, I see this is up having reviewed the ticket, since 14:49:27 . Sorry about the downtime, but not under out control.