Cool Ideas Fibre ISP – Feedback Thread 3

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DYreX146

DYreX146

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CrypticZA said:
If you want to try out Warp+ it might be able to help you out. Just recently discovered i get in Apex 250ms to Singapore via it and then NordVPN the one provider uses Neotel so you get pretty decent ping to Asia, i am getting from Cape Town 220ms to South Korea.

Never really made sense to me why to use SACS when your gain is so small from it where SAFE makes your Asia/Oceania pings a lot more manageable.
Click to expand...
I haven't tried Warp+ but I heard that it's a mission to set up on PC. Luckily many games that I play have been getting SA servers recently so I hopefully won't need to use it.
 
CrypticZA

CrypticZA

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DYreX146 said:
I haven't tried Warp+ but I heard that it's a mission to set up on PC. Luckily many games that I play have been getting SA servers recently so I hopefully won't need to use it.
Click to expand...
Once you got a config file its easy but getting it is a pain tbh. Its also probably one of the worst for Cape Town...
 
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Gambit

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Anyone experience very brief drop connectivity drops? Usually, my connection is rock solid but today it has dropped twice for less than a minute. It was very short but caused issues with my Zoom meeting presentation. Was wondering if it is just me.

1. 8:24am
2. 1:23pm

1Gbps/100Mbps CISP, Vumatel trenched. Durbanville, Cape Town
 
PBCool

PBCool

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Gambit said:
Anyone experience very brief drop connectivity drops? Usually, my connection is rock solid but today it has dropped twice for less than a minute. It was very short but caused issues with my Zoom meeting presentation. Was wondering if it is just me.

1. 8:24am
2. 1:23pm

1Gbps/100Mbps CISP, Vumatel trenched. Durbanville, Cape Town
Click to expand...
Nothing we're aware of unfortunately, maybe try do an MTR when it happens.
 
CrypticZA

CrypticZA

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Gambit said:
Anyone experience very brief drop connectivity drops? Usually, my connection is rock solid but today it has dropped twice for less than a minute. It was very short but caused issues with my Zoom meeting presentation. Was wondering if it is just me.

1. 8:24am
2. 1:23pm

1Gbps/100Mbps CISP, Vumatel trenched. Durbanville, Cape Town
Click to expand...
Was it around the time you got loadshedding? When our power came back today at 2.15pm i had two dips and when i went to the CPE it was restarting
 
I

image132

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MDE said:
You on Octotel?
Click to expand...

Have the drops been happening to you too?

I've noticed them recently too. pppoe won't drop (nothing is logged in my router) and all lights on router and ONT are green but traffic will just stop for a few min then resume.
 
MDE

MDE

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image132 said:
Have the drops been happening to you too?

I've noticed them recently too. pppoe won't drop (nothing is logged in my router) and all lights on router and ONT are green but traffic will just stop for a few min then resume.
Click to expand...
No nothing. Everything fine.
 
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labratza

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@PBCool Quick one. I need to relocate my service as we are moving end of August. When try applying on your website it shows no coverage but even where I currently have fibre according to your site there is no coverage. Both addresses do have fibre. As house we bought has ONT already installed and it is active on VUMA. Also if look on another ISP site it shows there is Fibre.

Can this please be sorted so that I can cancel my current service and have new one activated on 26 August at new address
 
kripstoe

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Internet died a couple of minutes ago. Seems to be back now but blue light on CPE still flashing. Durbanville. Vumatel. Trenched 100/100
 
prod

prod

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kripstoe said:
Internet died a couple of minutes ago. Seems to be back now but blue light on CPE still flashing. Durbanville. Vumatel. Trenched 100/100
Click to expand...

internet also down in Wynberg, Southern Subs.

Vumatel

Edit: Neighbor's internet is also down (they are with Afrihost) so must be a Vumatel issue?

Came up now @ 9am
 
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x7razor

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down here in kraaifontein Vuma trenched since last nights load shedding blue light on cpe is flashing. Did a reset of the cpe power a couple of times and its now on but cant even use internet.

Tracing route to one.one.one.one [1.1.1.1]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms RT-AC1200G+-64A8 [192.168.1.1]
2 * * * Request timed out.
3 498 ms * * n9d9-cust.coolideas.co.za [102.132.175.109]
4 6 ms 9 ms 12 ms 154.0.3.49
5 * 4 ms * 100.98.0.4
6 4 ms 2 ms 1 ms cloudflare.ixp.capetown [196.60.70.198]
7 1 ms 2 ms 1 ms one.one.one.one [1.1.1.1]
 
PBCool

PBCool

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x7razor said:
down here in kraaifontein Vuma trenched since last nights load shedding blue light on cpe is flashing. Did a reset of the cpe power a couple of times and its now on but cant even use internet.

Tracing route to one.one.one.one [1.1.1.1]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms RT-AC1200G+-64A8 [192.168.1.1]
2 * * * Request timed out.
3 498 ms * * n9d9-cust.coolideas.co.za [102.132.175.109]
4 6 ms 9 ms 12 ms 154.0.3.49
5 * 4 ms * 100.98.0.4
6 4 ms 2 ms 1 ms cloudflare.ixp.capetown [196.60.70.198]
7 1 ms 2 ms 1 ms one.one.one.one [1.1.1.1]
Click to expand...
Will you let support know?
That trace is fine ironically.
 
S.Claus

S.Claus

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@PBCool @TheRoDent Is something wrong on OpenServe? My ping increased from 4ms to an average of 6-8ms and my download/upload dropped from the average 194/95 to ...
9760201334.png

cisp.co.za.png
Side note: Says I stay in CPT meanwhile I stay in PTA
 
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