Cool Ideas Fibre ISP – Feedback Thread 3

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zolly

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Anyone else in Southern Suburbs, Cape Town, Claremont/Kenilworth on Octotel have multiple drops/timeouts this morning? Trying to figure out if I need to reset everything (again) our side or if it's Octotel still being up to kak.
 

PBCool

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Anyone else in Southern Suburbs, Cape Town, Claremont/Kenilworth on Octotel have multiple drops/timeouts this morning? Trying to figure out if I need to reset everything (again) our side or if it's Octotel still being up to kak.
We have many clients on Octotel experiencing the same timeouts, packet loss on their layer2. We have brought in their management on this again.
 

ToxicBunny

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Anyone else in Southern Suburbs, Cape Town, Claremont/Kenilworth on Octotel have multiple drops/timeouts this morning? Trying to figure out if I need to reset everything (again) our side or if it's Octotel still being up to kak.

Experiencing a similar thing at the moment... on Vumatel trenched in Pinetown Durban.

Some stuff works sort of OK other things just don't (Google Mail for one thing is dead in the water atm)

**EDIT** and now things seem to be back to normal.
 

PBCool

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Experiencing a similar thing at the moment... on Vumatel trenched in Pinetown Durban.

Some stuff works sort of OK other things just don't (Google Mail for one thing is dead in the water atm)

**EDIT** and now things seem to be back to normal.
Usually when certain things work and others dont mean there is an MTU issue somewhere, often when FNOs turnup other paths etc this can happen.

How long as this been happening for?
 

ToxicBunny

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Usually when certain things work and others dont mean there is an MTU issue somewhere, often when FNOs turnup other paths etc this can happen.

How long as this been happening for?
Its been intermittent for today, but seems to be getting worse this afternoon..
.
Almost as if all my international stuff is dead in the water... but local seems mostly ok (from the limited local stuff I use)
 

PBCool

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Its been intermittent for today, but seems to be getting worse this afternoon..
.
Almost as if all my international stuff is dead in the water... but local seems mostly ok (from the limited local stuff I use)
Google Mail is managed locally via Google as well, can you try do some traces when it happens? Maybe run something in the background?
 

zolly

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We have many clients on Octotel experiencing the same timeouts, packet loss on their layer2. We have brought in their management on this again.

Thanks PB. Just a bit frustrating as we now have two adults working full time from home. I thankfully don't have too many meetings but my brother spends most of his day on Zoom. I'll ping them again on Facebook to remind them to check this out.
 

ToxicBunny

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Google Mail is managed locally via Google as well, can you try do some traces when it happens? Maybe run something in the background?

Let me see what I can scratch up on my corporate laptop...
 

leonb

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Also having intermittent issues, since few minutes ago. International it seems.

Vumatel Durbanville
 

Rouxenator

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Anyone having issues?

I can't reach any of my machines at home (frogfoot in Stellenbosch).
 

Zertop

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Connection seems down on Openserve. No packet throughput by the looks of it
 

Phinix

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Yea i am seeing very very slow loading to time-outs when trying to connect to international sites it seems. OS cape town
 

Kloon

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Everything dead here in Brackenfell since a couple of minutes ago, Vuma Trenched.
 

Rouxenator

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Well, at least I can take comfort in the fact that it is not like someone broke in at home and stole my PCs, or that the place went up in smoke.
 

tardomatic

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yep, frogfoot fubar - cape town.

Tracing route to frogfootfibre.com [41.85.3.85]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.lan [10.0.3.1]
2 2 ms 2 ms 2 ms 154.0.0.245
3 2 ms 1 ms 2 ms 154.0.4.162
4 2 ms 2 ms 2 ms uxa-cust.coolideas.co.za [154.0.4.174]
5 * * uxa-cust.coolideas.co.za [154.0.4.174] reports: Destination host unreachable.
 
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