Cool Ideas Fibre ISP – Feedback Thread 3

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Nimz

Executive Member
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Mar 13, 2008
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@PBCool
Please can you have a look into this

#COOL-20200825-498816

Moved in today and awaiting activation

Thanks
 

Boomstomp

Well-Known Member
Joined
Jun 22, 2009
Messages
440
Hmm

Fibre seems to be down... Stellenbosch.
Cannot connect to CISP?

Might be local outage?
 

Phinix

Expert Member
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Jun 18, 2010
Messages
1,199
@PBCool Is this the new normal for international ping, or are you still on some backup cable?
As before it was almost a flat line.

2020-08-31_20-31-51.png
 

CrypticZA

Expert Member
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Sep 21, 2019
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@PBCool Is this the new normal for international ping, or are you still on some backup cable?
As before it was almost a flat line.

View attachment 903028
Yeah with WACs currently we have capacity via provider X and Wiocc, (provider X gets capacity from Wiocc but adds a layer of MPLS).

Provider X's contract is finished with us in September and everything will move directly to Wiocc (as it is now)

Wioccs service to us currently has two WACs paths one is "express route" IE Ysterfontein to London direct.

The other has an additional hop, more than likely via a country on the western coast, we are in the process of changing interfaces and the service with Wiocc which will then only use the express route. So is a temporary thing we need to deal with :(
Your response you looking for
 

PBCool

Cool Ideas Rep
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13,304
Supposed to be today...nothing changed my side even after rebooting everything.
I imagine they are working through the changes, will take some time to reprovision almost the whole network.
 
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