Cool Ideas Fibre ISP – Feedback Thread 3

[CrypticZA]

Seeing huge packet loss in cpt vuma trenched.

Did you just come back from loadshedding? If so restart your CPE

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   44 |   44 |    0 |    2 |   16 |    1 |
|                            155.93.254.1 -    0 |   44 |   44 |    2 |   13 |   51 |    5 |
|               um5d-cust.coolideas.co.za -    0 |   44 |   44 |    3 |   10 |   27 |    6 |
|               um5g-cust.coolideas.co.za -    0 |   44 |   44 |    2 |    6 |   40 |    4 |
|            c3h-backbone.coolideas.co.za -    0 |   44 |   44 |    1 |    4 |   25 |    2 |
|                              100.98.0.1 -    0 |   44 |   44 |    1 |    8 |   27 |    2 |
|                              100.98.0.4 -    0 |   44 |   44 |    1 |    3 |   24 |    2 |
|                 cloudflare.ixp.capetown -    0 |   44 |   44 |    2 |    5 |   25 |    2 |
|                         one.one.one.one -    0 |   44 |   44 |    1 |    4 |   25 |    2 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

I am Vuma trenched CT and i am good

 

[Tinuva]

Did you just come back from loadshedding? If so restart your CPE

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   44 |   44 |    0 |    2 |   16 |    1 |
|                            155.93.254.1 -    0 |   44 |   44 |    2 |   13 |   51 |    5 |
|               um5d-cust.coolideas.co.za -    0 |   44 |   44 |    3 |   10 |   27 |    6 |
|               um5g-cust.coolideas.co.za -    0 |   44 |   44 |    2 |    6 |   40 |    4 |
|            c3h-backbone.coolideas.co.za -    0 |   44 |   44 |    1 |    4 |   25 |    2 |
|                              100.98.0.1 -    0 |   44 |   44 |    1 |    8 |   27 |    2 |
|                              100.98.0.4 -    0 |   44 |   44 |    1 |    3 |   24 |    2 |
|                 cloudflare.ixp.capetown -    0 |   44 |   44 |    2 |    5 |   25 |    2 |
|                         one.one.one.one -    0 |   44 |   44 |    1 |    4 |   25 |    2 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

I am Vuma trenched CT and i am good

Hmm no. Loadshedding only starts 6pm here in Durbanville.

Also my 1st two hops are 100% fine, its somewhere after me.

Also its fine now, it wasn't fine a while ago.

 

[CrypticZA]

Hmm no. Loadshedding only starts 6pm here in Durbanville.

Also my 1st two hops are 100% fine, its somewhere after me.

Also its fine now, it wasn't fine a while ago.

I am in Table View and things have been fine my side, i find often when you come back from loadshedding there is major packet loss.

 

[Tinuva]

I am in Table View and things have been fine my side, i find often when you come back from loadshedding there is major packet loss.

Usually fine after loadshedding here, must have been something else

 

[PsYTraNc3]

My speed upgrade seems to have only affected my upload speed.
Went from 20/5 to 20/30 and tried rebooting a few times and I was hit with load shedding.
Same result with only 1 device connected via ethernet.

 

[Markd]

@PBCool

Just following up on the following issue (#COOL-20200813-491979).Been having connection issues every night for a week. Wifi signal strength varies between 60-80%not sure why it is not stable but I think the main issue must be the line

If you have WIFI signal strength issues then its probably not the line. Ive had this issue where my neighbours WIFI routers are sharing the same channel as mine. You can download a free WIFI scanner off your app store, use it to find out which other routers are on your channel, and which aren't so busy, then go into your router settings and change your channel to a quiet one, and boom, it'll feel like a whole new connection.

 

[Tinuva]

I am in Table View and things have been fine my side, i find often when you come back from loadshedding there is major packet loss.

Figured it out. Someone is flooding my connection out flat with spam dns connections. Guess I annoyed someone out there.

 

[PBCool]

Seeing huge packet loss in cpt vuma trenched.

Those hops are on Vumatels metro back to Teraco

 

[PBCool]

My speed upgrade seems to have only affected my upload speed.
Went from 20/5 to 20/30 and tried rebooting a few times and I was hit with load shedding.
Same result with only 1 device connected via ethernet.

Log it for me?

 

[Gambit]

Figured it out. Someone is flooding my connection out flat with spam dns connections. Guess I annoyed someone out there.

Someone could be using your routers dns server in a DNS amplification attack. Have you blocked incoming DNS requests on your WAN interface on your MikroTik firewall? After doing that the requests will still come in for a while but will eventually stop when they realize you are no longer responding.

 

[Tinuva]

Someone could be using your routers dns server in a DNS amplification attack. Have you blocked incoming DNS requests on your WAN interface on your MikroTik firewall? After doing that the requests will still come in for a while but will eventually stop when they realize you are no longer responding.

No that is not the case. I am ddos attacked. All inbound on router is blocked except for 80/443 forward to reverse proxy.

 

[Tinuva]

@PBCool

any way I can get a new ip address? Do I need to log a ticket?
Stuck on this up with vuma trenched

 

[Gambit]

No that is not the case. I am ddos attacked. All inbound on router is blocked except for 80/443 forward to reverse proxy.

Eish. I would ask CISP support for a new IP then

 

[PBCool]

@PBCool

any way I can get a new ip address? Do I need to log a ticket?
Stuck on this up with vuma trenched

PM me?

 

[thehuman]

Eish. I would ask CISP support for a new IP then

Create a 2nd pppoe session, will get new ip and then disconnect 1st

 

[Gambit]

Create a 2nd pppoe session, will get new ip and then disconnect 1st

Vumatel trenched connections use DHCP for assigning IP’s. PPPOE is not used at all. You are pretty much stuck with a static IP unless your ISP releases it.

 

[PBCool]

Vumatel trenched connections use DHCP for assigning IP’s. PPPOE is not used at all. You are pretty much stuck with a static IP unless your ISP releases it.

What he said.

 

[Tinuva]

PM me?

Thank you, looks like the attack stopped, but now my ont and router only connect at 10Mbps instead of 1Gbps. Really odd timing for this to happen. Did create a ticket for the ont speed issue.

 

[PBCool]

Thank you, looks like the attack stopped, but now my ont and router only connect at 10Mbps instead of 1Gbps. Really odd timing for this to happen. Did create a ticket for the ont speed issue.

Can you PM me your IP anyway?

 

[Tinuva]

Can you PM me your IP anyway?

Ok