- Apr 25, 2019
Do you have a ticket for this? We dont get these dips often.
Thanks, we will look into this ticket number. Yeah seems like there's a loop. I'm checking with the seniors in regards to this.
We have looked at your ticket COOL-20200918-513798
We do see drops over your line 4 days back.
We have re configured your Openserve ONT device. Would you mind monitoring the line now and reply on the ticket if it happens again ?