Cool Ideas Fibre ISP – Feedback Thread 3

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S.Claus

Expert Member
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Nov 14, 2017
Messages
1,238
Why is hop 2 non responsive? Maybe bypass your router to get a view of the full trace?
197-80-200-29.jhb.mweb.co.za.png
The thing is I don't see packet loss + I have tried dialing directly from the PS4 and it still does it while some other days I can play and I don't experience any issues.
 

tardomatic

Well-Known Member
Joined
May 3, 2006
Messages
221
Anyone else seeing packet loss since around 17:00?

1604082630456.png

Cloudflare:

1604082709033.png

Code:
Host                                                Loss%   Snt   Last   Avg  Best  Wrst StDev
1. 154.0.0.246                                      10.8%    65    3.2   2.8   1.8   3.8   0.0
2. 154.0.4.162                                       4.6%    65    3.2   2.9   1.9   4.4   0.2
    154.0.4.161
3. 100.98.1.19                                       6.2%    65   18.3  18.6  17.7  19.8   0.0
    100.99.0.34
    100.98.1.1
    100.98.1.2
    100.98.1.18
    100.98.1.3
4. 100.98.1.51                                       6.2%    64   19.0  19.0  17.9  22.8   0.5
    100.99.0.81
    100.99.0.85
    100.98.1.50
    100.99.0.83
    100.98.1.49
5. 100.99.0.180                                      4.7%    64   19.1  19.0  18.5  19.7   0.0
6. google-2.jinx.net.za                              0.0%    64   20.9  21.2  19.9  24.2   0.5
7. 172.253.65.179                                    9.4%    64   19.1  19.1  18.1  20.1   0.0
8. 172.253.65.249                                    9.4%    64   20.3  20.0  18.7  25.1   0.9
9. jnb02s03-in-f3.1e100.net                          3.1%    64   19.4  19.1  18.2  19.8   0.0

Another MTR to cdns1.cisp.co.za:

Code:
                                                       Packets               Pings
Host                                                Loss%   Snt   Last   Avg  Best  Wrst StDev
1. 154.0.0.246                                      10.0%    20    2.7   2.9   2.3   3.7   0.0
2. 154.0.4.162                                       0.0%    20    3.0   2.9   2.1   3.5   0.0
    154.0.4.161
3. 154.0.4.167                                      15.0%    20    3.0   3.1   2.1   4.0   0.2
4. cdns1.cisp.co.za                                 10.5%    19    3.1   3.2   2.5   4.4   0.4

#COOL-20201030-537842

Frogfoot, Sunningdale, Cape Town

@PBCool @SpaceCowboy-D
 
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PBCool

Cool Ideas
Company Rep
Joined
Jan 11, 2016
Messages
9,882
Anyone else seeing packet loss since around 17:00?

View attachment 943478

Cloudflare:

View attachment 943480

Code:
Host Loss% Snt Last Avg Best Wrst StDev
1. 154.0.0.246 10.8% 65 3.2 2.8 1.8 3.8 0.0
2. 154.0.4.162 4.6% 65 3.2 2.9 1.9 4.4 0.2
154.0.4.161
3. 100.98.1.19 6.2% 65 18.3 18.6 17.7 19.8 0.0
100.99.0.34
100.98.1.1
100.98.1.2
100.98.1.18
100.98.1.3
4. 100.98.1.51 6.2% 64 19.0 19.0 17.9 22.8 0.5
100.99.0.81
100.99.0.85
100.98.1.50
100.99.0.83
100.98.1.49
5. 100.99.0.180 4.7% 64 19.1 19.0 18.5 19.7 0.0
6. google-2.jinx.net.za 0.0% 64 20.9 21.2 19.9 24.2 0.5
7. 172.253.65.179 9.4% 64 19.1 19.1 18.1 20.1 0.0
8. 172.253.65.249 9.4% 64 20.3 20.0 18.7 25.1 0.9
9. jnb02s03-in-f3.1e100.net 3.1% 64 19.4 19.1 18.2 19.8 0.0
FNO and area? Looks like FNO related on those traces.
 

MDE

Expert Member
Joined
May 18, 2009
Messages
2,011
Frogfoot, Sunningdale
Definitely FF.

This is Octotel

d7b457b35cdc22f3b6e20f43fa8cffce.jpg
 

r00igev@@r

Executive Member
Joined
Dec 14, 2009
Messages
6,797
Definitely FF.

This is Octotel

d7b457b35cdc22f3b6e20f43fa8cffce.jpg
Past week Octosmell has behaved: Last week's outage total was 4 with 2 minutes down. Previous month was a total 316 outages with 8 hours and 51 minutes down.
 

BadBoyGP

Well-Known Member
Joined
Sep 27, 2016
Messages
360
Hi @PBCool

Need you help please.

My ont has been soak with water due to a roof leak.
I have no connection coming in.

What must I do?
 
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