Cool Ideas Fibre ISP – Feedback Thread 3

Status
Not open for further replies.

image132

Expert Member
Joined
Apr 3, 2010
Messages
1,361
Megan Schleifer (Quad9)

Jan 25, 2021, 19:36 AST

The servers finally shipped and have arrived in CPT. We now need to get them installed in the site.

Thanks,
Megan

Man its been like 6 months at this point....
 

axsis

Senior Member
Joined
Mar 14, 2012
Messages
501
Experiencing a 0.02 - 0.08 Mbps download speed making it impossible to connect to VPN for work.
Durbanville
Vumatell


Edit: Seems to have fixed itself was an issue for about 30 mins.
 
Last edited:

Dean

Expert Member
Joined
Aug 19, 2005
Messages
2,637
Anyone else seeing intermittent PPPoE drops on CISP/Octotel in Cape Town? A few this morning, and last one was about an half and a half ago.
 

MDE

Expert Member
Joined
May 18, 2009
Messages
2,052
Anyone else seeing intermittent PPPoE drops on CISP/Octotel in Cape Town? A few this morning, and last one was about an half and a half ago.
No problems here in Claremont. Maybe they doing maintenance in your area.
 

semaphore

Honorary Master
Joined
Nov 13, 2007
Messages
12,240
@PBCool Evotel - North Riding

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                               ARCHER_C5 -    0 |  108 |  108 |    0 |   10 | 10 |    0 |
|                             154.0.0.112 -   18 |   64 |   53 |    4 |    5 |   15 |    5 |
|                             154.0.4.193 -   15 |   68 |   58 |    4 |    4 |    7 |    4 |
|                            100.98.0.178 -   16 |   63 |   53 |    4 |    4 |    9 |    5 |
|                             100.99.0.82 -   20 |   60 |   48 |    0 |    5 |   14 |    5 |
|                             100.98.1.78 -   20 |   60 |   48 |  163 |  179 |  869 |  164 |
|                             100.98.1.98 -   20 |   60 |   48 |  163 |  164 |  174 |  164 |
|                          195.66.226.234 -   21 |   59 |   47 |  165 |  178 |  579 |  167 |
|              ae1-br01-eqld5.as57976.net -   13 |   71 |   62 |  171 |  240 |  629 |  177 |
|                   No response from host -  100 |   21 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   21 |    0 |    0 |    0 |    0 |    0 |
|                           137.221.78.55 -   24 |   55 |   42 |    0 |  196 | 1049 |  180 |
|                           137.221.66.41 -   13 |   71 |   62 |  171 |  175 |  407 |  172 |
|                          185.60.112.158 -   11 |   75 |   67 |  171 |  176 |  408 |  173 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 

semaphore

Honorary Master
Joined
Nov 13, 2007
Messages
12,240
@PBCool - Attempted to restart router still bad packet loss all the way through

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                               ARCHER_C5 -    0 |   88 |   88 |    0 |    0 |   10 |    1 |
|                             154.0.0.110 -   22 |   46 |   36 |    0 |    7 |  105 |    5 |
|                             154.0.4.193 -   10 |   60 |   54 |    4 |    4 |    7 |    4 |
|                            100.98.0.179 -   15 |   57 |   49 |    4 |    4 |    7 |    4 |
|                             100.99.0.86 -   17 |   53 |   44 |    4 |    7 |  105 |    5 |
|                             100.98.1.78 -   12 |   59 |   52 |  163 |  165 |  262 |  163 |
|                             100.98.1.98 -   22 |   47 |   37 |  164 |  164 |  173 |  164 |
|                          195.66.226.234 -   15 |   56 |   48 |  165 |  169 |  208 |  165 |
|              ae1-br01-eqld5.as57976.net -    6 |   72 |   68 |  171 |  211 |  399 |  172 |
|                   No response from host -  100 |   17 |    0 |    0 |    0 |    0 |    0 |
|                           137.221.65.77 -   32 |   35 |   24 |    0 |  575 | 3648 |  173 |
|            bond0-vs01-eqam1.as57976.net -   10 |   64 |   58 |  170 |  171 |  207 |  171 |
|                          185.60.112.158 -   22 |   47 |   37 |  170 |  170 |  173 |  172 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 

CrypticZA

Expert Member
Joined
Sep 21, 2019
Messages
1,724
@PBCool - Attempted to restart router still bad packet loss all the way through

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                               ARCHER_C5 -    0 |   88 |   88 |    0 |    0 |   10 |    1 |
|                             154.0.0.110 -   22 |   46 |   36 |    0 |    7 |  105 |    5 |
|                             154.0.4.193 -   10 |   60 |   54 |    4 |    4 |    7 |    4 |
|                            100.98.0.179 -   15 |   57 |   49 |    4 |    4 |    7 |    4 |
|                             100.99.0.86 -   17 |   53 |   44 |    4 |    7 |  105 |    5 |
|                             100.98.1.78 -   12 |   59 |   52 |  163 |  165 |  262 |  163 |
|                             100.98.1.98 -   22 |   47 |   37 |  164 |  164 |  173 |  164 |
|                          195.66.226.234 -   15 |   56 |   48 |  165 |  169 |  208 |  165 |
|              ae1-br01-eqld5.as57976.net -    6 |   72 |   68 |  171 |  211 |  399 |  172 |
|                   No response from host -  100 |   17 |    0 |    0 |    0 |    0 |    0 |
|                           137.221.65.77 -   32 |   35 |   24 |    0 |  575 | 3648 |  173 |
|            bond0-vs01-eqam1.as57976.net -   10 |   64 |   58 |  170 |  171 |  207 |  171 |
|                          185.60.112.158 -   22 |   47 |   37 |  170 |  170 |  173 |  172 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
If not on announcements log a ticket so they can take it up with the FNO :)
 

CrypticZA

Expert Member
Joined
Sep 21, 2019
Messages
1,724
Getting some high pings/loss on some specific local gaming servers, some are fine.

This one's bad:

View attachment 1001112
Tracing route to 129.232.149.98 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 10.10.10.1
2 22 ms 6 ms 3 ms 154.0.0.246
3 2 ms 2 ms 2 ms uwx-cust.coolideas.co.za [154.0.4.161]
4 18 ms 2 ms 1 ms 154.0.4.174
5 19 ms 19 ms 18 ms 196.10.140.7
6 20 ms 20 ms 22 ms 168.209.100.20
7 21 ms 33 ms * 41-66-132-246-f6.hetzner-jhb-ip4-gw.africainx.net [41.66.132.246]
8 * 133 ms 116 ms core-access-switch1.jnb1.host-h.net [197.189.193.1]
9 * 119 ms 119 ms row-access-switch1-row13-14.jnb1.host-h.net [197.189.193.42]
10 162 ms 133 ms * 129.232.149.98
11 117 ms 119 ms 117 ms 129.232.149.98

This one's fine:

View attachment 1001120
Tracing route to 196.28.69.111 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 10.10.10.1
2 107 ms 72 ms 2 ms 154.0.0.246
3 * 2 ms 2 ms 154.0.4.162
4 2 ms 2 ms 2 ms 154.0.4.174
5 3 ms 3 ms 2 ms optinet.ixp.capetown [196.60.70.145]
6 22 ms 22 ms 22 ms te0-7-0-3.cpt-p-2.optinet.net [197.84.7.2]
7 55 ms 34 ms 207 ms bu-ether1.cpt-p-1.optinet.net [197.84.7.33]
8 21 ms 23 ms 19 ms te0-0-0-0.vic-p-2.optinet.net [197.84.4.35]
9 21 ms 23 ms 23 ms te0-0-0-3.vic-p-1.optinet.net [197.80.7.65]
10 20 ms 20 ms 18 ms 197-80-7-79.jhb.mweb.co.za [197.80.7.79]
11 193 ms 20 ms 21 ms bu-ether3.mca-pe-1.optinet.net [197.80.4.37]
12 112 ms 25 ms 19 ms 197-80-96-30.jhb.mweb.co.za [197.80.96.30]
13 133 ms 31 ms 19 ms 196.28.69.111

Trace complete.
What game is the top one?
 

semaphore

Honorary Master
Joined
Nov 13, 2007
Messages
12,240
If not on announcements log a ticket so they can take it up with the FNO :)
I never get anyone competent when logged, much easier to get to the top brass here. The person responding to my ticket will ask me if i tested with a wired router, if i checked my network cable. I'd rather not have my blood pressure sky rocket.

Edit: But here you go: #COOL-20210126-595891
 

CrypticZA

Expert Member
Joined
Sep 21, 2019
Messages
1,724
I never get anyone competent when logged, much easier to get to the top brass here. The person responding to my ticket will ask me if i tested with a wired router, if i checked my network cable. I'd rather not have my blood pressure sky rocket.
Log the ticket then past it here :) they still need the evidence to go to the FNO and be like " LOOK WHAT IS THIS?????" :p
 
Status
Not open for further replies.
Top