Cool Ideas Fibre ISP – Feedback Thread 3

[Bl1zz4rd]

As with Apex, I think. Thanks for the quick response CISP team!

 

[renagade-wolf]

yea alot better my side, thanks

 

[zolly]

Is it just me that's getting fat timeouts? Octotel, southern suburbs Cape Town.

Edit. Cancel that, a reset seemed to sort things out.

 

[Hunted]

So, it appears the Internet Solutions have major problems tonight.

So we are now on our backup-backup path.

Unfortunately, this will not amount to a fantastic experience, but it's definately better than it was earlier tonight. We will await IS engineers' resolution and switch back to that capacity when it improves.

Well with the issues the ping to PUBG were 177ms at times and at highest 204ms..

 

[TheRoDent]

Just a thanks to Cool Ideas (just PBCool, the other guy is a dick). I complain more than most, but the service has been great lately, especially with the cable breaks going on

You're welcome.

 

[dotdan]

I also had some latency drops to around 170ms at times. It was like dangling a kit-kat in front of me, I just couldn't grab it..

 

[prod]

You're welcome.

 

[thehuman]

Seacom off the hook

https://twitter.com/i/web/status/1225693729089916940

 

[dotdan]

I don't get why the UK side of the break is taking longer to get fixed than the Congo section?

 

[Hunted]

I don't get why the UK side of the break is taking longer to get fixed than the Congo section?

Yeah, also wonder how long it will take to route traffic back on WACS after the UK fix gets done.

 

[thehuman]

I don't get why the UK side of the break is taking longer to get fixed than the Congo section?

Looks like they only started with repair now

https://twitter.com/i/web/status/1225700289086246915

 

[dotdan]

Uuuughhh.

I guess I shouldn't complain. These are first world problems.

 

[dotdan]

I don't get why the UK side of the break is taking longer to get fixed than the Congo section?

Ah I see now that the delay on UK side was bad weather between UK and Portugal.

 

[SplaT]

Is this cable problem still affecting people?

I've been trying to download a game from the Xbox PC app for several days now, I just keep getting "Check your internet connection". I think it might be timing out or something. It could be unrelated, though.

Edit: Oh, I just saw the ETR. Hmm, everything else is absolutely flawless, so I didn't understand.

 

[DuckKnuckle]

Yeah can’t even stream Twitch here

 

[thehuman]

Think wacs and sat 3 will be repaired at same time

 

[PBCool]

Yeah can’t even stream Twitch here

Do you have any traces for me, is a bit of a juggling act with IS at the moment.

 

[thehuman]

@PBCool thanks for the presure on frogfoot, installation date Wednesday morning, updated ticket and send you a PM .
Hopefully they won't cancel on me as they did with someone else i know.

 

[PBCool]

@PBCool thanks for the presure on frogfoot, installation date Wednesday morning, updated ticket and send you a PM .
Hopefully they won't cancel on me as they did with someone else i know.

Keep me in the loop.

 

[Reaper84]

@PBCool thanks for the presure on frogfoot, installation date Wednesday morning, updated ticket and send you a PM .
Hopefully they won't cancel on me as they did with someone else i know.

Hopefully you don’t have the same issue I have more than a week after installation with no news on when it will be resolved and both FNO and ISP blaming each other