Cool Ideas Fibre ISP – Feedback Thread 3

theHED

Active Member
Joined
Jun 3, 2008
Messages
30
Only notice we have is for New Cumberland, not sure if relative to you?
Has to google that :), Seems like its an apartment block in Moulle Point about 23km from me.
This is the same as 2 days ago... no PPPOE connection, lights green on ONT
 

blacklung

Well-Known Member
Joined
Apr 23, 2013
Messages
163
Confirm West Beach (Cape Town )on Octotel also down, All green on ONT but logs show timeout for the pppoe connection. Have powered off ONT for 10 minutes and powered back on.


Code:
2020-02-14 07:22:22.263040500 Modem hangup
2020-02-14 07:22:22.263042500 Waiting for 1 child processes...
2020-02-14 07:22:22.263043500   script /usr/sbin/pppoe -I eth2 -T 120 -U -m 1412 , pid 6450
2020-02-14 07:22:26.190327500 pppoe: Timeout waiting for PADO packets
2020-02-14 07:22:26.199601500 Script /usr/sbin/pppoe -I eth2 -T 120 -U -m 1412  finished (pid 6450), status = 0x1
2020-02-14 07:22:26.342178500 using channel 274
2020-02-14 07:22:26.342180500 Using interface ppp0
2020-02-14 07:22:26.342181500 Connect: ppp0 <--> /dev/pts/0
2020-02-14 07:22:27.342941500 sent [LCP ConfReq id=0x1 <mru 1492> <magic 0x1422064>]
2020-02-14 07:22:30.345894500 sent [LCP ConfReq id=0x1 <mru 1492> <magic 0x1422064>]
2020-02-14 07:22:33.349115500 sent [LCP ConfReq id=0x1 <mru 1492> <magic 0x1422064>]
2020-02-14 07:22:36.352303500 sent [LCP ConfReq id=0x1 <mru 1492> <magic 0x1422064>]
2020-02-14 07:22:39.355530500 sent [LCP ConfReq id=0x1 <mru 1492> <magic 0x1422064>]
2020-02-14 07:22:42.358701500 sent [LCP ConfReq id=0x1 <mru 1492> <magic 0x1422064>]
2020-02-14 07:22:45.361889500 sent [LCP ConfReq id=0x1 <mru 1492> <magic 0x1422064>]
2020-02-14 07:22:48.365147500 sent [LCP ConfReq id=0x1 <mru 1492> <magic 0x1422064>]
2020-02-14 07:22:51.368301500 sent [LCP ConfReq id=0x1 <mru 1492> <magic 0x1422064>]
2020-02-14 07:22:54.369141500 sent [LCP ConfReq id=0x1 <mru 1492> <magic 0x1422064>]
2020-02-14 07:22:57.372320500 LCP: timeout sending Config-Requests
2020-02-14 07:22:57.372380500 Connection terminated.
2020-02-14 07:22:57.399656500 Modem hangup
 

PBCool

Cool Ideas
Joined
Jan 11, 2016
Messages
7,215
Has to google that :), Seems like its an apartment block in Moulle Point about 23km from me.
This is the same as 2 days ago... no PPPOE connection, lights green on ONT
Ok so no then :) will see what I can find out.
 

blacklung

Well-Known Member
Joined
Apr 23, 2013
Messages
163
Confirm West Beach (Cape Town )on Octotel also down, All green on ONT but logs show timeout for the pppoe connection. Have powered off ONT for 10 minutes and powered back on.


Code:
2020-02-14 07:22:22.263040500 Modem hangup
2020-02-14 07:22:22.263042500 Waiting for 1 child processes...
2020-02-14 07:22:22.263043500   script /usr/sbin/pppoe -I eth2 -T 120 -U -m 1412 , pid 6450
2020-02-14 07:22:26.190327500 pppoe: Timeout waiting for PADO packets
2020-02-14 07:22:26.199601500 Script /usr/sbin/pppoe -I eth2 -T 120 -U -m 1412  finished (pid 6450), status = 0x1
2020-02-14 07:22:26.342178500 using channel 274
2020-02-14 07:22:26.342180500 Using interface ppp0
2020-02-14 07:22:26.342181500 Connect: ppp0 <--> /dev/pts/0
2020-02-14 07:22:27.342941500 sent [LCP ConfReq id=0x1 <mru 1492> <magic 0x1422064>]
2020-02-14 07:22:30.345894500 sent [LCP ConfReq id=0x1 <mru 1492> <magic 0x1422064>]
2020-02-14 07:22:33.349115500 sent [LCP ConfReq id=0x1 <mru 1492> <magic 0x1422064>]
2020-02-14 07:22:36.352303500 sent [LCP ConfReq id=0x1 <mru 1492> <magic 0x1422064>]
2020-02-14 07:22:39.355530500 sent [LCP ConfReq id=0x1 <mru 1492> <magic 0x1422064>]
2020-02-14 07:22:42.358701500 sent [LCP ConfReq id=0x1 <mru 1492> <magic 0x1422064>]
2020-02-14 07:22:45.361889500 sent [LCP ConfReq id=0x1 <mru 1492> <magic 0x1422064>]
2020-02-14 07:22:48.365147500 sent [LCP ConfReq id=0x1 <mru 1492> <magic 0x1422064>]
2020-02-14 07:22:51.368301500 sent [LCP ConfReq id=0x1 <mru 1492> <magic 0x1422064>]
2020-02-14 07:22:54.369141500 sent [LCP ConfReq id=0x1 <mru 1492> <magic 0x1422064>]
2020-02-14 07:22:57.372320500 LCP: timeout sending Config-Requests
2020-02-14 07:22:57.372380500 Connection terminated.
2020-02-14 07:22:57.399656500 Modem hangup
Connection back up
 

chrisGolf

Active Member
Joined
Apr 30, 2019
Messages
80
It's not often that I get emails. I got one on the 7th of Feb and prior to that was in October and prior to that in June. So big gaps between them.
okay, guess you're lucky to still be on their emailing list?

feedback from SADV:

Good day Chris,

Please note that the notification get s sent to your ISP and they have to send it to their client.

Unfortunately we cannot send it to you directly anymore.

Kind Regards
Support
 

leppie

Well-Known Member
Joined
Mar 25, 2019
Messages
203
Has to google that :), Seems like its an apartment block in Moulle Point about 23km from me.
This is the same as 2 days ago... no PPPOE connection, lights green on ONT
Had the same with Octotel with loadshedding. Seems they manage to keep the connection up, but equipment after fails...

Edit: Only happened once so far for me though.
 

Fcon_Vpro

Expert Member
Joined
Oct 9, 2007
Messages
1,148
okay, guess you're lucky to still be on their emailing list?

feedback from SADV:

Good day Chris,

Please note that the notification get s sent to your ISP and they have to send it to their client.

Unfortunately we cannot send it to you directly anymore.

Kind Regards
Support
I was the trustee who spearheaded fibre into my complex, so maybe thats why I get the emails.
 

CrypticZA

Senior Member
Joined
Sep 21, 2019
Messages
509
Any issues with local traffic? Everyone is dcing from Dota 2 and getting serve packet loss/ bad pings locally im getting 230ms to JHB discord


Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   46 |   46 |    0 |    0 |    1 |    0 |
|                            155.93.254.1 -    0 |   46 |   46 |    2 |    4 |   34 |    2 |
|                           155.93.240.33 -    0 |   46 |   46 |    2 |    2 |   25 |    2 |
|            c3h-backbone.coolideas.co.za -    3 |   43 |   42 |    1 |   52 |  236 |    1 |
|                              154.0.5.50 -    0 |   46 |   46 |    1 |   48 |  251 |    1 |
|            c6x-backbone.coolideas.co.za -    3 |   43 |   42 |   17 |   68 |  254 |   17 |
|                             154.0.5.133 -    0 |   46 |   46 |   17 |   64 |  267 |   17 |
|                         i3d.jinx.net.za -    6 |   39 |   37 |   17 |   51 |  212 |   18 |
|                       hosted-by.i3d.net -    3 |   42 |   41 |   17 |   45 |  192 |   18 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 
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