Cool Ideas Fibre ISP – Feedback Thread 3

[zolly]

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Oh how i have missed you old friend OW up and running

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Apex also looking hot

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Dota also looking spicy

South America 140. That's very niiice.

 

[dotdan]

Seems some of AWS services is still going through seacom? Start out at 160ms then jump to 200ms for the remainder of the game.

 

[r00igev@@r]

Yeap

Why do the accelerators break with the back up paths?

 

[GlassMirror]

Fortnite still hovering on 185-190ms

Yeah same here, SO complaining non stop about the high ping

 

[TheRoDent]

Only some directly peered traffic at LINX is flowing over WACS from the UK for now (thus lower latency), so certain routes will still follow the seacom path with higher latency.

 

[thehuman]

Only some directly peered traffic at LINX is flowing over WACS from the UK for now (thus lower latency), so certain routes will still follow the seacom path with higher latency.

Think till tonight will be enough time to test for stability? Or even sooner ?

 

[Hunted]

Only some directly peered traffic at LINX is flowing over WACS from the UK for now (thus lower latency), so certain routes will still follow the seacom path with higher latency.

Does that mean it's something someone else have to change?

 

[TheLostPacket]

Only some directly peered traffic at LINX is flowing over WACS from the UK for now (thus lower latency), so certain routes will still follow the seacom path with higher latency.

How long will it take till all traffic is flowing through WACS ?

 

[thehuman]

Looks like WACS is alive again, currently blended with Seacom until we see it's stable.

This was earlier

 

[prod]

Nice, what am I gonna blame now for dying in Apex Legends?

 

[TheRoDent]

Does that mean it's something someone else have to change?

No, we will make the change ourselves once we're happy with the stability. Our WACS connection is currently up, but carrying a limited amount of traffic until we switch over.

 

[PBCool]

We are busy moving traffic over to WACS as primary and off the Seacom path.

 

[Fulcrum29]

Have you guys discovered the reason what is up with the local Valve public servers? Dota2 and CSGO are in really bad shape. Some people in JHB have no issues and almost everyone else is having issues. This seems to be a widespread issue and Valve themselves are numb to quiet on queries made. From my experience, I am going into week 4 with this persistent issue, and last night it was particularly bad.

 

[PBCool]

Have you guys discovered the reason what is up with the local Valve public servers? Dota2 and CSGO are in really bad shape. Some people in JHB have no issues and almost everyone else is having issues. This seems to be a widespread issue and Valve themselves are numb to quiet on queries made. From my experience, I am going into week 4 with this persistent issue, and last night it was particularly bad.

Not aware of it to be honest, what is the issue you are experiencing?

 

[Fulcrum29]

Not aware of it to be honest, what is the issue you are experiencing?

Immense loss, and erratic pings at times. This isn't unique to Cool Ideas. I know that other people are having the same issue.

 

[PBCool]

Immense loss, and erratic pings at times. This isn't unique to Cool Ideas. I know that other people are having the same issue.

Do you have some IPs for me? We can reach out to their NOC and NAP for escalation.

 

[TheRoDent]

Immense loss, and erratic pings at times. This isn't unique to Cool Ideas. I know that other people are having the same issue.

Apparently it's related to MWeb/Optinet. Not much we can do.

 

[Fulcrum29]

Apparently it's related to MWeb/Optinet. Not much we can do.

No problem, just asking.

 

[Fulcrum29]

Do you have some IPs for me? We can reach out to their NOC and NAP for escalation.

I will have to jump on again to see which hosts which IPs, and I am about to be entertained by Eskom's loadshedding.

It is just good to know that you guys are aware of the issue in the case if any other person raises the issue with you guys. For the duration of the issue, it is silly that those who are managing said Valve servers are silent on the issue, no lead time no turnaround time no communication, this being said in the light of Valve having a viable and rather big established market in South Africa for local hosting.

 

[remoten]

That sweet ping.