Cool Ideas Fibre ISP – Feedback Thread 3

[PBCool]

Going to be difficult with AWS as they have a range of IP's that chop and change during the game. It seems that CPT users have good latency. Could it not be the JHB - CPT route because 180 is not normal. For the last year I used to get 150-160ms. Brazil was all good on 150 which shows me it isn;t the games in game latency display

Can you PM me your IP? We carry our own traffic for AWS vs using the direct connect but this is the same route as JHB and CPT. And latency from JHB to our London pop is a flat 160ms.

 

[PBCool]

Getting packet loss and higher ping to Riot EUW from lonehill SADV.

Trace or anything for us?

 

[dotdan]

 

[PBCool]

View attachment 789779

Try again for me out of interest, can only really dig deeper tomorrow.

 

[dotdan]

Try again for me out of interest, can only really dig deeper tomorrow.

Cool, will hop in a game now.

 

[Loppas]

Is there anyone here on octotel in northern subs cape town that can confirm if their international speed is fine? Friend of mine on mweb has been getting abysmal performance which we assume is an octotel thing.

 

[GlassMirror]

Is there anyone here on octotel in northern subs cape town that can confirm if their international speed is fine? Friend of mine on mweb has been getting abysmal performance which we assume is an octotel thing.

Any specific IP you want to trace or ping to?

 

[Loppas]

Any specific IP you want to trace or ping to?

Coreix speedtest single thread and multi thread. The ping is not so much an issue, just the speed.

 

[GlassMirror]

Coreix speedtest single thread and multi thread. The ping is not so much an issue, just the speed.

Okay so this is on a 20/5 line

Single:


Multi:

 

[leppie]

Coreix speedtest single thread and multi thread. The ping is not so much an issue, just the speed.

Looks alright to me, 100/100 Octotel Cape Gate

 

[wingnut771]

Is there anyone here on octotel in northern subs cape town that can confirm if their international speed is fine? Friend of mine on mweb has been getting abysmal performance which we assume is an octotel thing.

i'm guessing because cool ideas has that accelerator and mweb don't.

 

[MDE]

Hi @PBCool and @TheRoDent are there any issues with connections to Telkom? Cant get to openserve.co.za or other sites hosted with Openserve.

 

[eddief1]

Hi @PBCool and @TheRoDent are there any issues with connections to Telkom? Cant get to openserve.co.za or other sites hosted with Openserve.

View attachment 790215

Same my side, goes international then just times out

 

[Loppas]

i'm guessing because cool ideas has that accelerator and mweb don't.

Yeah good point. im gonna ask in the other isp threads as well.

 

[TheRoDent]

Hi @PBCool and @TheRoDent are there any issues with connections to Telkom? Cant get to openserve.co.za or other sites hosted with Openserve.

View attachment 790215

Hi, this should be resolved now. If not PM me your IP please...

 

[MDE]

Hi, this should be resolved now. If not PM me your IP please...

Many thanks. All working

 

[WickedP3NGU1N]

I love how empty the forum is when there are little to no problems. So for some positive vibes thanks @PBCool and @TheRoDent, network has been smooth sailing even when the cable breaks were going on.

 

[zoozi]

The level of activity and care from staff here for the quality of the network and it's users is why I'll be a cool ideas customer next month, good **** guys

 

[eddief1]

Hi, this should be resolved now. If not PM me your IP please...

Ditto, resolved for me as well, awesome @TheRoDent

 

[DJZassie]

What @PBCool and @TheRoDent do really is a thankless job around here!

Big ups to themkeeping everything always running smoothly and jumping on issue at all times of the day and night! Wouldn't find that level of customer service anywhere else!