Cool Ideas Fibre ISP – Feedback Thread 3

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dotdan

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Hi PBCool, I am still getting high latency to AWS in EU. Today it is even worse sitting at 200ms. Worse of now than during the cable break.

I think I have figured out why this might be though. It looks to me like AWS traffic is going to either Frankfurt or Stockholm instead of London or Ireland. I could be very wrong though. Is there any way to look at this or help me out? I really never had any issues over the last year only now since the cable break has my latency been screwy.

(And no it is not the in-game ping that is busted. I know the different feeling of latency in a game between 150ms and 200ms)

Capture.PNG
 

PBCool

Cool Ideas
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Hi PBCool, I am still getting high latency to AWS in EU. Today it is even worse sitting at 200ms. Worse of now than during the cable break.

I think I have figured out why this might be though. It looks to me like AWS traffic is going to either Frankfurt or Stockholm instead of London or Ireland. I could be very wrong though. Is there any way to look at this or help me out? I really never had any issues over the last year only now since the cable break has my latency been screwy.

(And no it is not the in-game ping that is busted. I know the different feeling of latency in a game between 150ms and 200ms)

View attachment 791461
Sure will have a look, quite strange.

So if I turnup our direct connect with AWS latencies seem even worse, can you confirm @dotdan
 
Last edited:

dotdan

Expert Member
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Thanks for checking for me, I appreciate it. Only difference between us is that I am in JHB.
 

CrypticZA

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Joined
Sep 21, 2019
Messages
2,248
Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   16 |   16 |    0 |    0 |    0 |    0 |
|               uow1-cust.coolideas.co.za -    0 |   16 |   16 |    2 |   13 |   74 |   11 |
|               um5d-cust.coolideas.co.za -    0 |   16 |   16 |    2 |    2 |    6 |    2 |
|            c3h-backbone.coolideas.co.za -    0 |   16 |   16 |    1 |    1 |    1 |    1 |
|                ump-cust.coolideas.co.za -    0 |   16 |   16 |    1 |    1 |    2 |    1 |
|                              100.98.0.4 -    0 |   16 |   16 |    1 |    1 |    2 |    1 |
|                          155.93.240.194 -    0 |   16 |   16 |    1 |    3 |   10 |    7 |
|                           52.95.106.124 -    0 |   16 |   16 |    1 |    1 |    3 |    1 |
|                             52.93.57.76 -    0 |   16 |   16 |    2 |    2 |    4 |    2 |
|                             52.93.57.85 -    0 |   16 |   16 |    1 |    2 |    4 |    1 |
|                            52.93.134.66 -    0 |   16 |   16 |  152 |  152 |  157 |  152 |
|                           52.93.134.189 -    0 |   16 |   16 |  152 |  153 |  169 |  169 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                           54.239.44.148 -    0 |   16 |   16 |  152 |  153 |  157 |  153 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                             52.93.6.150 -    0 |   16 |   16 |  152 |  152 |  159 |  154 |
|                            52.93.101.29 -    0 |   16 |   16 |  152 |  152 |  159 |  153 |
|                            52.93.101.52 -    0 |   16 |   16 |  152 |  153 |  168 |  153 |
|                             52.93.7.141 -    0 |   16 |   16 |  152 |  153 |  173 |  173 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|ec2-18-200-0-0.eu-west-1.compute.amazonaws.com -    0 |   16 |   16 |  152 |  152 |  152 |  152 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Also found this site: http://ec2-reachability.amazonaws.com/ which i used back in the day for troubleshooting when i had Fortnite issues (like 2 years ago) trace to an IP in Ireland attached
 

dotdan

Expert Member
Joined
Jul 17, 2008
Messages
1,341
Sitting 160ms now in game. Looks like that made the difference? Hopefully that doesn't stuff up other people's services?
 

PBCool

Cool Ideas
Company Rep
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Jan 11, 2016
Messages
11,728
Sitting 160ms now in game. Looks like that made the difference? Hopefully that doesn't stuff up other people's services?
Which is curious considering cloudpings are worse :) we disabled the direct connect when they were using Eassy. Ideally we can want to only use it as a backup.
 

leppie

Senior Member
Joined
Mar 25, 2019
Messages
534
Something wrong since around 7:15PM with latency to first hop (154.0.0.245). Cape Gate Octotel 100/100

1582741177709.png

Side note: My router even reset itself...

Download from JHB totally fubar too...

1582741463518.png
 

milomak

Honorary Master
Joined
May 23, 2007
Messages
12,571
is international still screwed? especially for streaming?

is the telkom break in anyway involved?
 

TheRoDent

Cool Ideas Rep
Joined
Aug 6, 2003
Messages
5,919
is international still screwed? especially for streaming?

is the telkom break in anyway involved?

Err, no. We never had any major issues, and the WACS break has been resolved a few weeks ago.

What are you having trouble with, and what network are you on ?
 
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