Cool Ideas Fibre ISP – Feedback Thread 3

Hype · Feb 26, 2020

CrypticZA said:
@Hype

View attachment 791455

Thank you very much!

dotdan · Feb 26, 2020

Hi PBCool, I am still getting high latency to AWS in EU. Today it is even worse sitting at 200ms. Worse of now than during the cable break.

I think I have figured out why this might be though. It looks to me like AWS traffic is going to either Frankfurt or Stockholm instead of London or Ireland. I could be very wrong though. Is there any way to look at this or help me out? I really never had any issues over the last year only now since the cable break has my latency been screwy.

(And no it is not the in-game ping that is busted. I know the different feeling of latency in a game between 150ms and 200ms)

MDE · Feb 26, 2020

@PBCool any news on Octotel prices this year? We staying the same?

PBCool · Feb 26, 2020

dotdan said:
Hi PBCool, I am still getting high latency to AWS in EU. Today it is even worse sitting at 200ms. Worse of now than during the cable break.

I think I have figured out why this might be though. It looks to me like AWS traffic is going to either Frankfurt or Stockholm instead of London or Ireland. I could be very wrong though. Is there any way to look at this or help me out? I really never had any issues over the last year only now since the cable break has my latency been screwy.

(And no it is not the in-game ping that is busted. I know the different feeling of latency in a game between 150ms and 200ms)

View attachment 791461

Sure will have a look, quite strange.

So if I turnup our direct connect with AWS latencies seem even worse, can you confirm @dotdan

CrypticZA · Feb 26, 2020

These are mine from two different sites and i get like 145 in game

dotdan · Feb 26, 2020

Thanks for checking for me, I appreciate it. Only difference between us is that I am in JHB.

dotdan · Feb 26, 2020

PBCool said:
Sure will have a look, quite strange.

So if I turnup our direct connect with AWS latencies seem even worse, can you confirm @dotdan

I am not sure PB, let me know if I should test?

CrypticZA · Feb 26, 2020

Code:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   16 |   16 |    0 |    0 |    0 |    0 |
|               uow1-cust.coolideas.co.za -    0 |   16 |   16 |    2 |   13 |   74 |   11 |
|               um5d-cust.coolideas.co.za -    0 |   16 |   16 |    2 |    2 |    6 |    2 |
|            c3h-backbone.coolideas.co.za -    0 |   16 |   16 |    1 |    1 |    1 |    1 |
|                ump-cust.coolideas.co.za -    0 |   16 |   16 |    1 |    1 |    2 |    1 |
|                              100.98.0.4 -    0 |   16 |   16 |    1 |    1 |    2 |    1 |
|                          155.93.240.194 -    0 |   16 |   16 |    1 |    3 |   10 |    7 |
|                           52.95.106.124 -    0 |   16 |   16 |    1 |    1 |    3 |    1 |
|                             52.93.57.76 -    0 |   16 |   16 |    2 |    2 |    4 |    2 |
|                             52.93.57.85 -    0 |   16 |   16 |    1 |    2 |    4 |    1 |
|                            52.93.134.66 -    0 |   16 |   16 |  152 |  152 |  157 |  152 |
|                           52.93.134.189 -    0 |   16 |   16 |  152 |  153 |  169 |  169 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                           54.239.44.148 -    0 |   16 |   16 |  152 |  153 |  157 |  153 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                             52.93.6.150 -    0 |   16 |   16 |  152 |  152 |  159 |  154 |
|                            52.93.101.29 -    0 |   16 |   16 |  152 |  152 |  159 |  153 |
|                            52.93.101.52 -    0 |   16 |   16 |  152 |  153 |  168 |  153 |
|                             52.93.7.141 -    0 |   16 |   16 |  152 |  153 |  173 |  173 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|ec2-18-200-0-0.eu-west-1.compute.amazonaws.com -    0 |   16 |   16 |  152 |  152 |  152 |  152 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Also found this site: http://ec2-reachability.amazonaws.com/ which i used back in the day for troubleshooting when i had Fortnite issues (like 2 years ago) trace to an IP in Ireland attached

dotdan · Feb 26, 2020

Sitting 160ms now in game. Looks like that made the difference? Hopefully that doesn't stuff up other people's services?

PBCool · Feb 26, 2020

dotdan said:
Sitting 160ms now in game. Looks like that made the difference? Hopefully that doesn't stuff up other people's services?

Which is curious considering cloudpings are worse

we disabled the direct connect when they were using Eassy. Ideally we can want to only use it as a backup.

dotdan · Feb 26, 2020

Why would CPT and JHB be different though?

dotdan · Feb 26, 2020

And it is back to 200ms

dotdan · Feb 26, 2020

Fek it. Hopefully better tomorrow

leppie · Feb 26, 2020

Something wrong since around 7:15PM with latency to first hop (154.0.0.245). Cape Gate Octotel 100/100

Side note: My router even reset itself...

Download from JHB totally fubar too...

PBCool · Feb 26, 2020

dotdan said:
And it is back to 200ms

Weird we haven't done any other changes.

PBCool · Feb 26, 2020

leppie said:
Something wrong since around 7:15PM with latency to first hop (154.0.0.245). Cape Gate Octotel 100/100

View attachment 791503

Side note: My router even reset itself...

Download from JHB totally fubar too...

View attachment 791519

If to first hop means FNO, no notices from them as yet.

PBCool · Feb 26, 2020

dotdan said:
Why would CPT and JHB be different though?

Shouldn't be?

leppie · Feb 26, 2020

PBCool said:
If to first hop means FNO, no notices from them as yet.

Looks like whatever they were doing, it is fixed now. Latency back to normal.

milomak · Feb 27, 2020

is international still screwed? especially for streaming?

is the telkom break in anyway involved?

TheRoDent · Feb 27, 2020

milomak said:
is international still screwed? especially for streaming?

is the telkom break in anyway involved?

Err, no. We never had any major issues, and the WACS break has been resolved a few weeks ago.

What are you having trouble with, and what network are you on ?

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