Cool Ideas Fibre ISP – Feedback Thread 3

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DeatheCore

Senior Member
Joined
Dec 4, 2006
Messages
814
Seems to be related to Vuma clients terminating in Bree street. I've seen a couple of BGP drops on the Vumatel session at around 17:45

Nothing on their notifications though.
Ahh, thanks for checking it out! That's probably what I've noticed on this end. Guessing there's a reason for it, perhaps Vuma were fiddling?
 

jannier

Expert Member
Joined
Jul 31, 2005
Messages
1,925
Try again?
Thanks, working.

Code:
C:\iperf>iperf3 -R -u -b 10M -p 17001 -c trcvmh01.cisp.co.za
warning: Ignoring nonsense TCP MSS 0
Connecting to host trcvmh01.cisp.co.za, port 17001
Reverse mode, remote host trcvmh01.cisp.co.za is sending
[  5] local 192.168.88.246 port 55753 connected to 154.0.15.181 port 17001
[ ID] Interval           Transfer     Bitrate         Jitter    Lost/Total Datagrams
[  5]   0.00-1.00   sec  1.24 MBytes  10.4 Mbits/sec  0.099 ms  0/891 (0%)
[  5]   1.00-2.00   sec  1.19 MBytes  10.0 Mbits/sec  0.065 ms  0/856 (0%)
[  5]   2.00-3.00   sec  1.19 MBytes  10.0 Mbits/sec  0.100 ms  0/856 (0%)
[  5]   3.00-4.00   sec  1.19 MBytes  9.99 Mbits/sec  0.101 ms  0/856 (0%)
[  5]   4.00-5.00   sec  1.19 MBytes  10.0 Mbits/sec  0.109 ms  0/857 (0%)
[  5]   5.00-6.00   sec  1.19 MBytes  10.0 Mbits/sec  0.075 ms  0/856 (0%)
[  5]   6.00-7.00   sec  1.19 MBytes  9.99 Mbits/sec  0.167 ms  0/856 (0%)
[  5]   7.00-8.00   sec  1.19 MBytes  10.0 Mbits/sec  0.101 ms  0/856 (0%)
[  5]   8.00-9.00   sec  1.19 MBytes  10.0 Mbits/sec  0.079 ms  0/856 (0%)
[  5]   9.00-10.00  sec  1.19 MBytes  9.99 Mbits/sec  0.028 ms  0/856 (0%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bitrate         Jitter    Lost/Total Datagrams
[  5]   0.00-10.04  sec  12.0 MBytes  10.0 Mbits/sec  0.000 ms  0/8598 (0%)  sender
[  5]   0.00-10.00  sec  12.0 MBytes  10.0 Mbits/sec  0.028 ms  0/8596 (0%)  receiver

iperf Done.
 

Phinix

Expert Member
Joined
Jun 18, 2010
Messages
1,147
Wanted to check if there is any way to get lower ping to these two servers? 52.57.30.98 : 18.184.42.226
They are Guild Wars 2 servers.

2020-03-02_11-37-28.png
2020-03-02_11-46-57.png
 

Reaper84

Expert Member
Joined
Jun 24, 2008
Messages
3,329
Hi @PBCool . My line looks a lot more stable with no PPP drops since Saturday night so a big thanks again for all the assistance in pushing Frogfoot to fix it.

I'm still seeing quite high ping to the Elder Scrolls Online EU server though (195.122.154.1)

C:\Users\>tracert 195.122.154.1

Tracing route to 195.122.154.1 over a maximum of 30 hops

1 * * * Request timed out.
2 13 ms 11 ms 11 ms u6u-cust.coolideas.co.za [154.0.0.246]
3 11 ms 11 ms 11 ms uwy-cust.coolideas.co.za [154.0.4.162]
4 156 ms 155 ms 155 ms usi-cust.coolideas.co.za [154.0.4.2]
5 156 ms 156 ms 156 ms hu0-5-0-1.1200.ccr21.lon01.atlas.cogentco.com [149.14.250.249]
6 226 ms 224 ms 224 ms be2871.ccr42.lon13.atlas.cogentco.com [154.54.58.185]
7 224 ms 224 ms 224 ms be2490.ccr42.jfk02.atlas.cogentco.com [154.54.42.85]
8 224 ms 223 ms 223 ms be3363.ccr31.jfk04.atlas.cogentco.com [154.54.3.126]
9 223 ms 223 ms 223 ms 62.157.249.201
10 244 ms 245 ms 244 ms f-eh1-i.F.DE.NET.DTAG.DE [217.5.89.10]
11 245 ms 245 ms 245 ms 195.122.154.1



Anything you can see from your side?

Thanks again

Hi @PBCool Any ideas on this one? Why would it be routing to the US(154.54.42.85) for some hops if the destination IP is in the EU?

Thanks
 

Hunted

Senior Member
Joined
Aug 6, 2003
Messages
988
Try again?

from a CPT point of View
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| DSL-AC68U-68D8 - 0 | 34 | 34 | 0 | 0 | 1 | 0 |
| ujk1-cust.coolideas.co.za - 0 | 34 | 34 | 2 | 5 | 52 | 3 |
| c3h-backbone.coolideas.co.za - 0 | 34 | 34 | 1 | 1 | 2 | 1 |
| cd-backbone.coolideas.co.za - 0 | 34 | 34 | 1 | 1 | 3 | 1 |
| usi-cust.coolideas.co.za - 4 | 30 | 29 | 145 | 145 | 148 | 145 |
| 195.66.237.175 - 0 | 34 | 34 | 146 | 148 | 173 | 146 |
| 52.95.61.188 - 0 | 34 | 34 | 147 | 148 | 159 | 152 |
| 52.95.61.75 - 0 | 34 | 34 | 146 | 147 | 163 | 146 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| 52.93.133.235 - 0 | 34 | 34 | 158 | 159 | 168 | 159 |
| 150.222.240.143 - 0 | 34 | 34 | 159 | 160 | 168 | 159 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| 52.93.111.247 - 0 | 34 | 34 | 159 | 161 | 176 | 160 |
| 54.239.106.73 - 0 | 34 | 34 | 159 | 160 | 168 | 159 |
| 52.93.23.124 - 0 | 34 | 34 | 159 | 159 | 167 | 159 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| DSL-AC68U-68D8 - 0 | 16 | 16 | 0 | 0 | 0 | 0 |
| ujk1-cust.coolideas.co.za - 0 | 16 | 16 | 2 | 3 | 6 | 6 |
| c3h-backbone.coolideas.co.za - 0 | 16 | 16 | 1 | 1 | 3 | 2 |
| cd-backbone.coolideas.co.za - 0 | 16 | 16 | 1 | 1 | 3 | 1 |
| usi-cust.coolideas.co.za - 0 | 16 | 16 | 145 | 145 | 146 | 145 |
| 195.66.237.175 - 0 | 16 | 16 | 146 | 147 | 155 | 155 |
| 52.95.61.176 - 0 | 16 | 16 | 147 | 148 | 158 | 152 |
| 52.95.61.39 - 0 | 16 | 16 | 146 | 146 | 152 | 146 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| 52.93.134.13 - 0 | 16 | 16 | 159 | 160 | 177 | 159 |
| 52.93.134.113 - 0 | 16 | 16 | 159 | 160 | 165 | 161 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| 54.239.106.110 - 0 | 16 | 16 | 160 | 161 | 171 | 160 |
| 52.93.111.250 - 0 | 16 | 16 | 159 | 159 | 160 | 159 |
| 52.93.111.45 - 0 | 16 | 16 | 160 | 161 | 162 | 161 |
| 54.239.106.181 - 0 | 16 | 16 | 162 | 180 | 205 | 174 |
| 54.239.4.214 - 0 | 16 | 16 | 159 | 160 | 163 | 163 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 

PBCool

Cool Ideas
Company Rep
Joined
Jan 11, 2016
Messages
11,804
from a CPT point of View
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| DSL-AC68U-68D8 - 0 | 34 | 34 | 0 | 0 | 1 | 0 |
| ujk1-cust.coolideas.co.za - 0 | 34 | 34 | 2 | 5 | 52 | 3 |
| c3h-backbone.coolideas.co.za - 0 | 34 | 34 | 1 | 1 | 2 | 1 |
| cd-backbone.coolideas.co.za - 0 | 34 | 34 | 1 | 1 | 3 | 1 |
| usi-cust.coolideas.co.za - 4 | 30 | 29 | 145 | 145 | 148 | 145 |
| 195.66.237.175 - 0 | 34 | 34 | 146 | 148 | 173 | 146 |
| 52.95.61.188 - 0 | 34 | 34 | 147 | 148 | 159 | 152 |
| 52.95.61.75 - 0 | 34 | 34 | 146 | 147 | 163 | 146 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| 52.93.133.235 - 0 | 34 | 34 | 158 | 159 | 168 | 159 |
| 150.222.240.143 - 0 | 34 | 34 | 159 | 160 | 168 | 159 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| 52.93.111.247 - 0 | 34 | 34 | 159 | 161 | 176 | 160 |
| 54.239.106.73 - 0 | 34 | 34 | 159 | 160 | 168 | 159 |
| 52.93.23.124 - 0 | 34 | 34 | 159 | 159 | 167 | 159 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| DSL-AC68U-68D8 - 0 | 16 | 16 | 0 | 0 | 0 | 0 |
| ujk1-cust.coolideas.co.za - 0 | 16 | 16 | 2 | 3 | 6 | 6 |
| c3h-backbone.coolideas.co.za - 0 | 16 | 16 | 1 | 1 | 3 | 2 |
| cd-backbone.coolideas.co.za - 0 | 16 | 16 | 1 | 1 | 3 | 1 |
| usi-cust.coolideas.co.za - 0 | 16 | 16 | 145 | 145 | 146 | 145 |
| 195.66.237.175 - 0 | 16 | 16 | 146 | 147 | 155 | 155 |
| 52.95.61.176 - 0 | 16 | 16 | 147 | 148 | 158 | 152 |
| 52.95.61.39 - 0 | 16 | 16 | 146 | 146 | 152 | 146 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| 52.93.134.13 - 0 | 16 | 16 | 159 | 160 | 177 | 159 |
| 52.93.134.113 - 0 | 16 | 16 | 159 | 160 | 165 | 161 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| 54.239.106.110 - 0 | 16 | 16 | 160 | 161 | 171 | 160 |
| 52.93.111.250 - 0 | 16 | 16 | 159 | 159 | 160 | 159 |
| 52.93.111.45 - 0 | 16 | 16 | 160 | 161 | 162 | 161 |
| 54.239.106.181 - 0 | 16 | 16 | 162 | 180 | 205 | 174 |
| 54.239.4.214 - 0 | 16 | 16 | 159 | 160 | 163 | 163 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
So we are doing transit for AWS now, so looks like an improvement in latency.
 

SmartKit

SmartKit Rep
Joined
Jun 29, 2008
Messages
8,218
@PBCool

Submitted ticket number #COOL-20200301-387361 almost 24 hours ago - and called twice! Still no work on a reference from Vumatel or a technician. Seriously guys, if you didn't have enough issues now your support is sliding.

Please sort it out ASAP.
 

SmartKit

SmartKit Rep
Joined
Jun 29, 2008
Messages
8,218
@PBCool

Submitted ticket number #COOL-20200301-387361 almost 24 hours ago - and called twice! Still no work on a reference from Vumatel or a technician. Seriously guys, if you didn't have enough issues now your support is sliding.

Please sort it out ASAP.

Finally: Your Vumatel ref is : ISP-147xxx

Seriously, it shouldn't take this long or be this diifficult!
 

Hunted

Senior Member
Joined
Aug 6, 2003
Messages
988
So we are doing transit for AWS now, so looks like an improvement in latency.
Hi again,

Thanks the pings looks good.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| DSL-AC68U-68D8 - 0 | 36 | 36 | 0 | 0 | 0 | 0 |
| 155.93.227.1 - 0 | 36 | 36 | 2 | 4 | 26 | 2 |
| c3h-backbone.coolideas.co.za - 0 | 36 | 36 | 1 | 1 | 2 | 1 |
| ump-cust.coolideas.co.za - 0 | 36 | 36 | 1 | 1 | 3 | 1 |
| usi-cust.coolideas.co.za - 0 | 36 | 36 | 145 | 145 | 146 | 145 |
| linx-lon2.thn2.peering.clouvider.net - 0 | 36 | 36 | 145 | 146 | 174 | 145 |
| 10.1.10.1 - 0 | 36 | 36 | 145 | 148 | 198 | 146 |
| 94.154.157.44 - 0 | 36 | 36 | 145 | 148 | 209 | 146 |
| 94.154.157.45 - 0 | 36 | 36 | 146 | 163 | 253 | 151 |
| 5.253.114.172 - 0 | 36 | 36 | 146 | 173 | 957 | 148 |
| 194.35.233.170 - 0 | 36 | 36 | 145 | 145 | 147 | 146 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 
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