Cool Ideas Fibre ISP – Feedback Thread 3

[SumiZA]

Can anyone speak of how long a migration from a different ISP to CISP took on Vumatel trenched?

Old ISP Cancelled on 29th with confirmation received from Vuma, Vuma shop page shows no package activated and a phonecall to Vuma confirmed that there is no package showing on the line at all, yet the response i received from CISP connect team is: " this has been escalated to our service manager at Vumatel for them to free up the address so that we can place the migration order."
:/

 

[PBCool]

Can anyone speak of how long a migration from a different ISP to CISP took on Vumatel trenched?

Old ISP Cancelled on 29th with confirmation received from Vuma, Vuma shop page shows no package activated and a phonecall to Vuma confirmed that there is no package showing on the line at all, yet the response i received from CISP connect team is: " this has been escalated to our service manager at Vumatel for them to free up the address so that we can place the migration order."
:/

As per my PM, this is a stuffup with Vumatels new portal and order process, we go through the same crap with releasing lines, get accused of holding lines ransom etc when it's just the portal that isnt working as it should. With the confirmation we can now escalate as a manual process.

 

[Hunted]

So we are doing transit for AWS now, so looks like an improvement in latency.

159ms ping now. thank you very much.

 

[SumiZA]

As per my PM, this is a stuffup with Vumatels new portal and order process, we go through the same crap with releasing lines, get accused of holding lines ransom etc when it's just the portal that isnt working as it should. With the confirmation we can now escalate as a manual process.

Thanks for the info. It's easy for us consumers to misunderstand what's being said by the reps in the connect team. I'll cross fingers for tomorrow

 

[CrypticZA]

C:\Users\Jason>%UserProfile%\Desktop\iperf3.exe -R -u -b 10M -p 17001 -c trcvmh01.cisp.co.za
Connecting to host trcvmh01.cisp.co.za, port 17001
Reverse mode, remote host trcvmh01.cisp.co.za is sending
[  4] local 192.168.0.109 port 49820 connected to 154.0.15.181 port 17001
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datagrams
[  4]   0.00-1.00   sec  1.24 MBytes  10.4 Mbits/sec  0.203 ms  0/159 (0%)
[  4]   1.00-2.00   sec  1.19 MBytes  9.96 Mbits/sec  0.438 ms  1/153 (0.65%)
[  4]   2.00-3.00   sec  1.19 MBytes  9.97 Mbits/sec  0.134 ms  0/152 (0%)
[  4]   3.00-4.00   sec  1.20 MBytes  10.0 Mbits/sec  0.124 ms  0/153 (0%)
[  4]   4.00-5.00   sec  1.19 MBytes  9.95 Mbits/sec  0.287 ms  0/152 (0%)
[  4]   5.00-6.00   sec  1.20 MBytes  10.0 Mbits/sec  0.388 ms  0/153 (0%)
[  4]   6.00-7.00   sec  1.19 MBytes  9.96 Mbits/sec  0.181 ms  0/152 (0%)
iperf3: OUT OF ORDER - incoming packet = 1136 and received packet = 1142 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1137 and received packet = 1142 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1138 and received packet = 1146 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1139 and received packet = 1146 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1140 and received packet = 1146 AND SP = 4
[  4]   7.00-8.00   sec  1.20 MBytes  10.0 Mbits/sec  0.199 ms  5/153 (3.3%)
[  4]   8.00-9.00   sec  1.20 MBytes  10.0 Mbits/sec  0.135 ms  0/153 (0%)
[  4]   9.00-10.00  sec  1.19 MBytes  9.94 Mbits/sec  0.490 ms  0/152 (0%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datagrams
[  4]   0.00-10.00  sec  12.0 MBytes  10.0 Mbits/sec  0.486 ms  6/1533 (0.39%)
[  4] Sent 1533 datagrams
[SUM]  0.0-10.0 sec  5 datagrams received out-of-order

What do these out of orders mean?

Connection in Overwatch is very jittery and did this local iperf and get this out of order xD

 

[CrypticZA]

C:\Users\Jason>%UserProfile%\Desktop\iperf3.exe -R -u -b 10M -p 17001 -c trcvmh01.cisp.co.za
Connecting to host trcvmh01.cisp.co.za, port 17001
Reverse mode, remote host trcvmh01.cisp.co.za is sending
[  4] local 192.168.0.109 port 49820 connected to 154.0.15.181 port 17001
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datagrams
[  4]   0.00-1.00   sec  1.24 MBytes  10.4 Mbits/sec  0.203 ms  0/159 (0%)
[  4]   1.00-2.00   sec  1.19 MBytes  9.96 Mbits/sec  0.438 ms  1/153 (0.65%)
[  4]   2.00-3.00   sec  1.19 MBytes  9.97 Mbits/sec  0.134 ms  0/152 (0%)
[  4]   3.00-4.00   sec  1.20 MBytes  10.0 Mbits/sec  0.124 ms  0/153 (0%)
[  4]   4.00-5.00   sec  1.19 MBytes  9.95 Mbits/sec  0.287 ms  0/152 (0%)
[  4]   5.00-6.00   sec  1.20 MBytes  10.0 Mbits/sec  0.388 ms  0/153 (0%)
[  4]   6.00-7.00   sec  1.19 MBytes  9.96 Mbits/sec  0.181 ms  0/152 (0%)
iperf3: OUT OF ORDER - incoming packet = 1136 and received packet = 1142 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1137 and received packet = 1142 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1138 and received packet = 1146 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1139 and received packet = 1146 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1140 and received packet = 1146 AND SP = 4
[  4]   7.00-8.00   sec  1.20 MBytes  10.0 Mbits/sec  0.199 ms  5/153 (3.3%)
[  4]   8.00-9.00   sec  1.20 MBytes  10.0 Mbits/sec  0.135 ms  0/153 (0%)
[  4]   9.00-10.00  sec  1.19 MBytes  9.94 Mbits/sec  0.490 ms  0/152 (0%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datagrams
[  4]   0.00-10.00  sec  12.0 MBytes  10.0 Mbits/sec  0.486 ms  6/1533 (0.39%)
[  4] Sent 1533 datagrams
[SUM]  0.0-10.0 sec  5 datagrams received out-of-order

What do these out of orders mean?

Connection in Overwatch is very jittery and did this local iperf and get this out of order xD

C:\Users\Jason>%UserProfile%\Desktop\iperf3.exe -R -u -b 10M -p 17001 -c trcvmh01.cisp.co.za
Connecting to host trcvmh01.cisp.co.za, port 17001
Reverse mode, remote host trcvmh01.cisp.co.za is sending
[  4] local 192.168.0.109 port 53898 connected to 154.0.15.181 port 17001
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datagrams
[  4]   0.00-1.00   sec  1.24 MBytes  10.4 Mbits/sec  0.328 ms  0/159 (0%)
[  4]   1.00-2.00   sec  1.20 MBytes  10.0 Mbits/sec  0.210 ms  0/153 (0%)
[  4]   2.00-3.00   sec  1.19 MBytes  9.95 Mbits/sec  0.548 ms  0/152 (0%)
[  4]   3.00-4.00   sec  1.20 MBytes  10.0 Mbits/sec  0.293 ms  0/153 (0%)
[  4]   4.00-5.00   sec  1.20 MBytes  10.0 Mbits/sec  0.072 ms  0/153 (0%)
[  4]   5.00-6.00   sec  1.19 MBytes  9.96 Mbits/sec  0.440 ms  0/152 (0%)
[  4]   6.00-7.00   sec  1.20 MBytes  10.0 Mbits/sec  0.578 ms  0/153 (0%)
[  4]   7.00-8.00   sec  1.19 MBytes  9.96 Mbits/sec  0.239 ms  0/152 (0%)
[  4]   8.00-9.00   sec  1.20 MBytes  10.0 Mbits/sec  0.542 ms  0/153 (0%)
[  4]   9.00-10.00  sec  1.19 MBytes  9.97 Mbits/sec  0.270 ms  0/152 (0%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datagrams
[  4]   0.00-10.00  sec  12.0 MBytes  10.0 Mbits/sec  0.280 ms  0/1533 (0%)
[  4] Sent 1533 datagrams

C:\Users\Jason>%UserProfile%\Desktop\iperf3.exe -R -u -b 10M -p 17001 -c ter-cpt-iperf-1.cisp.co.za -O 2
Connecting to host ter-cpt-iperf-1.cisp.co.za, port 17001
Reverse mode, remote host ter-cpt-iperf-1.cisp.co.za is sending
[  4] local 192.168.0.109 port 50660 connected to 154.0.15.181 port 17001
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datagrams
[  4]   0.00-1.00   sec  1.24 MBytes  10.4 Mbits/sec  0.159 ms  0/159 (0%)  (omitted)
[  4]   1.00-1.00   sec  1.19 MBytes  4.98 Mbits/sec  0.502 ms  0/305 (0%)
[  4]   1.00-2.00   sec  1.20 MBytes  10.0 Mbits/sec  0.658 ms  0/153 (0%)
[  4]   2.00-3.00   sec  1.20 MBytes  10.0 Mbits/sec  0.702 ms  0/153 (0%)
[  4]   3.00-4.00   sec  1.19 MBytes  9.97 Mbits/sec  0.352 ms  0/152 (0%)
[  4]   4.00-5.00   sec  1.20 MBytes  10.0 Mbits/sec  0.283 ms  0/153 (0%)
[  4]   5.00-6.00   sec  1.19 MBytes  9.96 Mbits/sec  0.457 ms  0/152 (0%)
[  4]   6.00-7.00   sec  1.20 MBytes  10.0 Mbits/sec  0.161 ms  0/153 (0%)
[  4]   7.00-8.00   sec  1.19 MBytes  9.97 Mbits/sec  0.893 ms  0/152 (0%)
[  4]   8.00-9.00   sec  1.20 MBytes  10.0 Mbits/sec  0.312 ms  0/153 (0%)
[  4]   9.00-10.00  sec  1.19 MBytes  9.96 Mbits/sec  0.649 ms  1/153 (0.65%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datagrams
[  4]   0.00-10.00  sec  12.0 MBytes  10.0 Mbits/sec  0.649 ms  1/1526 (0.066%)
[  4] Sent 1526 datagrams

iperf Done.

nvm i am gucci

 

[TheRoDent]

C:\Users\Jason>%UserProfile%\Desktop\iperf3.exe -R -u -b 10M -p 17001 -c trcvmh01.cisp.co.za
Connecting to host trcvmh01.cisp.co.za, port 17001
Reverse mode, remote host trcvmh01.cisp.co.za is sending
[  4] local 192.168.0.109 port 49820 connected to 154.0.15.181 port 17001
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datagrams
[  4]   0.00-1.00   sec  1.24 MBytes  10.4 Mbits/sec  0.203 ms  0/159 (0%)
[  4]   1.00-2.00   sec  1.19 MBytes  9.96 Mbits/sec  0.438 ms  1/153 (0.65%)
[  4]   2.00-3.00   sec  1.19 MBytes  9.97 Mbits/sec  0.134 ms  0/152 (0%)
[  4]   3.00-4.00   sec  1.20 MBytes  10.0 Mbits/sec  0.124 ms  0/153 (0%)
[  4]   4.00-5.00   sec  1.19 MBytes  9.95 Mbits/sec  0.287 ms  0/152 (0%)
[  4]   5.00-6.00   sec  1.20 MBytes  10.0 Mbits/sec  0.388 ms  0/153 (0%)
[  4]   6.00-7.00   sec  1.19 MBytes  9.96 Mbits/sec  0.181 ms  0/152 (0%)
iperf3: OUT OF ORDER - incoming packet = 1136 and received packet = 1142 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1137 and received packet = 1142 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1138 and received packet = 1146 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1139 and received packet = 1146 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1140 and received packet = 1146 AND SP = 4
[  4]   7.00-8.00   sec  1.20 MBytes  10.0 Mbits/sec  0.199 ms  5/153 (3.3%)
[  4]   8.00-9.00   sec  1.20 MBytes  10.0 Mbits/sec  0.135 ms  0/153 (0%)
[  4]   9.00-10.00  sec  1.19 MBytes  9.94 Mbits/sec  0.490 ms  0/152 (0%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datagrams
[  4]   0.00-10.00  sec  12.0 MBytes  10.0 Mbits/sec  0.486 ms  6/1533 (0.39%)
[  4] Sent 1533 datagrams
[SUM]  0.0-10.0 sec  5 datagrams received out-of-order

What do these out of orders mean?

Connection in Overwatch is very jittery and did this local iperf and get this out of order xD

It's not abnormal for some out of order UDP packets. There was one specific version of iperf for Windows that also amplified the out of order packets.

Loss is the biggest concern.

 

[CrypticZA]

It's not abnormal for some out of order UDP packets. There was one specific version of iperf for Windows that also amplified the out of order packets.

Loss is the biggest concern.

Reason i was testing is because my ping to London is around 5-8ms more and in most games its sitting around 10ms more. Seeing mid 170's in Overwatch and almost 150 in Apex thought maybe my line is having issues. Also seeing the connection issue icon often in game

 

[image132]

C:\Users\Jason>%UserProfile%\Desktop\iperf3.exe -R -u -b 10M -p 17001 -c trcvmh01.cisp.co.za
Connecting to host trcvmh01.cisp.co.za, port 17001
Reverse mode, remote host trcvmh01.cisp.co.za is sending
[  4] local 192.168.0.109 port 49820 connected to 154.0.15.181 port 17001
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datagrams
[  4]   0.00-1.00   sec  1.24 MBytes  10.4 Mbits/sec  0.203 ms  0/159 (0%)
[  4]   1.00-2.00   sec  1.19 MBytes  9.96 Mbits/sec  0.438 ms  1/153 (0.65%)
[  4]   2.00-3.00   sec  1.19 MBytes  9.97 Mbits/sec  0.134 ms  0/152 (0%)
[  4]   3.00-4.00   sec  1.20 MBytes  10.0 Mbits/sec  0.124 ms  0/153 (0%)
[  4]   4.00-5.00   sec  1.19 MBytes  9.95 Mbits/sec  0.287 ms  0/152 (0%)
[  4]   5.00-6.00   sec  1.20 MBytes  10.0 Mbits/sec  0.388 ms  0/153 (0%)
[  4]   6.00-7.00   sec  1.19 MBytes  9.96 Mbits/sec  0.181 ms  0/152 (0%)
iperf3: OUT OF ORDER - incoming packet = 1136 and received packet = 1142 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1137 and received packet = 1142 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1138 and received packet = 1146 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1139 and received packet = 1146 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1140 and received packet = 1146 AND SP = 4
[  4]   7.00-8.00   sec  1.20 MBytes  10.0 Mbits/sec  0.199 ms  5/153 (3.3%)
[  4]   8.00-9.00   sec  1.20 MBytes  10.0 Mbits/sec  0.135 ms  0/153 (0%)
[  4]   9.00-10.00  sec  1.19 MBytes  9.94 Mbits/sec  0.490 ms  0/152 (0%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datagrams
[  4]   0.00-10.00  sec  12.0 MBytes  10.0 Mbits/sec  0.486 ms  6/1533 (0.39%)
[  4] Sent 1533 datagrams
[SUM]  0.0-10.0 sec  5 datagrams received out-of-order

What do these out of orders mean?

Connection in Overwatch is very jittery and did this local iperf and get this out of order xD

iperf3.exe -R -u -b 10M -p 17001 -c trcvmh01.cisp.co.za

Connecting to host trcvmh01.cisp.co.za, port 17001
Reverse mode, remote host trcvmh01.cisp.co.za is sending
[ 4] local 192.168.1.192 port 62679 connected to 154.0.15.181 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.01 sec 1.21 MBytes 10.1 Mbits/sec 1.643 ms 20/163 (12%)
[ 4] 1.01-2.00 sec 1.07 MBytes 8.99 Mbits/sec 10.343 ms 32/152 (21%)
[ 4] 2.00-3.01 sec 1.09 MBytes 9.09 Mbits/sec 1.803 ms 27/153 (18%)
[ 4] 3.01-4.00 sec 1.15 MBytes 9.69 Mbits/sec 7.144 ms 21/152 (14%)
[ 4] 4.00-5.01 sec 1.12 MBytes 9.28 Mbits/sec 3.140 ms 32/152 (21%)
[ 4] 5.01-6.01 sec 1.09 MBytes 9.22 Mbits/sec 9.375 ms 27/151 (18%)
[ 4] 6.01-7.00 sec 1.14 MBytes 9.59 Mbits/sec 18.873 ms 36/155 (23%)
[ 4] 7.00-8.01 sec 1.16 MBytes 9.75 Mbits/sec 0.625 ms 15/153 (9.8%)
[ 4] 8.01-9.00 sec 1.19 MBytes 10.0 Mbits/sec 0.996 ms 2/152 (1.3%)
[ 4] 9.00-10.01 sec 1.14 MBytes 9.52 Mbits/sec 6.006 ms 12/153 (7.8%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.01 sec 12.0 MBytes 10.1 Mbits/sec 6.006 ms 224/1536 (15%)
[ 4] Sent 1536 datagrams
[SUM] 0.0-10.0 sec 142 datagrams received out-of-order

iperf Done.

You got nothing to worry about bud

 

[CrypticZA]

iperf3.exe -R -u -b 10M -p 17001 -c trcvmh01.cisp.co.za

Connecting to host trcvmh01.cisp.co.za, port 17001
Reverse mode, remote host trcvmh01.cisp.co.za is sending
[ 4] local 192.168.1.192 port 62679 connected to 154.0.15.181 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.01 sec 1.21 MBytes 10.1 Mbits/sec 1.643 ms 20/163 (12%)
[ 4] 1.01-2.00 sec 1.07 MBytes 8.99 Mbits/sec 10.343 ms 32/152 (21%)
[ 4] 2.00-3.01 sec 1.09 MBytes 9.09 Mbits/sec 1.803 ms 27/153 (18%)
[ 4] 3.01-4.00 sec 1.15 MBytes 9.69 Mbits/sec 7.144 ms 21/152 (14%)
[ 4] 4.00-5.01 sec 1.12 MBytes 9.28 Mbits/sec 3.140 ms 32/152 (21%)
[ 4] 5.01-6.01 sec 1.09 MBytes 9.22 Mbits/sec 9.375 ms 27/151 (18%)
[ 4] 6.01-7.00 sec 1.14 MBytes 9.59 Mbits/sec 18.873 ms 36/155 (23%)
[ 4] 7.00-8.01 sec 1.16 MBytes 9.75 Mbits/sec 0.625 ms 15/153 (9.8%)
[ 4] 8.01-9.00 sec 1.19 MBytes 10.0 Mbits/sec 0.996 ms 2/152 (1.3%)
[ 4] 9.00-10.01 sec 1.14 MBytes 9.52 Mbits/sec 6.006 ms 12/153 (7.8%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.01 sec 12.0 MBytes 10.1 Mbits/sec 6.006 ms 224/1536 (15%)
[ 4] Sent 1536 datagrams
[SUM] 0.0-10.0 sec 142 datagrams received out-of-order

iperf Done.

You got nothing to worry about bud

Octofail?

 

[image132]

Octofail?

Yes sir.

 

[Sicarius404]

iperf3.exe -R -u -b 10M -p 17001 -c trcvmh01.cisp.co.za

Connecting to host trcvmh01.cisp.co.za, port 17001
Reverse mode, remote host trcvmh01.cisp.co.za is sending
[ 4] local 192.168.1.192 port 62679 connected to 154.0.15.181 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.01 sec 1.21 MBytes 10.1 Mbits/sec 1.643 ms 20/163 (12%)
[ 4] 1.01-2.00 sec 1.07 MBytes 8.99 Mbits/sec 10.343 ms 32/152 (21%)
[ 4] 2.00-3.01 sec 1.09 MBytes 9.09 Mbits/sec 1.803 ms 27/153 (18%)
[ 4] 3.01-4.00 sec 1.15 MBytes 9.69 Mbits/sec 7.144 ms 21/152 (14%)
[ 4] 4.00-5.01 sec 1.12 MBytes 9.28 Mbits/sec 3.140 ms 32/152 (21%)
[ 4] 5.01-6.01 sec 1.09 MBytes 9.22 Mbits/sec 9.375 ms 27/151 (18%)
[ 4] 6.01-7.00 sec 1.14 MBytes 9.59 Mbits/sec 18.873 ms 36/155 (23%)
[ 4] 7.00-8.01 sec 1.16 MBytes 9.75 Mbits/sec 0.625 ms 15/153 (9.8%)
[ 4] 8.01-9.00 sec 1.19 MBytes 10.0 Mbits/sec 0.996 ms 2/152 (1.3%)
[ 4] 9.00-10.01 sec 1.14 MBytes 9.52 Mbits/sec 6.006 ms 12/153 (7.8%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.01 sec 12.0 MBytes 10.1 Mbits/sec 6.006 ms 224/1536 (15%)
[ 4] Sent 1536 datagrams
[SUM] 0.0-10.0 sec 142 datagrams received out-of-order

iperf Done.

You got nothing to worry about bud

C:\Users\xxxx\Downloads\iperf-3.1.3-win64>iperf3.exe -R -u -b 10M -p 17001 -c trcvmh01.cisp.co.za
Connecting to host trcvmh01.cisp.co.za, port 17001
Reverse mode, remote host trcvmh01.cisp.co.za is sending
[ 4] local 10.0.0.134 port 50340 connected to 154.0.15.181 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 504 KBytes 4.13 Mbits/sec 0.772 ms 95/158 (60%)
[ 4] 1.00-2.00 sec 520 KBytes 4.26 Mbits/sec 0.654 ms 86/151 (57%)
[ 4] 2.00-3.00 sec 520 KBytes 4.26 Mbits/sec 0.765 ms 90/155 (58%)
[ 4] 3.00-4.00 sec 728 KBytes 5.96 Mbits/sec 0.510 ms 62/153 (41%)
[ 4] 4.00-5.00 sec 664 KBytes 5.44 Mbits/sec 0.610 ms 69/152 (45%)
[ 4] 5.00-6.00 sec 656 KBytes 5.37 Mbits/sec 0.699 ms 70/152 (46%)
[ 4] 6.00-7.00 sec 400 KBytes 3.28 Mbits/sec 1.449 ms 98/148 (66%)
[ 4] 7.00-8.00 sec 592 KBytes 4.85 Mbits/sec 0.779 ms 83/157 (53%)
[ 4] 8.00-9.00 sec 680 KBytes 5.57 Mbits/sec 0.625 ms 67/152 (44%)
[ 4] 9.00-10.00 sec 520 KBytes 4.26 Mbits/sec 0.579 ms 89/154 (58%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 12.0 MBytes 10.1 Mbits/sec 0.559 ms 809/1533 (53%)
[ 4] Sent 1533 datagrams

iperf Done.

Frogfoot is so good

 

[Jason-ZA]

Frogfoot is pretty decent my side, Port Elizabeth

C:\Windows\system32>iperf3 -R -u -b 10M -p 17001 -c trcvmh01.cisp.co.za
Connecting to host trcvmh01.cisp.co.za, port 17001
Reverse mode, remote host trcvmh01.cisp.co.za is sending
[  4] local 10.0.0.200 port 51458 connected to 154.0.15.181 port 17001
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datagrams
[  4]   0.00-1.00   sec  1.24 MBytes  10.4 Mbits/sec  0.217 ms  0/159 (0%)
[  4]   1.00-2.00   sec  1.19 MBytes  9.96 Mbits/sec  1.020 ms  0/152 (0%)
[  4]   2.00-3.00   sec  1.20 MBytes  10.0 Mbits/sec  0.806 ms  0/153 (0%)
[  4]   3.00-4.00   sec  1.20 MBytes  10.0 Mbits/sec  0.499 ms  0/153 (0%)
[  4]   4.00-5.00   sec  1.19 MBytes  9.95 Mbits/sec  0.534 ms  0/152 (0%)
[  4]   5.00-6.00   sec  1.20 MBytes  10.0 Mbits/sec  0.590 ms  0/153 (0%)
[  4]   6.00-7.00   sec  1.19 MBytes  9.95 Mbits/sec  0.561 ms  0/152 (0%)
[  4]   7.00-8.00   sec  1.20 MBytes  10.0 Mbits/sec  0.384 ms  0/153 (0%)
[  4]   8.00-9.00   sec  1.20 MBytes  10.0 Mbits/sec  0.389 ms  0/153 (0%)
[  4]   9.00-10.00  sec  1.19 MBytes  9.96 Mbits/sec  0.355 ms  0/152 (0%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datagrams
[  4]   0.00-10.00  sec  12.0 MBytes  10.1 Mbits/sec  0.332 ms  0/1534 (0%)
[  4] Sent 1534 datagrams

iperf Done.

 

[Sicarius404]

I don't know if it makes a difference, but I am not with cool ideas, but with vodacom (not by choice). I am pretty sure they are the problem and not Frogfoot as none of the neighbours on Frogfoot complain like ever

 

[image132]

I don't know if it makes a difference, but I am not with cool ideas, but with vodacom (not by choice). I am pretty sure they are the problem and not Frogfoot as none of the neighbours on Frogfoot complain like ever

I thought non-CISP customers can't use CISP's servers for iperf?

 

[TheRoDent]

I thought non-CISP customers can't use CISP's servers for iperf?

Our iperf servers are public.

 

[TheRoDent]

C:\Users\xxxx\Downloads\iperf-3.1.3-win64>iperf3.exe -R -u -b 10M -p 17001 -c trcvmh01.cisp.co.za
Connecting to host trcvmh01.cisp.co.za, port 17001
Reverse mode, remote host trcvmh01.cisp.co.za is sending
[ 4] local 10.0.0.134 port 50340 connected to 154.0.15.181 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 504 KBytes 4.13 Mbits/sec 0.772 ms 95/158 (60%)
[ 4] 1.00-2.00 sec 520 KBytes 4.26 Mbits/sec 0.654 ms 86/151 (57%)
[ 4] 2.00-3.00 sec 520 KBytes 4.26 Mbits/sec 0.765 ms 90/155 (58%)
[ 4] 3.00-4.00 sec 728 KBytes 5.96 Mbits/sec 0.510 ms 62/153 (41%)
[ 4] 4.00-5.00 sec 664 KBytes 5.44 Mbits/sec 0.610 ms 69/152 (45%)
[ 4] 5.00-6.00 sec 656 KBytes 5.37 Mbits/sec 0.699 ms 70/152 (46%)
[ 4] 6.00-7.00 sec 400 KBytes 3.28 Mbits/sec 1.449 ms 98/148 (66%)
[ 4] 7.00-8.00 sec 592 KBytes 4.85 Mbits/sec 0.779 ms 83/157 (53%)
[ 4] 8.00-9.00 sec 680 KBytes 5.57 Mbits/sec 0.625 ms 67/152 (44%)
[ 4] 9.00-10.00 sec 520 KBytes 4.26 Mbits/sec 0.579 ms 89/154 (58%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 12.0 MBytes 10.1 Mbits/sec 0.559 ms 809/1533 (53%)
[ 4] Sent 1533 datagrams

iperf Done.

Frogfoot is so good

Getting 50% loss on a 10mbps iperf is pretty shocking. But if it's not on our network YMMV

 

[Sicarius404]

Getting 50% loss on a 10mbps iperf is pretty shocking. But if it's not on our network YMMV

The worst part is we have a 100mbps line, and I rarely if ever see that speed, and rarely get over 10mbps international. Cavedog said Afrihost is good so i signed up with them to install another frogfoot line, but thinking switching to Cool ideas is in order

 

[image132]

Our iperf servers are public.

Good to know. Thanks for helping the community.

 

[TheRoDent]

The worst part is we have a 100mbps line, and I rarely if ever see that speed, and rarely get over 10mbps international. Cavedog said Afrihost is good so i signed up with them to install another frogfoot line, but thinking switching to Cool ideas is in order

It appears to be your line, but unfortunately I cannot venture to say that solidly without any proof.

Dealing with performance issues, and packet loss on a line with any of the FNO's is an almighty task. It's actually simpler if a line is simply down.

We use TCP accelerators to try and mitigate some of the effects of lossy Fibre Provider's but it's just a crutch.

Getting another line installed in some cases is actually a good solution, new fibre pair, new ONT or new splitter possibly, but an ISP should be able to get an FNO to do at least basic optic tests and throughput on a diagnostics VLAN, or a CPE swapout before having to resort to an additional installation. Frogfoot does have metro-ethernet certified testing kit that they will install at the ISP and at your premises under *heavy* duress.

If however, your entire area's backhaul is shoddy, this takes months and months of arguments with the FNO to resolve, especially if the problem only occurs during peak times.