Cool Ideas Fibre ISP – Feedback Thread 4

TheRoDent

Cool Ideas Rep
Joined
Aug 6, 2003
Messages
5,862
@PBCool here we go again :(

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                           192.168.0.254 -    0 |   49 |   49 |    0 |    0 |    3 |    0 |
|                u6u-cust.coolideas.co.za -   17 |   30 |   25 |    3 |    3 |    5 |    4 |
|                              100.98.0.1 -    5 |   42 |   40 |    3 |    3 |    5 |    3 |
|                            100.99.0.126 -    5 |   42 |   40 |  142 |  143 |  144 |  143 |
|                             100.98.1.98 -    3 |   45 |   44 |  142 |  143 |  145 |  143 |
|              be20.asr01.thn.as20860.net -    8 |   38 |   35 |  143 |  144 |  146 |  143 |
|              po201.dc9core1.as20860.net -    0 |   49 |   49 |  146 |  151 |  210 |  147 |
|        94.zone.4.r.dc9.redstation.co.uk -    5 |   42 |   40 |  147 |  151 |  160 |  149 |
|                        queen.cisp.co.za -   12 |   34 |   30 |  146 |  150 |  256 |  148 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Can you please enable ICMP/ping on your router ?
 

wingnut771

Honorary Master
Joined
Feb 15, 2011
Messages
15,516
@PBCool for reference, friend of mine not on Frogfoot, but on Vuma in the same area:

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                         router.asus.com -    0 |   44 |   44 |    2 |    2 |    4 |    3 |
|               nmpt-cust.coolideas.co.za -    0 |   44 |   44 |    3 |   13 |   75 |    3 |
|                          102.132.175.33 -    0 |   44 |   44 |    4 |    6 |   24 |    5 |
|                          102.132.175.36 -    0 |   44 |   44 |    3 |    7 |   38 |    5 |
|                         102.132.175.109 -    0 |   44 |   44 |    2 |    3 |    5 |    3 |
|                              100.98.0.3 -    0 |   44 |   44 |    3 |    3 |    5 |    3 |
|                            100.99.0.126 -    0 |   44 |   44 |  142 |  143 |  145 |  143 |
|                             100.98.1.98 -    0 |   44 |   44 |  143 |  143 |  145 |  143 |
|              be20.asr01.thn.as20860.net -    0 |   44 |   44 |  143 |  144 |  147 |  143 |
|              po201.dc9core1.as20860.net -    0 |   44 |   44 |  145 |  147 |  165 |  147 |
|        94.zone.4.r.dc9.redstation.co.uk -    0 |   44 |   44 |  146 |  150 |  159 |  149 |
|                        queen.cisp.co.za -    0 |   44 |   44 |  145 |  147 |  149 |  147 |
|__|__|__|__|__|__|__|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
If you have vuma in the same area, why on gods green earth are you using frogfoot?
 

Armizael

Senior Member
Joined
May 31, 2006
Messages
565
And once again, it's clean come morning :(

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                           192.168.0.254 -    0 |   31 |   31 |    1 |    2 |   3  |    3 |
|                             154.0.0.246 -    0 |   31 |   31 |    3 |    5 |   29 |    5 |
|                              100.98.0.1 -    0 |   31 |   31 |    3 |    5 |   29 |    5 |
|                            100.99.0.126 -    0 |   31 |   31 |  143 |  145 |  168 |  145 |
|                             100.98.1.98 -    0 |   31 |   31 |  143 |  145 |  168 |  144 |
|              be20.asr01.thn.as20860.net -    0 |   31 |   31 |  143 |  145 |  168 |  146 |
|              po201.dc9core1.as20860.net -    0 |   31 |   31 |  146 |  158 |  360 |  147 |
|        94.zone.4.r.dc9.redstation.co.uk -    0 |   31 |   31 |  148 |  152 |  175 |  152 |
|                        queen.cisp.co.za -    0 |   31 |   31 |  146 |  148 |  173 |  147 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 

linkinpark

Expert Member
Joined
Jun 27, 2005
Messages
1,250
Looks like the YouTube/Netflix/Play Store issue is back in Durban North Vumatel trenched
From feedback thread 3:
Based on all the IPs I've seen this looks to be related to the KZN caching service, I have revoked our announces there so please let me know if things start to work
Yeah we have dropped the peering in KZN please test again for me, also which DNS servers are you using?

@PBCool Could you please fix it again, thanks.
 

Quintus26

Well-Known Member
Joined
Aug 26, 2009
Messages
137
Hmm. Rare outage in Pretoria East Openserve. Any idea what the problem is?

Edit: Service is back. False alarm. Cool Ideas still peachy.

Edit: Down again.

Edit: Back again. And I know it isn't just me. My neighbor has Cool Ideas too and he was also down.
 
Last edited:

PBCool

Cool Ideas
Company Rep
Joined
Jan 11, 2016
Messages
11,585
Hmm. Rare outage in Pretoria East Openserve. Any idea what the problem is?

Edit: Service is back. False alarm. Cool Ideas still peachy.

Edit: Down again.

Edit: Back again. And I know it isn't just me. My neighbor has Cool Ideas too and he was also down.
Area related outage possibly? Did the service restore?
 
Last edited:

r00igev@@r

Executive Member
Joined
Dec 14, 2009
Messages
8,652
Thanks for logging the ticket with us.
We will look into it and have a support agent touch base with you shortly.
In the past two days there have been multiple Openserve bakkies in the area. The LOS light on the Huawei unit is flashing red.
 

SpaceCowboy-D

Well-Known Member
Joined
Apr 25, 2019
Messages
238
In the past two days there have been multiple Openserve bakkies in the area. The LOS light on the Huawei unit is flashing red.
Yes, seems like they were doing some work on the pavement from the looks of it. Your fibre is down. We logged it and hopefully they will dispatch a tech to resolve it.
 

rash1233

Active Member
Joined
Sep 6, 2015
Messages
80
Hi guys, I've recommended Cool Ideas to a friend and he wanted to know what router you supply for the Octotel 30/30 package? Couldn't find a specific one on the website.
 

PBCool

Cool Ideas
Company Rep
Joined
Jan 11, 2016
Messages
11,585
Hi guys, I've recommended Cool Ideas to a friend and he wanted to know what router you supply for the Octotel 30/30 package? Couldn't find a specific one on the website.
TPLink C20, and thanks for the referral :)
 
Last edited:
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