Cool Ideas Fibre ISP – Feedback Thread 4

[jannier]

I'm going to leave this here as reference

View attachment 1095187

This server is not a good test subject, its capacity is restrictive. Use Coreix London.

 

[jannier]

Vuma trenced, Brackenfell, CPT, 1000/100

Livedrive;


Coreix;

 

[image132]

Just got my Openserve line activated and I'm very happy to kick Octotel out the door. Took Openserve/Coolideas 5 working days to go from ordering to live.

200/100mb line

Local:

International:

Getting MORE than you pay for is a wild concept.

And the best part:

No packet loss. Trust me, you can feel the difference.

Very happy with what I'm seeing, big thanks to @PBCool and the coolideas team for helping the whole way and to everyone on here who helped convince me to drop Octotel.

 

[leppie]

No packet loss. Trust me, you can feel the difference.

Very happy with what I'm seeing, big thanks to @PBCool and the coolideas team for helping the whole way and to everyone on here who helped convince me to drop Octotel.

Hopefully @PBCool and @TheRoDent can show this to Octotel as proof how garbage their network can be.

Wish I had a choice

 

[CrypticZA]

Just got my Openserve line activated and I'm very happy to kick Octotel out the door. Took Openserve/Coolideas 5 working days to go from ordering to live.

200/100mb line

Local:

International:

Getting MORE than you pay for is a wild concept.

And the best part:

No packet loss. Trust me, you can feel the difference.

Very happy with what I'm seeing, big thanks to @PBCool and the coolideas team for helping the whole way and to everyone on here who helped convince me to drop Octotel.

This is 100% true, if i compare my 50/50 work account on Octotel vs my home 50/5 Vumatel its day and night, Octotel network is so bad :/

 

[image132]

Hopefully @PBCool and @TheRoDent can show this to Octotel as proof how garbage their network can be.

Wish I had a choice

Don't give up hope, I didn't expect anyone else to roll out in my area either. I figured how it worked was once a FNO stuck their flag into an area no one else would go there because all the customers had been gobbled up. I guess maybe the juggernaught that is Openserve doesn't really care and they might eventually get around to you too.

 

[image132]

This is 100% true, if i compare my 50/50 work account on Octotel vs my home 50/5 Vumatel its day and night, Octotel network is so bad :/

Yeah I was getting bursting packet loss of up to 8% and my average throughput on my 100mb line was 85. Now that all that rubbish is gone websites load so much faster and they don't hang anymore when loading.

It is absolutely night and day.

 

[r00igev@@r]

Just got my Openserve line activated and I'm very happy to kick Octotel out the door. Took Openserve/Coolideas 5 working days to go from ordering to live.

200/100mb line

Local:

International:

Getting MORE than you pay for is a wild concept.

And the best part:

No packet loss. Trust me, you can feel the difference.

Very happy with what I'm seeing, big thanks to @PBCool and the coolideas team for helping the whole way and to everyone on here who helped convince me to drop Octotel.

Octotel might as well have built their network out of wireless extenders...

 

[LLoydizle]

@PBCool - With the price decrease happening with Vumatel, will our monthly bills be lower on the 1st of July?

 

[PBCool]

@PBCool - With the price decrease happening with Vumatel, will our monthly bills be lower on the 1st of July?

Yeap should be.

 

[juro]

Yeap should be.

What will the new price for 200/200 on Vumatel be?

 

[juro]

I've been experiencing degraded speed when downloading from Steam (100/100 Vumatel) for the last few days. I used to get around 10-11 MB/s (which is what I would expect). Now I am barely hitting 8 MB/s - generally 6-7.

What can I do to troubleshoot/fix this?

 

[TheRoDent]

I've been experiencing degraded speed when downloading from Steam (100/100 Vumatel) for the last few days. I used to get around 10-11 MB/s (which is what I would expect). Now I am barely hitting 8 MB/s - generally 6-7.

What can I do to troubleshoot/fix this?

This is typically a rate limit applied by the Steam CDN, depending on their network load they will adjust the available bandwidth per connection.

Unfortunately not something we can control or change.

 

[CrypticZA]

I've been experiencing degraded speed when downloading from Steam (100/100 Vumatel) for the last few days. I used to get around 10-11 MB/s (which is what I would expect). Now I am barely hitting 8 MB/s - generally 6-7.

What can I do to troubleshoot/fix this?

Look at the thread called How to perform an IPERF as well as doing a traceroute when you experiencing the slow speeds

 

[CrypticZA]

This is typically a rate limit applied by the Steam CDN, depending on their network load they will adjust the available bandwidth per connection.

Unfortunately not something we can control or change.

Have a feeling its not steam since I know a few people pulling at max speeds on 200meg+ lines. If that is the case they can also swap download server? I assume that would fix the issue?

 

[TheRoDent]

Have a feeling its not steam since I know a few people pulling at max speeds on 200meg+ lines. If that is the case they can also swap download server? I assume that would fix the issue?

Like I said, steam determines their download speeds for content based on how loaded their servers are, and whether the content is available on a local Steam CDN node would probably also make a difference. Very hard to predict.

If the content is only on an international CDN node, then on a single TCP connection it could potentially slowdown.

But as you suggested, an iperf is a good first test just to eliminate some fibre line packet loss.

 

[TheRoDent]

What will the new price for 200/200 on Vumatel be?

R1419

 

[CrypticZA]

Like I said, steam determines their download speeds for content based on how loaded their servers are, and whether the content is available on a local Steam CDN node would probably also make a difference. Very hard to predict.

If the content is only on an international CDN node, then on a single TCP connection it could potentially slowdown.

But as you suggested, an iperf is a good first test just to eliminate some fibre line packet loss.

Opened steam now and...



Servers are probably being destroyed haha

 

[CrypticZA]

Opened steam now and...

View attachment 1095741

Servers are probably being destroyed haha

Yea you can see most graphs spiking

 

[SeaSickMama]

Can one use a usenet from you guys at all or do you not have a relay?