Cool Ideas Fibre ISP – Feedback Thread 4

[Rouxenator]

Downloading from the UK

 

[PBCool]

With these new 1000/200 & 1000/500 packages is the 1000/500 just for local traffic? And if so what is the international?

We don't limit on either for any package.

 

[furpile]

@PBCool I have asked this before but can you please give an update? When Vodacom fibre launched in my area their pricing was the same as what you guys have now. Shortly after that, they had some specials to get people to sign up on contract, but now the low prices are standard on their website. Are they selling fibre below cost on their network? Meaning, they have not dropped the cost for other ISP's?

CI Packages:




Vodacom packages:

 

[standerr]

We don't limit on either for any package.

OK for some reason I was under the impression the 1000/100 packages in the past only gave you the 1000 for local traffic, not international.

 

[netstrider]

OK for some reason I was under the impression the 1000/100 packages in the past only gave you the 1000 for local traffic, not international.

Been a while since that's no longer the case with most ISPs AFAIK.

 

[PBCool]

@PBCool I have asked this before but can you please give an update? When Vodacom fibre launched in my area their pricing was the same as what you guys have now. Shortly after that, they had some specials to get people to sign up on contract, but now the low prices are standard on their website. Are they selling fibre below cost on their network? Meaning, they have not dropped the cost for other ISP's?

CI Packages:
View attachment 1099723
View attachment 1099725
View attachment 1099727

Vodacom packages:
View attachment 1099731

Unfortunately this is the model when you own the network, they undercut ISPs. We can't drop our pricing as we would then be running them at a loss.

 

[Overblaze]

@PBCool

Afternoon, any ideas what happened to Openserve in the Walmer Estate, Cape Town area? They started their roll out, rang my bell to inform that they need access to our telephone pole and then just never pitched up. The Openserve coverage map still shows pre-order fiber (my house is coloured in purple but its crossed out).

Thanks

 

[PBCool]

@PBCool

Afternoon, any ideas what happened to Openserve in the Walmer Estate, Cape Town area? They started their roll out, rang my bell to inform that they need access to our telephone pole and then just never pitched up. The Openserve coverage map still shows pre-order fiber (my house is coloured in purple but its crossed out).

Thanks

The connect team would have a better, drop them a mail connect@coolideas.co.za

 

[S.Claus]

@PBCool what data exactly gets stored ?

 

[PBCool]

View attachment 1100037
@PBCool what data exactly gets stored ?

Blood type? , With us typically what you apply with along with RICA bank etc is stored with netcash and or payfast depending. But we are compliant based on the act.

 

[S.Claus]

@PBCool

How long until the whole OpenServe solution?

 

[Dslartibarfast]

Looks like CISP is having the same latency issues that made me move from Afrihost...

 

[PBCool]

Looks like CISP is having the same latency issues that made me move from Afrihost...

Area and FNO? This doesn't look like our network segment.

 

[Rouxenator]

Internet down in Stellenbosch on Frogfoot since 5 minutes ago

 

[Neuro]

Internet down in Fish Hoek too. Frogfoot.

 

[Frankie23]

Same, down for ~15mins now.

Gordon's Bay, Frogfoot.

@PBCool @TheRoDent



EDIT: Seems back up, 07:05AM.

 

[Neuro]

Seems to be back now....

 

[Gopher]

Used to have Vumatel 200 / 200, then moved to 1000 / 100 but consistently would only get 100 download speeds international, so moved back to 200 / 200, where I would then get 200 meg download speeds consistently.

See comments lately that the 1000 is not restricted internationally so not sure when that changed, so looking at changing again to 1000 / 200, but wanted to check other experiences on international, as long as getting at least 200 download speeds then it is still worth while, as don't want to keep changing.

 

[netstrider]

Well Vuma installed today and when I went to open the gate for the installation team to leave I came back and was online already with the test account supplied by @PBCool

 

[PBCool]

Used to have Vumatel 200 / 200, then moved to 1000 / 100 but consistently would only get 100 download speeds international, so moved back to 200 / 200, where I would then get 200 meg download speeds consistently.

See comments lately that the 1000 is not restricted internationally so not sure when that changed, so looking at changing again to 1000 / 200, but wanted to check other experiences on international, as long as getting at least 200 download speeds then it is still worth while, as don't want to keep changing.

We've never enforced any restrictions, so that doesn't make much sense?